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Network Operations Manager Jobs in Dedham, MA (NOW HIRING)

Planned Companies

Operations Manager

Boston, MA · On-site

Planned Companies - Operations Manager Location : Boston MA Salary : $70,000 + $350 bi-weekly car ... Produces a wide network of offerings to clients, including but not limited to car service, dog ...

Planned Companies

Operations Manager

Boston, MA

Planned Companies - Operations Manager Location : Boston MA Salary : $70,000 + $350 bi-weekly car ... Produces a wide network of offerings to clients, including but not limited to car service, dog ...

Marencor

Network Automation Engineer

Boston, MA · On-site

... operations. Key Responsibilities: · Network Automation: Develop, implement, and maintain automation frameworks and scripts to streamline network configuration, monitoring, and management processes ...

Airspace

Operations Manager, Lifesciences

Boston, MA · On-site

Revenue, Network, Finance, R&D, and Quality Assurance all depend on you and your Senior Manager to ... Represent Operations Externally and Cross-Functionally This is an area you'll grow into leading ...

Bridj

Field Operations Manager

Boston, MA · On-site

Powered by data, we use a network of express shuttles that offer efficient and flexible trips that ... And we're just getting started. www.bridj.com The Field Operation Manager will play the critical ...

Bridj

Field Operations Manager

Boston, MA

Powered by data, we use a network of express shuttles that offer efficient and flexible trips that ... And we're just getting started. www.bridj.com The Field Operation Manager will play the critical ...

MORSE Corp

IT and Network Security Engineer

Cambridge, MA · Hybrid

$114K - $156K/yr

... management artifacts, and operational handoffs as necessary * Lead and mentor junior team members ... Serve as Tier 2 Support for network operations in corporate network environment Qualifications:

The Hollister Group

Senior Network Engineer

Boston, MA · On-site

$155K/yr

Manage global carrier services and connectivity across EMEA, APAC, and the Americas. * Maintain and improve operational documentation, including network diagrams, runbooks, and change records.

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All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Dedham, MA

Network Operations Manager information

See Dedham, MA salary details

$22.6K

$104.4K

$150.5K

How much do network operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for network operations manager in Dedham, MA is $104,440.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,300.00 and $117,100.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Network Operations Manager jobs in Dedham, MA?

For Network Operations Manager jobs in Dedham, MA, the most frequently searched job titles are:

What job categories do people searching Network Operations Manager jobs in Dedham, MA look for?

The top searched job categories for Network Operations Manager jobs in Dedham, MA are:

What cities near Dedham, MA are hiring for Network Operations Manager jobs?

Cities near Dedham, MA with the most Network Operations Manager job openings:

Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Dedham, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $104,440 per year, or $50.2 per hour.

Operations Manager

Planned Companies

Boston, MA • On-site

Full-time, Part-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Planned Companies rating

7.0

Company rating: 7.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

121st of 256 rated facilities management

Job description

Planned Companies – Operations ManagerLocation: Boston MASalary: $70,000 + $350 bi-weekly car allowance + performance bonus

Hours: Monday-Friday 8:30am-5:00pm

A Concierge/Security/Janitorial Manager ensures exceptional service is provided to all residents and their guests. This role is responsible for engineering a professional Concierge team that maintains the building lobby and upholding our Customer Service Standard while carrying out all workplace expectations and policies including financial management to ensure payroll budgetary goals are met.

Primary Job Responsibilities:
  • Ensures the Concierge Operations are operating effectively and in accordance with Property Management and/or Board of Directors' expectations.
  • Maintain Client Satisfaction which will result in the retention of the Contract.
  • Ensures each client and guest receives a Warm Welcome and Fond Farewell.
  • Recruits, trains, motivates, supervises, and mentors team members - leads by example.
  • Ensure that all team members are trained to react intelligently and quickly to all emergency situations.
  • Use Company Approved Team Scheduler to ensure payroll budget compliance.
  • Complete necessary Payroll Tasks by Company deadlines.
  • Produces a wide network of offerings to clients, including but not limited to car service, dog walking, dry cleaning, grocery delivery, etc.
  • Smooth operation of contractor arrivals/departures and realtor/home buyer visits.
  • Covers shifts for team members to ensure proper staffing requirements are maintained.
  • Attends company meetings/trainings and ensures all team members participate in company training sessions.
Requirements:
  • Experience in a field supervisory or management level position, previous janitorial or hotel-like atmosphere.
  • Professional background in customer service and hospitality management.
  • Must be hospitality driven and offer any necessary assistance to clients and guests.
  • Must be able to coach and mentor team members.
  • Must possess the ability to multi-task.
  • Must possess ability to work in a team environment.
  • Must be able to proactively learn about all events, happenings, restaurants, etc. in the local neighborhood.
  • Basic knowledge of Microsoft Office (Word & Excel) and the Internet.
  • Proven organizational skills that exemplify attention to detail from beginning to follow-up on each project undertaken.
  • Proven leadership ability to develop and motivate team members and effectively provide supervision as well as train members to deliver high level customer service.
  • Effective interpersonal communication skills (written and oral) with ability to engage positively with clients.
  • Diplomatically handle delicate and challenging client concerns.
  • Must be well versed in budgetary and cost control responsibilities.
  • Ability to lift 50 pounds.
  • Customer service: 5 years (Preferred)
  • Security experience: 3 years (preferred)


 Benefits

  • Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits. 
  • All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”  

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