... the network. This position is customer-facing and based at a customer site, requiring daily ... experience in program management, operations, or customer success within a service-based ...
... the network. This position is customer-facing and based at a customer site, requiring daily ... experience in program management, operations, or customer success within a service-based ...
Program Manager - Network as a Service (NaaS) / Commercial Inter with Security Clearance
San Antonio, TX · On-site
$105K - $105K/yr
PMP or equivalent program management certification. * Familiarity with similar large-scale education/training network environments. * Strong understanding of Network as a Service (NaaS). Job ID 2025 ...
Program Manager - Network as a Service (NaaS) / Commercial Inter with Security Clearance
San Antonio, TX · On-site
$105K - $105K/yr
PMP or equivalent program management certification. * Familiarity with similar large-scale education/training network environments. * Strong understanding of Network as a Service (NaaS). Job ID 2025 ...
Program Manager
College Station, TX · On-site
$4.1K - $7.6K/mo
... with a network of 12 universities, a comprehensive health science center, eight state agencies ... Program Management Responsibilities: - Assists in defining Offices of Environment, Safety ...
Program Manager
College Station, TX · On-site
$4.1K - $7.6K/mo
... with a network of 12 universities, a comprehensive health science center, eight state agencies ... Program Management Responsibilities: - Assists in defining Offices of Environment, Safety ...
Program Manager
$4.1K - $7.6K/mo
... with a network of 12 universities, a comprehensive health science center, eight state agencies ... Program Management Responsibilities: - Assists in defining Offices of Environment, Safety ...
Program Manager
$4.1K - $7.6K/mo
... with a network of 12 universities, a comprehensive health science center, eight state agencies ... Program Management Responsibilities: - Assists in defining Offices of Environment, Safety ...
As Manager of Programs, you join an exclusive team of leaders responsible for the implementation of ... Utilizing your proven leadership, networking and relationship building skills to cultivate key ...
As Manager of Programs, you join an exclusive team of leaders responsible for the implementation of ... Utilizing your proven leadership, networking and relationship building skills to cultivate key ...
Program Manager
Dallas, TX · On-site
$55K - $60K/yr
As Manager of Programs, you join an exclusive team of leaders responsible for the implementation of ... Utilizing your proven leadership, networking and relationship building skills to cultivate key ...
Program Manager
Dallas, TX · On-site
$55K - $60K/yr
As Manager of Programs, you join an exclusive team of leaders responsible for the implementation of ... Utilizing your proven leadership, networking and relationship building skills to cultivate key ...
Program Manager
Arlington, TX · On-site
As a Program Manager, you join an exclusive team of leaders responsible for the implementation of ... Utilizing your proven leadership, networking and relationship building skills to cultivate key ...
Program Manager
Arlington, TX · On-site
As a Program Manager, you join an exclusive team of leaders responsible for the implementation of ... Utilizing your proven leadership, networking and relationship building skills to cultivate key ...
Program Manager
Abilene, TX · On-site
The successful candidate will demonstrate the ability to own end-to-end delivery of network and ... Managing these construction projects well is key to the overall success of customer deliveries. You ...
Program Manager
Abilene, TX · On-site
The successful candidate will demonstrate the ability to own end-to-end delivery of network and ... Managing these construction projects well is key to the overall success of customer deliveries. You ...
Program Manager
Dallas, TX · On-site
The Program Manager is responsible for overseeing end-to-end service delivery performance, customer ... the network. This position is customer-facing and based at a customer site, requiring daily ...
Program Manager
Dallas, TX · On-site
The Program Manager is responsible for overseeing end-to-end service delivery performance, customer ... the network. This position is customer-facing and based at a customer site, requiring daily ...
Program Manager
Houston, TX · On-site
Program Manager MacroFab, Inc. | Houston, TX | On-Site | Business Development About MacroFab ... Headquartered in Houston, TX, MacroFab connects thousands of customers to a vetted network of ...
Quick apply
Program Manager
Houston, TX · On-site
Program Manager MacroFab, Inc. | Houston, TX | On-Site | Business Development About MacroFab ... Headquartered in Houston, TX, MacroFab connects thousands of customers to a vetted network of ...
