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1999 Network Engineer

Position Summary

The Network Engineer serves as the lead technical resource for network architecture, administration, and security across both on-premises and Microsoft Azure environments. This role is heavily focused on network engineering responsibilities, including the design, support, optimization, and troubleshooting of LAN/WAN, wireless, firewall, and cloud networking solutions.

As part of a collaborative and lean IT team, this individual will also provide secondary support for infrastructure-related functions such as server administration, workstation support, and occasional help desk escalation assistance during high-demand situations. Strong communication and customer service skills are essential, as this role supports both internal users and external managed service clients.

Core Network Engineering Responsibilities

(Primary Focus / Required Expertise)

• Design, implement, maintain, and troubleshoot enterprise network infrastructure utilizing Meraki and Azure networking technologies in both physical and virtual environments
• Develop and maintain detailed network documentation covering TCP/IP, DNS, DHCP, NAT, VLANs, subnetting, ISP redundancy, and OSI model concepts
• Lead network improvement initiatives focused on performance, scalability, resiliency, and security
• Design, deploy, and support LAN, WAN, WLAN, and MAN environments including routing and switching protocols such as BGP, OSPF, and EIGRP
• Configure, monitor, and troubleshoot firewalls, VPNs, ACLs, network segmentation, Spanning Tree, and RADIUS authentication
• Support wireless infrastructure and troubleshoot authentication methods and Wi-Fi standards including 802.11 a/b/g/n/ac/ax
• Perform network monitoring, performance analysis, and capacity planning using tools such as Wireshark, PRTG, SNMP, NetFlow, and Syslog
• Execute both scheduled and emergency maintenance on network systems and participate in outage and incident response activities
• Evaluate, implement, and coordinate network upgrades, changes, and reconfigurations while minimizing downtime
• Maintain accurate diagrams, standards, operational procedures, and technical documentation
• Coordinate with vendors, carriers, service providers, and ISPs regarding equipment, circuits, and support escalations
• Effectively manage priorities, projects, and deadlines within a small-team IT environment
• Operate independently with minimal supervision while serving as the primary technical resource for network-related initiatives

Infrastructure & Systems Support

(Secondary / Backup Responsibilities)

• Provide backup support and troubleshooting for Windows servers, virtualization platforms, and core infrastructure services as needed
• Assist with workstation deployment, maintenance, and troubleshooting during high-volume periods or staffing gaps
• Support onboarding and offboarding processes including account setup, access management, and hardware coordination
• Contribute to backup, disaster recovery, and business continuity planning for network-connected systems

Help Desk & Team Collaboration

(Occasional / As Needed)

• Serve as a Tier 3 escalation resource for advanced network and infrastructure-related support issues
• Assist with help desk ticket triage or incoming support calls during outages, peak activity, or staffing shortages
• Collaborate and cross-train with desktop support, LAN administrators, and service desk personnel to promote operational continuity
• Participate in the development and improvement of IT procedures, workflows, and operational standards

Education & Experience

• Bachelor’s degree or equivalent combination of education and related experience preferred
• 5–10 years of hands-on experience in network engineering, administration, or related infrastructure support roles
• Strong experience with Meraki networking technologies and Azure VNET environments is required

Technical Skills

To perform successfully in this role, candidates should possess experience with:

• Microsoft Office applications
• Network and infrastructure monitoring tools
• Database and internet-based applications
• Technical documentation and design software
• General systems administration and troubleshooting tools

Certifications Preferred

• Azure Network Engineer Associate
• CompTIA Network+
• CompTIA Security+

Travel Requirements

• Occasional local travel within the Metro Detroit area may be required.