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Network Support Manager Jobs in Raleigh, NC (NOW HIRING)

Implement network changes in accordance with established change management procedures. * Perform configuration, validation, testing, and post-cutover support activities. * Troubleshoot network issues ...

Implement network changes in accordance with established change management procedures. * Perform configuration, validation, testing, and post-cutover support activities. * Troubleshoot network issues ...

OT Network Management: Design and maintain segmented OT/IT network environments supporting industrial control systems, PLCs, and manufacturing floor devices. Enforce strict zone isolation in ...

OT Network Management: Design and maintain segmented OT/IT network environments supporting industrial control systems, PLCs, and manufacturing floor devices. Enforce strict zone isolation in ...

OT Network Management: Design and maintain segmented OT/IT network environments supporting industrial control systems, PLCs, and manufacturing floor devices. Enforce strict zone isolation in ...

Network Architect

Raleigh, NC · On-site

$63 - $84.25/hr

... SD-WAN network of all supported SD-WAN technologies. * Handon Experience on SDWAN Router ... Manage SDWAN Template, Control connection, PNP portal, BFD IP sec tunnel, SIG tunnel * Work with ...

The ideal candidate has independently supported or managed a mid-sized network and infrastructure environment and is comfortable working across networking, servers, virtualization, cloud services ...

The ideal candidate has independently supported or managed a mid-sized network and infrastructure environment and is comfortable working across networking, servers, virtualization, cloud services ...

Executive Director

Cary, NC · On-site

$120 - $180/hr

Management Job Location: Cary, NC 27513 Position Type: Full Time Education Level: Graduate Degree ... Collaborates with the network support teams and the governing body to develop and implement ...

For more information, please visit grail.com GRAIL is seeking a Network Engineer to join our ... Experience supporting Aruba CX switching platforms and Aruba Central. * Experience managing ...

For more information, please visit grail.com GRAIL is seeking a Network Engineer to join our ... Experience supporting Aruba CX switching platforms and Aruba Central. * Experience managing ...

Showing results 21-40

Network Support Manager information

See Raleigh, NC salary details

$65.1K

$84.5K

$100.1K

How much do network support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for network support manager in Raleigh, NC is $84,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $92,800.00 per year, depending on experience, location, and employer.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Raleigh, NC are hiring for Network Support Manager jobs?

Cities near Raleigh, NC with the most Network Support Manager job openings:

Infographic showing various Network Support Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $84,468 per year, or $40.6 per hour.

Contractor

Re-posted 21 days ago


Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Network Engineer

On behalf of our client, Procom Services is searching for a Network Engineer for a contract opportunity in Durham, NC.

Network Engineer Job Details

Establish enterprise data network standards, analyze and resolve complex network related problems, and analyze and test all elements of the network infrastructure. 

Design and implement network solutions based on business requirements. 

Plans, designs, and implements data network infrastructure components. 

Coordinates the development and maintenance of procedures, specifications, and standards. 

Evaluates, tests, recommends, and implements specific network solutions.  

Manage assigned network related tasks for projects.  

Perform engineering, design and technical support for customer and internal networks.  

Coordinates with other departments any network changes or activities that could affect them.  

Provide skills-transfer to peers within Network Engineering as required.  

Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software.  

Investigates and resolves problems, inefficiencies, and network performance.  

Provides planning and technical support to determine network business needs throughout the company.  

Participates in ensuring that customer requests via the ticketing system are managed to closure.  

Complies with all standard internal controls and processes.  

Delivers results in support of achieving the organization's Service Level Agreements.  

Viewed as technical SME in network analysis, design and engineering.  

Ensures that system improvements are successfully implemented monitored to gain the greatest efficiencies.  

Defines, oversees, and participates in the work performed to plan, design, and manage network infrastructure components for effective performance, cost effectiveness, and availability.  

Manages network projects related to technology pilots, conversions, implementations, etc.  

Design of the overall network architecture for clients and/or corporate-wide projects.  Troubleshoots the most complex network issues as level 2/3 engineering support.  

Establishes network priorities as they relate to the achievement of short and long-term business goals and objectives.  

Full knowledge of the business and architecture of the network. 


Network Engineer Mandatory Skills


Expert knowledge of a variety of network management tools, test equipment, circuits, and routers. 

  Extensive knowledge of TCP/IP protocol stacks and firewall security in an inter-networking environment.  

Knowledge of Quality of Service and experience designing/implementing QoS in an enterprise environment.  

Advanced knowledge in Cisco Network including:  o Cisco switches & routers  o Cisco Call Manager  o Cisco Wireless  o Cisco Loadbalancer  

Excellent interpersonal, organizational, customer service, communications, and presentation skills.  Ability to serve as a technical mentor to others and guides less experienced engineers and technicians in resolving complex problems.  

Ability to apply expert knowledge of network engineering to the most complex problems and to direct, train, and guide less experienced engineers  

Experience  

8+ years of related enterprise data network experience. Demonstrated project management experience.  

Experience with Cisco network knowledge as indicated above  Experience with VoIP and QoS.  

Experience with SNMP Management Tools, PC based tools and products, and MS-Office  Skills  

BS Engineering or equivalent technical experience.  

Cisco certifications at CCNP level or higher desired. 

Network Engineer Start Date

ASAP

Network Engineer Assignment Length

6+ months to perm

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.Â