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Network Support Jobs in New Mexico (NOW HIRING)

EWF

IT Support

Artesia, NM · On-site

$32.37/hr

Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our organizations Wi-Fi network and digital television systems at our Artesia, New Mexico location.

Telstar Networks

Bookkeeper

Las Cruces, NM · On-site

Strong interpersonal and communication skills When other network support companies put you on hold, Telstar Networks puts clients first. Our customer service and unique partnership approach are a ...

Telstar Networks

Bookkeeper

Las Cruces, NM · On-site

Strong interpersonal and communication skills ABOUT THE COMPANY When other network support companies put you on hold, Telstar Networks puts clients first. Our customer service and unique partnership ...

CompHealth

Orthopedic Surgeon

Santa Fe, NM

This hospital-employed position provides an opportunity to practice general orthopedics with strong primary care referral network support. Enjoy a generous call schedule and a comprehensive benefits ...

Telstar Networks

Security Technician

Las Cruces, NM · On-site

$40K/yr

Must live near Las Cruces or be able to commute to Las Cruces daily ABOUT THE COMPANY When other network support companies put you on hold, Telstar Networks puts clients first. Our customer service ...

Telstar Networks

Security Technician

Las Cruces, NM · On-site

$40K/yr

Must live near Las Cruces or be able to commute to Las Cruces daily When other network support companies put you on hold, Telstar Networks puts clients first. Our customer service and unique ...

GDIT

Network Architect

Albuquerque, NM

$182K - $247K/yr

This senior technical position supports classified and unclassified LAN, WAN, datacenter, remote-access, and boundary-protection environments while providing technical leadership to network ...

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All JobsNetwork Support JobsNetwork Support Jobs in New Mexico

Network Support information

See New Mexico salary details

$14

$25

$36

How much do network support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for network support in New Mexico is $25.56, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $27.50 per hour, depending on experience, location, and employer.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What are the most commonly searched types of Network Support jobs in New Mexico?

The most popular types of Network Support jobs in New Mexico are:

What are popular job titles related to Network Support jobs in New Mexico?

For Network Support jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Network Support jobs in New Mexico look for?

The top searched job categories for Network Support jobs in New Mexico are:

Network Support jobs near you
Infographic showing various Network Support job openings in New Mexico as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,173 per year, or $25.6 per hour.

Network Support Technician

Apex Informatics

Rio Rancho, NM • On-site

Full-time

Re-posted 7 days ago

Job description

Due to these resources helping with a current project onsite there has been a shift in most important skillsets which are highlighted below.
Minimum 2 years' Experience in data communications (combinations of education and experience will be considered)
Required:
- Experience with low voltage cabling infrastructure
- Fiber: running pre-made fiber (connections SM (single Mode) & MM (Multimode))
- Install, test, terminate CAT 5
- Able to trace cables
- Familiarity using fluke testers
- Rack and stack
- Basic knowledge of IP networking
- Physical Layer (Layer 1) troubleshooting, installation and deinstallation of switches, routers, and other network equipment
- Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
- Desktop support (break fix, MACs)
- Strong customer service skills as this role is Client facing
Strongly prefer candidates that have used a ticketing system (i.e ServiceNow)
Prefer previous experience working in Data Center and understanding Data Center protocols
ISP work is 95+%; OSP work is less than 5%
Job Description
Responsible for providing network and IT infrastructure support for cabling infrastructure (copper/fiber (connections SM (single Mode) & MM (Multimode); physical layer troubleshooting, desktop support as it relates to desktops, switches, routers, and other network communication equipment at our client's location. Performing first and second level problem diagnosis through to resolution including communicating, tracking, reconciling, and documenting the cases accurately within designated guidelines (SLAs).
Responsibilities require working with customers, subcontractors, internal technicians, and consulting personnel in a professional and corporate setting to complete assigned service request cases to the customers' satisfaction within an aggressive SLA environment.
Position Details:
  • Hourly position based upon experience & skill level
  • Contract with possible extension
  • Standard work hours: 6:00am-6:00pm (rotation 3 days one week; 4 days the next week)
  • Location: Onsite - Rio Rancho, NM 87124

Primary Roles & Responsibilities:
  • Update customers and other stakeholders regularly on ongoing service requests
  • Escalate and manage tickets to assure timely resolution
  • Able to smoothly transfer information at the end of each shift with other support staff about any outstanding issues and tasks
  • Performs research to improve service levels
  • Ability to meet service level agreement requirements during the ticket life cycle
  • Cabling Infrastructure (fiber and/or copper) Install, test, terminate, troubleshoot
  • Tracing existing cables
  • The patching cabling between network equipment and customer's network when applicable
  • The installation, troubleshooting and de-installing network equipment - Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
  • Provide hardware break-fix services for network infrastructure
  • Support inventory management activities such as receiving inventory, tagging of assets, tracking spares, ordering inventory, updating inventory records, prepare and return damaged equipment
  • Analyze, detect, identify, and correct technical problems and deficiencies
  • Utilizing a Service Desk ticketing system to document work, progress, and resolutions
  • Ensuring ticket work notes are continuously updated while being worked, and final resolution(s) provided within all completed tickets
  • Perform safety inspections of communication rooms and equipment on a reoccurring schedule
  • Apply problem solving skills and break down complex problems into solvable segments to triage problems as assigned

Knowledge, Skills, Abilities
  • Requires reliable transportation and active driver's license
  • Must be proficient in utilizing technical tools such as cable, and fiber testers
  • Requires experience in working in end user environments, server rooms and communications closets
  • Must have a good understanding of M.S. Windows, and M.S. Office Suite applications
  • Must be able to perform rack and stack activities with a knowledge of data communications networking
  • Must understand cable patching processes and procedures
  • Must be able to assist in troubleshooting issues and understand network terminology
  • Must be able to safely lift heavy objects
  • Must be able to crawl under desks and work in tight spaces
  • Must be willing to work shift work which could include nights and weekends

Education / Experience Requirements
  • Education:
    • Associates Degree major in related field (Preferred)
  • Minimum 2 years Experience in data communications (combinations of education and experience will be considered)
    • Required:
      • Experience with cabling infrastructure (copper/fiber (connections SM (single Mode) & MM (Multimode)
      • Knows how to trace existing cables
      • Proficient with the use of fluke testers
      • Basic knowledge of IP networking
      • Installation, deinstallation, and troubleshooting of network devices (i.e Cisco routers/switches)
      • Desktop support
    • Preferred:
      • CompTIA "A+" or "Net+" Certification
      • Basic knowledge of Cisco switches and routers
      • Basic knowledge of local and wide area networking
      • An understanding of IP phone technology
      • Ticket and queue management within ServiceNow

Apply