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Network Support Manager Jobs in Mississippi (NOW HIRING)

Liebherr

IT Support Manager

Tupelo, MS · On-site

In addition, the team will actively support and collaborate with the network and systems teams on ... Manages and communicates IT KPI's, dashboards, and performance reports based on department vision ...

CITY OF STARKVILLE

Network Manager

Starkville, MS · On-site

$80K - $90K/yr

Analyze, evaluate, install, design, maintain and support computer network design, operating systems ... Manages and administers application platforms throughout their lifecycle, working with stakeholders ...

City of Starkville

Network Manager

Starkville, MS

Analyze, evaluate, install, design, maintain and support computer network design, operating systems ... Manages and administers application platforms throughout their lifecycle, working with stakeholders ...

Chipton Ross

Network Communications 3

Pascagoula, MS · On-site

$50/hr

Job #217673 Chipton-Ross is seeking a Network Communications 3 for a contract opportunity in ... Support managing contractual relationships, including SLA compliance, escalation protocols, and ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Mississippi

Network Support Manager information

See Mississippi salary details

$63.5K

$82.3K

$97.5K

How much do network support manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for network support manager in Mississippi is $82,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,300.00 and $90,400.00 per year, depending on experience, location, and employer.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities in Mississippi are hiring for Network Support Manager jobs? Cities in Mississippi with the most Network Support Manager job openings:
Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,299 per year, or $39.6 per hour.

DESKTOP SUPPORT MANAGER

South Central Regional Medical Center

Laurel, MS • On-site

Full-time

Posted 16 days ago

South Central Regional Medical Center rating

5.3

Company rating: 5.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

960th of 1,055 rated hospitals

Job description

Job Title:

Desktop Support Manager

Department:

IT

Job Summary

The Desktop Support Manager is responsible for overseeing and enhancing the end-user computing environment for South Central Regional Medical Center and affiliated partner facilities. This role provides leadership for desktop support operations, employee management, service delivery, inventory control, project management, policy development, and technical support initiatives. The Desktop Support Manager ensures help desk activities align with SCRMC standards, governance requirements, regulatory compliance expectations, and industry best practices while promoting continuous improvement, operational efficiency, and exceptional customer service.

Essential Duties & Responsibilities

  • Manage the daily operations of the desktop support and help desk teams across the main campus, offsite locations, and partner facilities.
  • Provide leadership in employee management, hiring, onboarding, performance evaluations, coaching, and corrective action processes.
  • Oversee daily support activities and ensuretimelyresolution of end-user technical issues.
  • Delegate and coordinate troubleshooting efforts related to web applications, email systems, Microsoft Office products, and other end-user technologies.
  • Escalate unresolved issues toappropriate Tier2 and Tier 3 support teams.
  • Coordinate with third-party vendors and hosted service providers to resolve technical issues affecting organizational operations.
  • Deliver exceptional customer service and ensure effective communicationregardingincidents, requests, and service updates.
  • Maintain compliance with SCRMC IT standards, HIPAA requirements, security policies, and industry best practices.
  • Identify, evaluate, and implement automation opportunities that improve service delivery and operational efficiency.
  • Develop, review, andmaintainstandard operating procedures (SOPs), policies, and support documentation.
  • Analyze service desk metrics and prepare reports for IT leadership.
  • Develop training initiatives, manage schedules, inventory, projects, timesheets, and on-call rotations.
  • Mentor supervisors, team leads, and technical staff.
  • Performadditionalduties asassigned by management.

Required Qualifications

  • Minimum of ten (10) years of proven IT experience.
  • Proven management experience within a healthcare environment.
  • Practical knowledge of systems administration and networking concepts.
  • Experience leading technical support teams and service desk operations.
  • Strong understanding of desktop support technologies and end-user computing environments.
  • Ability to effectively communicate both verbally and in writing.
  • Ability to provide instruction, guidance, and education to peers and end users.
  • Professional certifications preferred but notrequired.

Preferred Qualifications

  • EPIC experience.
  • Cerner experience.
  • JitBitexperience.
  • Horizon experience.
  • 10ZiG experience.
  • ManageEngine experience (MDM, Service Desk, Endpoint Management).
  • Project management experience in a fast-paced healthcare environment.
  • Experience implementing inventory lifecycle management and asset tracking programs.

Skills and Competencies

  • Employee management and leadership skills.
  • Experience with ticketing systems.
  • Inventory managementexpertise.
  • Desktopsupporttroubleshooting skills.
  • EHR experience.
  • Change management knowledge.
  • VoIP troubleshooting skills.
  • Printer troubleshooting skills.
  • Basic network troubleshooting skills.
  • Microsoft Active Directory experience.
  • Group Policy administration and troubleshooting.
  • VDI and thin-client experience.
  • Wireless networking support experience.
  • Image creation and deployment.
  • Conflict resolution skills.
  • Mobile device support experience.

Working Conditions

  • Primarily office-based with regular use of computers and technical equipment.
  • Frequent interaction with employees, leadership, vendors, and partner organizations.
  • May require travel between SCRMC facilities and affiliated locations.
  • Participation in an on-call rotation isrequired.
  • Occasional evening and weekend work may be necessary.

All candidates must be able to perform the essential functions of this position. The American with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.

South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.

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