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Network Support Manager Jobs in Cary, NC (NOW HIRING)

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Senior L3 Network Engineer - Durham, NC- Hybrid

Durham, NC · On-site

$58 - $60/hr

  • Medical

  • Dental

  • Vision

Manage advanced routing technologies and protocols, including: * * BGP * OSPF * EIGRP * MPLS * Route redistribution * Configure and support Layer 2 and Layer 3 networking technologies, including:

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Cary, NC

Network Support Manager information

See Cary, NC salary details

$62.1K

$80.5K

$95.4K

How much do network support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for network support manager in Cary, NC is $80,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,700.00 and $88,500.00 per year, depending on experience, location, and employer.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Cary, NC are hiring for Network Support Manager jobs?

Cities near Cary, NC with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Cary, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 17% Part Time, 5% Temporary, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $80,505 per year, or $38.7 per hour.

Technical Support (Network Operations / NOC) / Associate Network Engineer

Indotronix International Corporation

Cary, NC • On-site

$40 - $45/hr

Contractor

Re-posted 9 days ago

Job description

Technical Support (Network Operations / NOC) / Associate Network Engineer

Location: Cary, NC Hybrid 3 days onsite in a week.
 
Note: Position requires eligibility for Public Trust clearance. 

Be part of a 24/7/365 operation support.

Responsibilities
- Serve as the frontline expert for incoming customer service calls, performing in-depth diagnostics and troubleshooting of technical issues
- Escalate critical issues to management or specialized support teams to ensure rapid resolution and minimize customer downtime.
- Maintain continuous, transparent communication with customers, providing timely updates on ticket status, resolution timelines, and outcomes.
Required:
- 7 years’ experience in technical support, customer service, or service desk operations
- Proven ability to diagnose, troubleshoot, and resolve technical issues in real time
- Exceptional communication and customer relationship management skills
- Flexibility to work across three primary shifts (Day, Swing, Midnight) as needed after training.
 
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About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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