Network Support Manager Jobs in Minnesota (NOW HIRING)

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Cisco Routers Switches, DISA STIG, Firewalls, VMware, VoIP Telephony

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Please take this opportunity to join one of GDIT's fastest long-standing growing programs! US Battlefield Information Collection and Exploitation System extended (US BICES-X) is a cutting-edge program supporting DoW intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.

As a Senior Network Administrator, your role is to ensure stability, integrity and efficient operation of the in-house information systems that support the USBICES-X program. This is achieved by monitoring, maintaining, supporting, and optimizing, troubleshooting all aspects of layer 1 through 3 networked devices. The Network Administrator must have a strong understanding of COMSEC principles and handling procedures and can manage COMSEC operations autonomously after initial guidance and training.

Responsibilities:

Strategy & Planning

• Collaborate with internal and external US BICES-X teams to ensure reliable operation of multiple US BICES-X networks
• Work with other functional teams in a proactive manner to prevent network and service outages.
• Collaborate outside of the traditional network disciplines to produce relevant and actionable courses of action to apply corrective action during network outages.
• Document network topologies and changes via technical drawings and plans to the program standard using the approved tools available to the team.

Acquisition & Deployment

• Track, report, and advise network hardware EOL, EOS, EOV dates and provide recommendations for replacement hardware.
• Perform upgrades of network equipment operating systems and firmware in accordance with program and customer directives.
• Install, test, and verify network equipment ensuring US BICES-X networks meet established customer requirements and service level agreements.
• Capable of working independently at remote customer locations

Operational Management

• Monitors status of US BICES-X networks and initiates corrective action to resolve network outages.
• Identifies, analyzes, and resolves network problems and service outages proactively.
• Documents troubleshooting efforts via ServiceNow tickets.
• Provides network equipment and specialized training as needed
• Maintains current knowledge of relevant network technologies as assigned.
• Comprehensive knowledge of network administration principles, methods, and techniques.
• Knowledge of Data Center operations and safety principles
• Participates in special projects as assigned.
• Knowledge and experience utilizing SolarWinds for monitoring and management of network assets.
• Monitors and manages encryption devices via GEM One and VINE
• Maintains TDY readiness and theater entry requirements per customer guidelines and regulations

Required Qualifications:

• Self-Starter, takes initiative to resolve network outages and related problems; escalates as necessary to higher tier support or management
• 3+ years of related Network Administration experience
• Must possess and maintain a Top Secret/SCI security clearance
• BA/BS degree
• Must possess an active CCNA certification.
• Must meet DOW 8570 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges and must obtain ITIL V4 Foundation within six months of hire. Additional specific certifications may be required, depending on job assignment.
• Knowledge and experience with routing and switching protocols (e.g. OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP, SCCP, etc.)
• Knowledge and experience with current Cisco IOS, IOS-XE, NX-OS and ASA software and hardware features
• Experience with firewall and rule sets
• Ability to configure and troubleshoot Multicast taffic
• Ability to configure and troubleshoot DMVPN, IPSEC, and GRE tunnels
• Ability to configure and troubleshoot VRF-Lite, understand the basics of route-leaking
• Ability to configure and explain STIG procedures for L2, L3 Switches, Routers, Firewalls, and network applications
• Ability to work in a team-oriented, collaborative environment.
• Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work
• Highly organized with strong ability to prioritize work and work autonomously
• Excellent verbal and written communication skills
• Great attention to detail and presentation
• Results driven, highly efficient, energetic and highly motivated
• The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes, or equipment.
• Willingness to travel to remote/austere locations.

Must achieve and maintain the Technical Expert Status Accreditation (TESA) as defined in the Status of Forces Agreement (SOFA) between the United States and the Federal Republic of Germany. In order to qualify for TESA, the candidate must have one of the following: Bachelor's degree plus 3 years of specialized experience, OR an Associate's degree plus 7 years of specialized experience, OR A major certification plus 7 years of specialized experience, OR; 11 years of specialized experience.

Preferred Qualifications:

• Extreme Ownership - owns task, efforts, team and individual functions as assigned to a high degree of fidelity and accuracy
• Hyper vigilant attention to detail
• Depending on job assignment, additional specific certifications may be required.
• Knowledge and experience with VoIP/collaboration systems; Cisco Unified Call Manager
• Knowledge and experience with configuring, and filling keys for HAIPE encryption devices
• Knowledge and experience with proprietary software that centralizes management for HAIPE-based encryption devices;
• Experience with HAIPE device firmware update process
• Knowledge and experience of COMSEC key fill device handling and procedures
• Knowledge and experience with COMSEC documentation processes and procedures.
• Knowledge of Virtualization technologies: VMware, and Microsoft
• Knowledge of data center networking
• Understanding of concepts and experience with network virtualization technologies: NSX-T
• Knowledge of current Juniper JUNOS software and hardware features
• Knowledge of ServiceNow
• Integrity First, Service Before Self, Excellence In All We Do

• Understanding of network-based automation concepts and tools (Ansible, Python, Puppet, API based Automation)

The likely salary range for this position is $70,658 - $77,625. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Onsite

Work Location:

International

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans