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Network Support Manager Jobs in Massachusetts (NOW HIRING)

MFS Investment Management

Network Manager

Boston, MA · On-site

$110K - $158K/yr

At MFS, you will find a culture that supports you in doing what you do best. Our employees work ... THE ROLE The Network Manager serves as a subject matter expert in data communications, specializing ...

Mass General Brigham

Network Technician

Boston, MA · On-site

$19.81 - $28.30/hr

Job Summary MGB Digital Desktop Support Tech Services is hiring! Full Time, Network Support ... managing and supporting a wide range of technical systems and equipment. Duties include ...

MFS

Network Manager

Boston, MA

$110K - $158K/yr

At MFS, you will find a culture that supports you in doing what you do best. Our employees work ... THE ROLE The Network Manager serves as a subject matter expert in data communications, specializing ...

Family Health Center

Network Administrator

Worcester, MA · On-site

$75K - $80K/yr

Network Infrastructure * Administer and maintain LAN, WAN, and VPN connectivity across all ... Support and maintain infrastructure including managed switches, routers, firewalls, and cabling ...

OvationCXM

Restaurant Support Technician

Boston, MA · On-site

$50 - $75/hr

About OvationCXM OvationCXM, a dba under Boomtown Network Inc, is a Customer Experience Management ... Restaurant Support Technician Part-time Contract | On-site | Greater Boston, MA We are looking for ...

Bookmark Medical

Provider Network Manager

Westwood, MA · On-site

$80K - $90K/yr

Whether you are caring directly for patients, supporting operations, or helping grow our ... The Provider Network Manager, MA ('PNM') will primarily be responsible for affiliate primary care ...

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Showing results 21-40

All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Massachusetts

Network Support Manager information

See Massachusetts salary details

$73.2K

$94.9K

$112.5K

How much do network support manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for network support manager in Massachusetts is $94,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,700.00 and $104,300.00 per year, depending on experience, location, and employer.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities in Massachusetts are hiring for Network Support Manager jobs? Cities in Massachusetts with the most Network Support Manager job openings:
Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,905 per year, or $45.6 per hour.

Network Manager

MFS Investment Management

Boston, MA • On-site

$110K - $158K/yr

Full-time

Medical, Dental, Retirement

Re-posted 23 days ago

Job description

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.
THE ROLE
The Network Manager serves as a subject matter expert in data communications, specializing in the design, implementation, and maintenance of related technologies. This role involves leading the development of
network solutions, overseeing their deployment, and addressing technical challenges to ensure optimal performance. Additionally, the Network Manager may provide guidance and oversight to a limited number of direct reports including Engineers and Architects, fostering collaboration and development within the team to support organizational goals.
With a comprehensive and in-depth understanding of the technology landscape, the Network Manager provides a holistic perspective, enabling the successful delivery of innovative and efficient solutions. The individual in this role will be directly accountable for the outcomes of design and troubleshooting efforts, ensuring alignment with organizational objectives and technological best practices.
WHAT YOU WILL DO
  • Acts as a key subject matter expert in Voice, Video, and Data Communications, maintaining deep expertise in the field and its associated technologies.
  • Ensures the efficient, secure, and reliable operation of MFS information systems by providing technical support.
  • Proactively develops and maintains expertise in MFS information systems and their components, offering recommendations to enhance reliability, scalability, performance, and security. This includes conducting performance tuning and capacity analysis to maximize the organization's technology investments.
  • Identifies opportunities to leverage technology for automating manual processes, consistently driving operational efficiency where feasible and appropriate.
  • Enforces MFS Information Security controls, procedures, and standards while contributing to their development and ongoing improvement as needed.
  • Translates broad goals and objectives from management into actionable methods, taking proactive ownership of implementation.
  • Leads complex projects, ensuring the timely achievement of objectives within defined budgets and expectations.
  • Mentors technical team members and deliver technology briefings to IT and business leadership as required.

WHAT WE ARE LOOKING FOR
  • Bachelor's degree or equivalent experience in a related technical field.
  • Must have people/ team management experience
  • 6-8+ years of related Information Technology experience, with combined focus in some of the following: LAN/WAN and remote office operations, comprehensive experience with Cisco routers/switches, network management platforms, network load balancing platforms, network patching and network cross-connect best practices and inventory control, designing and building large data center networks.
  • Experience in mitigating network security issues to assist in working with other technical teams on security issues.
  • Hands-on technical experience/ and knowledge in several of the following disciplines:
    • Network Firewall technology
    • Network IDS/IPS Security technology
    • MS Active Directory
    • TCP/IP and DNS/DHCP
    • SASE networks and mobile end user support
    • Interface with Global carriers to implement data solutions
    • Cisco routing/switching, (NXOS, IOS) and protocols: (BGP, IPSEC, SMTP, SNMP and OSPF)
    • VoIP operations, WAN operations experience, and Wireless networking experience
    • QoS & MPLS technologies
    • Cloud Implementation
  • Demonstrated ability to interact, communicate, build relationships, and negotiate well with members of team and senior management when responding to technical challenges.
  • Strong problem solving skills; ability to work effectively under pressure and in 24/7 environment.

PREFERRED SKILLS, QUALIFICATIONS & EXPERIENCE:
  • Master's degree or equivalent
  • Cisco certifications.

#LI-SS1
Base Salary: $110,000 - $158,500
At MFS, we believe in fair and transparent compensation. For that reason, we're including the salary range for this position. This range reflects our good-faith expectation for what we'll pay depending on the candidate's experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include:
  • MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
  • Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider
  • Education Assistance: Tuition reimbursement up to $8,000 annually
  • Education Assistance: Access to discounted tutors and college coaches
  • Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
  • Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
  • Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
  • Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency - if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we'll be happy to discuss them
#LI-HYBRID
At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.
MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.
If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance.
MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.

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