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Entry Level Network Support Jobs in New Mexico (NOW HIRING)

Reach out to both new and existing prospects through door-to-door visits, networking, and referrals ... benefits to support your health, financial well-being, and overall happiness. Join us and ...

Reach out to both new and existing prospects through door-to-door visits, networking, and referrals ... benefits to support your health, financial well-being, and overall happiness. Join us and ...

Reach out to both new and existing prospects through door-to-door visits, networking, and referrals ... benefits to support your health, financial well-being, and overall happiness. Join us and ...

You'll recruit candidates & fill jobs in Office Administrative, Accounting/Finance, Business Operations, Non-Clinical Healthcare, Technology and Legal Support. * Identify and attend networking events ...

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Entry Level Network Support information

See New Mexico salary details

$14

$25

$36

How much do entry level network support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level network support in New Mexico is $25.56, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $27.50 per hour, depending on experience, location, and employer.

What is an entry level network support role?

Entry Level Network Support roles involve assisting in the maintenance, troubleshooting, and monitoring of computer networks within an organization. Professionals in this position typically help ensure network connectivity, resolve basic technical issues, and provide support to end-users under the supervision of more experienced IT staff. These roles are ideal for individuals starting their career in IT, as they offer hands-on experience with hardware, software, and network operations. Responsibilities may include setting up network devices, responding to support tickets, and documenting issues and solutions.

How can I get into entry level network support with no experience?

Entry level network support roles typically require foundational knowledge of networking concepts, which can be gained through self-study, online courses, or certifications like CompTIA Network+. Gaining hands-on experience through internships, volunteering, or home labs can also improve your chances of securing an entry-level position without prior work experience.

What are the key skills and qualifications needed to thrive as an entry level network support professional?

To thrive as an Entry Level Network Support professional, you need a solid understanding of networking fundamentals, troubleshooting skills, and often a relevant associate degree or certifications like CompTIA Network+. Familiarity with network monitoring tools, basic command-line utilities, and ticketing systems is commonly required. Strong problem-solving abilities, attention to detail, and effective communication help you resolve issues efficiently and provide quality support. These skills are crucial for maintaining network reliability, minimizing downtime, and ensuring smooth IT operations.

What are some typical challenges faced by entry level network support professionals, and how can they effectively overcome them?

Entry level network support professionals often encounter challenges such as troubleshooting unfamiliar network issues, managing multiple support requests simultaneously, and keeping up with evolving technologies. To overcome these, it's important to develop strong problem-solving skills, maintain clear communication with team members and users, and proactively seek opportunities for hands-on learning. Regular collaboration with more experienced colleagues and participating in training sessions can also help build confidence and technical expertise in this fast-paced environment.

What is the difference between Entry Level Network Support vs Network Technician?

AspectEntry Level Network SupportNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (basic)CompTIA Network+, Cisco CCNA, or higher
Work EnvironmentHelp desk, support teams, small to medium networksFieldwork, troubleshooting, network installation
ResponsibilitiesBasic troubleshooting, user support, network monitoringNetwork setup, hardware configuration, advanced troubleshooting

Entry Level Network Support roles focus on assisting users and monitoring networks, often requiring basic certifications like CompTIA Network+ or Cisco CCNA. Network Technicians typically perform more hands-on hardware and network setup, with similar or higher certification requirements. Both roles are essential in maintaining network infrastructure but differ mainly in scope and complexity.

What are the most commonly searched types of Network Support jobs in New Mexico? The most popular types of Network Support jobs in New Mexico are:
What are popular job titles related to Entry Level Network Support jobs in New Mexico? For Entry Level Network Support jobs in New Mexico, the most frequently searched job titles are:
What job categories do people searching Entry Level Network Support jobs in New Mexico look for? The top searched job categories for Entry Level Network Support jobs in New Mexico are:
Infographic showing various Entry Level Network Support job openings in New Mexico as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,173 per year, or $25.6 per hour.

IT SUPPORT SPECIALIST (PART TIME)

Santa Fe Recovery Center, Inc

Santa Fe, NM • On-site

Part-time

Re-posted yesterday


Job description

Description:

SUMMARY:


The IT Support Specialist serves as the first point of contact for technical support at Santa Fe Recovery Center. This part-time position (25–29 hours per week) is primarily responsible for desktop support, Microsoft 365 and Entra ID administration, Zoom Phone support, device deployment, and troubleshooting end-user technology issues. The role is primarily on-site to provide hands-on support for staff and equipment, with occasional work-from-home opportunities as approved by the Director of Information Technology. The position works closely with the Director of Information Technology to assist with infrastructure and security projects while maintaining a strong focus on end-user support and customer service.

Requirements:

DUTIES AND RESPONSIBILITIES:


Primary responsibilities include:


· Manage user access requests and account administration

· Perform end-user onboarding and offboarding

· Provide support for Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint

· Provide Zoom Phone user support and basic troubleshooting

· Maintain asset inventory and documentation

· Provide basic end-user security awareness and education

· Develop and maintain positive working relationships with staff and leadership


ADDITIONAL RESPONSIBILITIES:


· Assist with endpoint security and backup solutions under the direction of the Director of Information Technology

· Assist with security awareness and basic cybersecurity best practices for end users

· Escalate network, firewall, switching, and infrastructure issues as appropriate

· Participate in infrastructure and security projects as opportunities for growth arise

· Perform other duties as assigned by the Director of Information Technology


SKILLS AND ABILITIES:


· Strong knowledge of Microsoft 365 user environments

· Working knowledge of Entra ID user administration

· Familiarity with desktop hardware, printers, and mobile devices

· Strong troubleshooting and customer service skills

· Ability to follow established IT processes and documentation

· Basic understanding of networking concepts (TCP/IP, Wi-Fi, switching)

· Desire to learn infrastructure, security, and cloud technologies

· Ability to distinguish between user-specific and system-wide issues


MINIMUM QUALIFICATIONS:


· Associate degree in Information Technology or related field; or

· A+, Network+, Microsoft Fundamentals, or similar entry-level certifications; or

· 1–3 years of IT help desk or desktop support experience

· Valid NM driver's license, insurance, and clean driving record

· Must be 21 years of age or older

· Bilingual Spanish preferred but not required

· Ability to work primarily on-site at Santa Fe Recovery Center facilities

· Ability to occasionally work remotely when business needs permit

· Ability to travel between facilities as needed using a personal vehicle