Network Operations Manager Jobs in Cumming, GA (NOW HIRING)

The Network Engineering Manager is responsible for leading and overseeing our network engineering team. This role involves managing the design, implementation, and maintenance of our network infrastructure to ensure optimal performance, security, and reliability. The manager will collaborate with cross-functional teams, mentor engineers, drive innovation and lead strategic initiatives to support business objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.

Oversee network strategies, policies, and best practices to ensure robust, scalable, and secure network operations.

Provide leadership, mentorship, and management to a team of highly skilled network engineers.

Oversee network performance monitoring, troubleshooting, and optimization.

Plan, design, and execute network infrastructure upgrades, expansions, and optimizations to improve performance and reliability.

Respond promptly and effectively to network production issues and taking ownership to ensure their resolution.

Ensure compliance with industry standards, regulations, and cybersecurity best practices.

Vendor selection and relationship management.

BASIC QUALIFICATIONS

• Proven experience in network engineering, with a strong background in designing, implementing, and managing network infrastructure in an ISP environment.

  In-depth knowledge of network protocols, routing, switching, and security ( e.g, BGP, OSPF, MPLS, VPNs).

  Hands-on experience with network hardware and software from Vendors like Cisco, Juniper, and Arista.

  Product familiarity with Cisco, Juniper, Arista and other switch/routing vendors.

  Hands-on experience with SD-WAN and network automation

  Proficient hands-on experience and understanding of fundamental networking concepts and protocols such as: VLAN/PVLAN, STP, HSRP/VRRP, IP subnetting, routing. Increasing understanding of a wider set of protocols and advanced technologies

  Hands on experience working in a multi-tenant network environment.

  Knowledge of Internet Governance and Policy (e.g. IRR, RIR, RPKI)

  Proficiency in network monitoring and troubleshooting tools.

  Strong analytical thinking and problem-solving skills.

  Strong team building, mentoring, and coaching skills.

PREFERRED QUALIFICATIONS

• Data Center Experience
• Ansible and/or NetDevOps experience
• Relevant network engineering certifications such as CCNP, CCIE, JNCIP, JNCIE, or equivalent certifications in DDoS mitigation platforms.
• Service provider experience, preferably in a Data Center environment.
• Advanced skill level with Cisco iOS, iOS-XR, and/or Nexus OS (NX-OS)
• Masters Degree

KNOWLEDGE, SKILLS, AND ABILITIES

• A heart for servant leadership
• Strong technical troubleshooting skills
• Ability to communicate effectively with clients, vendors, colleagues, and executives
• Excellent written and oral communication, problem-solving, and process management skills
• Ability to work well within a team environment in a matrixed organization.
• Strong customer and stakeholder relations skills
• Ability to learn and apply new technology and methodologies in a distributed environment
• Actively invests in growing oneself and others to build the talent and capabilities required for sustained success. Provide training and mentorship for lower-level team members

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We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.