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Network Support Engineer Jobs in Phoenix, AZ (NOW HIRING)

KLA Corporation

Customer Support Engineer

Chandler, AZ · On-site

$23.71 - $40.29/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... network to ensure worldwide availability of parts. /Preferred Qualifications Works under the ...

Kla

Customer Support Engineer

Chandler, AZ · On-site

$23.71 - $40.29/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... network to ensure worldwide availability of parts. /Preferred Qualifications Works under the ...

Meta

Network Engineer, Foundation & Support

Mesa, AZ

$162K/yr

Network Engineer, Foundation & Support Responsibilities: * Support all aspects of data center construction and network deployment including new greenfield sites, collocation build outs, and retrofits

Axon

Technical Support Engineer, Axon 911

Scottsdale, AZ · On-site

Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal ... Networking: Strong foundational knowledge of networking concepts, including the OSI model, TCP/IP ...

Axon

Technical Support Engineer, Axon 911

Scottsdale, AZ · On-site

Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal ... Networking: Strong foundational knowledge of networking concepts, including the OSI model, TCP/IP ...

Meta

Network Engineer, Deployment & Support

Mesa, AZ

$135K/yr

Network Engineer, Deployment & Support Responsibilities: * Deployment, configuration, and management of all network infrastructure on our data center campus * Work with partner teams and vendors to ...

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Showing results 41-60

All JobsNetwork Support Engineer JobsNetwork Support Engineer Jobs in Phoenix, AZ

Network Support Engineer information

See Phoenix, AZ salary details

$41.2K

$91.8K

$131.6K

How much do network support engineer jobs pay per year?

As of Aug 8, 2026, the average yearly pay for network support engineer in Phoenix, AZ is $91,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a network support engineer?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What are some common challenges faced by network support engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a network support engineer?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

Are network support engineers still in demand?

Yes, network support engineers are in demand due to ongoing growth in network infrastructure, cybersecurity needs, and cloud computing. They are essential for maintaining, troubleshooting, and securing organizational networks, often requiring skills in network protocols, hardware, and certifications like Cisco CCNA or CompTIA Network+.
What are popular job titles related to Network Support Engineer jobs in Phoenix, AZ? For Network Support Engineer jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Network Support Engineer jobs in Phoenix, AZ look for? The top searched job categories for Network Support Engineer jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Network Support Engineer jobs? Cities near Phoenix, AZ with the most Network Support Engineer job openings:
Network Support Engineer jobs near you
Infographic showing various Network Support Engineer job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $91,820 per year, or $44.1 per hour.

Senior Customer Tech Support Engineer II

Axway Software SA

Scottsdale, AZ • On-site

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

Overview
We are seeking our new Senior Customer Technical Support Engineer to join the Axway team! In this role, you will be working on enterprise application support for our MFT product, which involves troubleshooting, SQL, networking, and customer-facing work.
This is a tremendous opportunity for the Senior Technical Support Engineer who enjoys working with customers to solve challenging technical problems in a dynamic, fast-paced environment. You will start by learning one of Axway's industry-leading enterprise software solutions while becoming familiar with our worldwide support processes. As your confidence builds, you will take ownership of support cases and the customer relationship. In your visible role, you will work with Axway's sales team, field consultants, and the R&D organization and be well-positioned to drive customer success.
Location: Scottsdale, AZ
Hybrid: 2 Days Onsite per Week
Responsibilities
  • Provide advanced technical support for both the application and environment, including the operating system, database, and network
  • Lead accounts through complex issue resolution, including customer meetings, status reports, and updates.
  • Respond to phone, email, and web ticket customer issues within target service levels
  • Act as a gateway between the customer and the internal teams, including R&D, sales, escalation engineers, to ensure product fixes and enhancements)
  • Maintain current working knowledge of Axway products and technology
  • Document all customer contacts and activities in CRM
  • Provide beta/sprint support for assigned products
  • Independently manages and drives the resolution of customer cases from intake to closure within strict target Service Level Agreements (SLAs)
  • Participates in 24/7 after-hours on-call rotations and may require occasional travel to customer sites for on-site troubleshooting
  • Provides proactive account management for designated customers to monitor satisfaction levels and identify opportunities for support improvement

Qualifications
  • Minimum 5 years of experience in customer support or a production environment
  • Bachelor's Degree in IT, CS, or related field of study
  • Must have deep knowledge of network connectivity and communication protocols such as FTP/SFTP, HTTP/HTTPS, SSH, and TLS certificate management
  • Expected familiarity with cloud and containerization technologies (AWS, Azure, GC, Docker, Kubernetes)
  • Requires deep understanding of Linux/Unix and proficiency with Windows operating systems, including command-line navigation, log analysis, and environment troubleshooting
  • Proficiency in SQL and database concepts (e.g., Oracle, MySQL, PostgreSQL, MongoDB) is required
  • The desire to flourish while working at an international company with coworkers from all over the globe is essential.
  • Physical presence is required in the office during normal business hours and occasionally outside of normal business hours
  • Experience with networking fundamentals, connectivity troubleshooting, and certificates

Key Competencies
  • Disciplined yet creative approach to problem-solving
  • Strong curiosity-driven desire to become an expert
  • Ability to manage multiple work streams while maintaining a high level of customer satisfaction
  • Excellent verbal and written communication skills
  • Ability to work effectively in a dynamic, highly visible environment
  • High level of ownership and accountability
  • Windows Server experience
  • Exposure to programming or scripting languages (Java, Perl, Python, Bash)

#LI-KJ1
#LI-Remote
Company Overview
Axway has been shaping the future of enterprise integration for over 25 years. We are recognized as global industry leaders, helping organizations drive digital transformation with secure, mission-critical software that powers impactful business outcomes.
As part of 74Software, we're backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of enterprise integration solutions.
Why Axway?
At Axway, we believe we're better together. We celebrate diverse perspectives and experiences, knowing our people are our greatest strength. Join us and be part of a team where you can thrive, grow, and make an impact.
We offer benefits that support your health, growth, and lifestyle, so you can thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.
Equal Opportunity Employer
We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

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