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Entry Level Network Support Jobs in New Mexico (NOW HIRING)

TDS Telecom

Entry Level Sales Representative

Hobbs, NM · On-site

$100K/yr

Reach out to both new and existing prospects through door-to-door visits, networking, and referrals ... benefits to support your health, financial well-being, and overall happiness. Join us and ...

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Entry Level Network Support information

See New Mexico salary details

$14

$25

$36

How much do entry level network support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level network support in New Mexico is $25.56, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $27.50 per hour, depending on experience, location, and employer.

What is an entry level network support role?

Entry Level Network Support roles involve assisting in the maintenance, troubleshooting, and monitoring of computer networks within an organization. Professionals in this position typically help ensure network connectivity, resolve basic technical issues, and provide support to end-users under the supervision of more experienced IT staff. These roles are ideal for individuals starting their career in IT, as they offer hands-on experience with hardware, software, and network operations. Responsibilities may include setting up network devices, responding to support tickets, and documenting issues and solutions.

What are the key skills and qualifications needed to thrive as an entry level network support professional?

To thrive as an Entry Level Network Support professional, you need a solid understanding of networking fundamentals, troubleshooting skills, and often a relevant associate degree or certifications like CompTIA Network+. Familiarity with network monitoring tools, basic command-line utilities, and ticketing systems is commonly required. Strong problem-solving abilities, attention to detail, and effective communication help you resolve issues efficiently and provide quality support. These skills are crucial for maintaining network reliability, minimizing downtime, and ensuring smooth IT operations.

What are some typical challenges faced by entry level network support professionals, and how can they effectively overcome them?

Entry level network support professionals often encounter challenges such as troubleshooting unfamiliar network issues, managing multiple support requests simultaneously, and keeping up with evolving technologies. To overcome these, it's important to develop strong problem-solving skills, maintain clear communication with team members and users, and proactively seek opportunities for hands-on learning. Regular collaboration with more experienced colleagues and participating in training sessions can also help build confidence and technical expertise in this fast-paced environment.

What is the difference between Entry Level Network Support vs Network Technician?

AspectEntry Level Network SupportNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (basic)CompTIA Network+, Cisco CCNA, or higher
Work EnvironmentHelp desk, support teams, small to medium networksFieldwork, troubleshooting, network installation
ResponsibilitiesBasic troubleshooting, user support, network monitoringNetwork setup, hardware configuration, advanced troubleshooting

Entry Level Network Support roles focus on assisting users and monitoring networks, often requiring basic certifications like CompTIA Network+ or Cisco CCNA. Network Technicians typically perform more hands-on hardware and network setup, with similar or higher certification requirements. Both roles are essential in maintaining network infrastructure but differ mainly in scope and complexity.

What are popular job titles related to Entry Level Network Support jobs in New Mexico?

For Entry Level Network Support jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Entry Level Network Support jobs in New Mexico look for?

The top searched job categories for Entry Level Network Support jobs in New Mexico are:

Entry Level Network Support jobs near you
Infographic showing various Entry Level Network Support job openings in New Mexico as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,173 per year, or $25.6 per hour.

Level 2 IT Support Technician

Roswell, NM

Krumland Auto Group
Motor Vehicle Manufacturing • 11 - 50 employees
Learn more about Krumland Auto Groupexternal

$21.25 - $29.25/hr

Full-time

Posted 18 days ago

Job description

Position Summary

The Level 2 IT Support Technician will provide remote and onsite technical support to business clients. The ideal candidate will possess knowledge equivalent to CompTIA A+, Network+, and Security+, along with entry-level experience supporting Microsoft Active Directory environments.

We are seeking a responsible, dependable, and high-energy individual who can work independently, take ownership of tasks, and continuously learn new technologies. The ideal candidate is proactive, resourceful, and excited about growing their career with a company that is committed to long-term success and professional development.

Responsibilities

  • Provide remote and onsite technical support for business clients
  • Troubleshoot Windows 10 and Windows 11 operating systems
  • Configure and support desktop computers, laptops, printers, and mobile devices
  • Create, modify, disable, and troubleshoot user accounts in Active Directory
  • Support Microsoft 365 services including:
    • Exchange Online
    • Outlook
    • OneDrive
    • Teams
    • SharePoint
  • Troubleshoot network connectivity issues involving:
    • TCP/IP
    • DNS
    • vLANs
    • Subnets
    • DHCP
    • Wireless networking
    • VPN connectivity
  • Install and configure software applications
  • Assist with workstation deployments and upgrades
  • Maintain documentation and ticket notes
  • Follow cybersecurity best practices and security policies
  • Escalate advanced issues when necessary while maintaining ownership of client communication

Required Qualifications

  • Equivalent knowledge to:
    • CompTIA A+
    • CompTIA Network+
    • CompTIA Security+
  • Minimum 1-3 years of IT support experience
  • Experience supporting Microsoft Windows environments
  • Basic Active Directory administration experience
  • Understanding of networking fundamentals
  • Knowledge of cybersecurity best practices
  • Strong troubleshooting and problem-solving skills
  • Excellent verbal and written communication skills
  • Professional customer service attitude
  • Valid driver's license and reliable transportation

Preferred Qualifications

  • CompTIA certifications (A+, Network+, Security+)
  • Experience with:
    • Microsoft 365 Administration
    • Microsoft Entra ID (Azure AD)
    • Meraki Networking
    • Backup and Disaster Recovery Platforms
    • Remote Monitoring and Management (RMM) tools

What We Offer

  • Competitive compensation
  • Paid training and professional development
  • Opportunities for certification reimbursement
  • Career growth opportunities
  • Exposure to a variety of technologies and industries
  • Supportive team environment

Apply