Program Manager
Houston, TX · On-site
Program Manager MacroFab, Inc. | Houston, TX | On-Site | Business Development About MacroFab ... Headquartered in Houston, TX, MacroFab connects thousands of customers to a vetted network of ...
Program Manager
Houston, TX · On-site
Program Manager MacroFab, Inc. | Houston, TX | On-Site | Business Development About MacroFab ... Headquartered in Houston, TX, MacroFab connects thousands of customers to a vetted network of ...
Cybersecurity Program Manager
Frisco, TX · On-site
$120K - $146K/yr
Project / Program Manager VI (Tier 3) - Cybersecurity Programs Location: Frisco, TX Business Unit ... Coordinate activities across Cyber Security, IT Infrastructure, Network Security, vendors, and ...
Quick apply
Cybersecurity Program Manager
Frisco, TX · On-site
$120K - $146K/yr
Project / Program Manager VI (Tier 3) - Cybersecurity Programs Location: Frisco, TX Business Unit ... Coordinate activities across Cyber Security, IT Infrastructure, Network Security, vendors, and ...
Program Manager
Lubbock, TX · On-site
... workshops, networking opportunities, and community-building events that promote student ... program impact and identifying opportunities for continuous improvement. * Manage the C.A.R.E.S ...
Program Manager
Lubbock, TX · On-site
... workshops, networking opportunities, and community-building events that promote student ... program impact and identifying opportunities for continuous improvement. * Manage the C.A.R.E.S ...
Program Manager
Lubbock, TX · On-site
Established professional network within federal or state housing, disaster recovery, or emergency ... managing programs or projects. Additional job related experience may be substituted for the ...
Program Manager
Lubbock, TX · On-site
Established professional network within federal or state housing, disaster recovery, or emergency ... managing programs or projects. Additional job related experience may be substituted for the ...
Program Manager
Richardson, TX · On-site
Manage special projects and serve as a liaison between the department/program and key stakeholders ... network of external stakeholders as needed. * Ensures department/program adheres to University ...
Program Manager
Richardson, TX · On-site
Manage special projects and serve as a liaison between the department/program and key stakeholders ... network of external stakeholders as needed. * Ensures department/program adheres to University ...
Manage special projects and serve as a liaison between the department/program and key stakeholders ... network of external stakeholders as needed. * Ensures department/program adheres to University ...
Manage special projects and serve as a liaison between the department/program and key stakeholders ... network of external stakeholders as needed. * Ensures department/program adheres to University ...
Program Manager
El Paso, TX · On-site
$88K - $92K/yr
Magazine and the British Broadcasting Network as an innovative, government funded solutions program ... Manage your employment relationship with us, including for: (a) onboarding processes; (b ...
Program Manager
El Paso, TX · On-site
$88K - $92K/yr
Magazine and the British Broadcasting Network as an innovative, government funded solutions program ... Manage your employment relationship with us, including for: (a) onboarding processes; (b ...
Program Manager
$88K - $92K/yr
Magazine and the British Broadcasting Network as an innovative, government funded solutions program ... Manage your employment relationship with us, including for: (a) onboarding processes; (b ...
Quick apply
Program Manager
$88K - $92K/yr
Magazine and the British Broadcasting Network as an innovative, government funded solutions program ... Manage your employment relationship with us, including for: (a) onboarding processes; (b ...
Program Manager
Austin, TX · On-site
The Team The Security Program Management role is a force multiplier for the Infosec organization ... Proficiency in endpoint, network, cloud and application security. Tricentis is proud to be an equal ...
Program Manager
Austin, TX · On-site
The Team The Security Program Management role is a force multiplier for the Infosec organization ... Proficiency in endpoint, network, cloud and application security. Tricentis is proud to be an equal ...
Technical Program Manager Lead, Network Delivery Implementation
Addison, TX · On-site
$124K - $161K/yr
Using your extensive technical and leadership expertise, you manage various Engineering-specific programs and teams. We are seeking a highly strategic and experienced Manager to lead our Network ...
Technical Program Manager Lead, Network Delivery Implementation
Addison, TX · On-site
$124K - $161K/yr
Using your extensive technical and leadership expertise, you manage various Engineering-specific programs and teams. We are seeking a highly strategic and experienced Manager to lead our Network ...
Network Program Manager information
How does a Network Program Manager typically collaborate with cross-functional teams during large-scale network projects?
What is the difference between Network Program Manager vs Network Engineer?
| Aspect | Network Program Manager | Network Engineer |
|---|---|---|
| Primary Role | Oversees multiple network projects, manages teams, and aligns network initiatives with business goals. | Designs, implements, and maintains network infrastructure and systems. |
| Required Skills | Project management, leadership, communication, technical network knowledge. | Network design, troubleshooting, technical certifications, hands-on technical skills. |
| Certifications | CCNP, PMP, Cisco certifications often preferred | CCNA, CCNP, CompTIA Network+ |
| Work Environment | Project teams, cross-department collaboration, strategic planning | Technical labs, network operations centers, hands-on technical work |
While Network Program Managers focus on coordinating network projects and strategic planning, Network Engineers are responsible for the technical design and maintenance of network systems. Both roles require relevant certifications and technical knowledge, but their daily tasks and responsibilities differ significantly.
What are the key skills and qualifications needed to thrive as a Network Program Manager, and why are they important?
What are Network Program Managers?

Full-time
Posted 9 days ago
Job description
Description
The Program Manager is responsible for overseeing end-to-end service delivery performance, customer communication, and operational coordination across onsite and depot service programs. This role ensures consistent execution, high-quality service, and alignment with customer expectations while driving continuous improvement across the network.
This position is customer-facing and based at a customer site, requiring daily interaction with the customer. Success in this role depends heavily on strong alignment and communication with Operational Managers, ensuring all messaging, plans, and performance updates are coordinated internally before being communicated externally to the customer.
Key Responsibilities
- Own and manage key performance indicators including On-Time Delivery (OTD), invoice accuracy, backlog health, WIP aging, asset accuracy, and vendor turnaround times.
- Publish regular performance updates and drive corrective actions across onsite and depot teams.
- Monitor and improve data accuracy within systems such as Microsoft Dynamics and other operational platforms.
- Partner closely with Operational Managers to coordinate service delivery execution, ensuring full alignment on priorities, risks, and recovery plans before communicating updates to the customer.
- Serve as a primary, on-site customer interface with daily communication, providing updates, addressing concerns, and ensuring a high level of customer engagement and satisfaction.
- Ensure all customer-facing communication is aligned, consistent, and reflects agreed-upon operational plans and capabilities.
- Coordinate workload planning across onsite and depot teams, including scheduling, capacity balancing, and headcount forecasting.
- Support execution of annual and quarterly calibration cycles, including equipment turn-ins, replacements, and forecasting.
- Lead customer meetings, including agenda setting, action tracking, and follow-ups.
- Coordinate pre-onsite planning and post-onsite reviews to ensure successful execution.
- Work with Procurement to manage vendor relationships and follow-ups for outsourced services (OSS) and network transfers.
- Coordinate OEM work routing, ensuring proper tracking, communication, and turnaround alignment.
- Communicate operational status, constraints, and recovery plans to the customer with clarity and transparency, ensuring prior alignment with Operational Managers.
- Support and manage internal and external quality audits.
- Develop and maintain SOPs, standard work, and communication templates.
- Lead or support continuous improvement initiatives using Ralliant Business System (RBS tools).
- Act as escalation point for operational and customer issues, ensuring alignment between operations and customer expectations.
- Identify opportunities for upselling and cross-selling services and partner with sales teams.
Qualifications
- Bachelor’s degree in Business, Operations, Engineering, or related field (or equivalent experience).
- 5+ years of experience in program management, operations, or customer success within a service-based environment.
- Strong analytical and data-driven decision-making skills.
- Experience managing KPIs and operational performance metrics.
- Excellent communication and stakeholder management skills.
- Proven ability to work cross-functionally with Operational Managers and ensure internal alignment prior to external customer communication.
- Experience in a customer-facing role with frequent or daily interaction preferred.
- Ability to manage multiple priorities across cross-functional teams.
- Familiarity with calibration, metrology, or technical service environments preferred.
- Experience with service management systems (e.g., Microsoft Dynamics) is a plus.
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