Network Operations Manager Jobs in Cheyenne, WY (NOW HIRING)

Salary : $10,008.26 - $11,119.33 Monthly
Location : Cheyenne, WY
Job Type: At-Will Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 2026-01869
Department: Wyoming Department of Enterprise Technology Services
Division: Enterprise Technology Services
Opening Date: 07/24/2026
Closing Date: Continuous
FLSA: Exempt
Job Classification: CTEM14
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Network Manager leads statewide network, telecom, firewall, and connectivity operations for ETS by translating strategic direction into reliable, secure, documented, customer-focused, and sustainable services. Directs the Network Operations Center, Telecom / Circuits, and Unified Network functions and is accountable for service reliability, architecture, modernization, resources, vendors, staff, and stakeholder communication.
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information, or you can watch this short video to learn about our benefit package!
Want to see the full value of your compensation beyond salary?
Explore our Total Compensation Calculator:https://compensationcalculator.wyo.gov
Human Resource Contact: Jennifer Erickson /307-275-1460 / Jennifer.Erickson1@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

• Direct statewide network operations and maintain availability, performance, resilience, monitoring, incident response, and supportability for WAN, LAN, wireless, firewall, NOC, telecom/circuits, and Unified Network services.
• Provide complete supervision for assigned teams, including hiring, work assignment, performance management, coaching, cross-training, succession planning, employee development, accountability, and workforce capacity.
• Establish and enforce architecture, engineering, lifecycle, and technical standards for routing, switching, wireless, segmentation, monitoring, telecom, and core network modernization; maintain service roadmaps and implementation plans.
• Manage firewall operations, rule governance, access controls, segmentation, network security standards, vulnerability and risk remediation, and cybersecurity coordination with enterprise security partners.
• Manage telecom, circuits, carriers, voice, mobile, and related services; oversee service quality, escalations, migrations, capacity, inventory, renewals, and carrier performance.
• Administer assigned budgets, contracts, licensing, maintenance, assets, procurement, renewals, and vendor performance; track expenditures and multi-year commitments and ensure responsible stewardship.
• Own network documentation and ITSM practices, including SOPs, runbooks, diagrams, inventories, ServiceNow intake, service catalog, change control, incident reviews, outage communication, and knowledge management.
• Translate ETS strategy into measurable network outcomes; engage agencies and partners, report service health and risks, lead improvement initiatives, and ensure decisions support customer value, compliance, and operational maturity.

Qualifications
PREFERENCES:
Preference may be given to those who demonstrate experience in leadership, workforce development, employee coaching, and performance management.
Preference may be given to those who demonstrate experience in the planning, design, modernization, and lifecycle management of enterprise network and telecommunications infrastructure.
Preference may be given to those who demonstrate experience managing network operations, including routing, switching, wireless, firewalls, segmentation, WAN connectivity, and service reliability.
Preference may be given to those who demonstrate experience managing technology budgets, contracts, vendors, telecommunications carriers, licensing, and service-level agreements.
Preference may be given to those who demonstrate experience developing operational standards, policies, procedures, network diagrams, disaster-recovery documentation, and technical staff cross-training programs.
KNOWLEDGE:

• Expertise in enterprise networking, firewalls, telecom, monitoring, cybersecurity, ITSM, lifecycle, budgets, contracts, vendors, documentation, strategy, risk, troubleshooting, communication, coaching, performance management, and outage leadership.

MINIMUM QUALIFICATIONS:
Education:
Bachelor's Degree (typically in Computer Technology)
Experience:
4-6 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Technology Management II
OR
Education & Experience Substitution:
6-8 years of progressive work experience typically in Computer Technology) with acquired knowledge at the level of a Technology Management II
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:

• Typical Office Setting

NOTES:

• FLSA: Exempt
• This is an At-Will position
• Resume and Cover Letter required

Supplemental Information
Click to view the State of Wyoming Total Compensation Calculator.
Click to view the State of Wyoming Classification and Pay Structure.
URL:
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.
Explore your total compensation:
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.
Click here for detailed information or you can watch this short video to learn about our benefit package!.
01
(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associate's Degree
• Associate's Degree and additional coursework
• Bachelor's Degree
• Bachelor's Degree and additional coursework
• Master's Degree
• Master's Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02
(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03
(CTEM14) How many years of relevant work experience or transferable skills do you have related to the job description?

• No relevant experience
• Less than two (2) years of relevant experience
• Two (2) to less than three (3) years of relevant experience
• Three (3) to less than four (4) years of relevant experience
• Four (4) to less than five (5) years of relevant experience
• Five (5) to less than six (6) years of relevant experience
• Six (6) or more years of relevant experience

04
(AA) Describe your relevant experience below.
05
Please describe your experience in leadership, workforce development, employee coaching, and performance management.

• No relevant experience
• Less than two (2) years of relevant experience
• Two (2) to less than three (3) years of relevant experience
• Three (3) to less than four (4) years of relevant experience
• Four (4) to less than five (5) years of relevant experience
• Five (5) to less than six (6) years of relevant experience
• Six (6) or more years of relevant experience

06
Please describe your experience in the planning, design, modernization, and lifecycle management of enterprise network and telecommunications infrastructure.

• No relevant experience
• Less than two (2) years of relevant experience
• Two (2) to less than three (3) years of relevant experience
• Three (3) to less than four (4) years of relevant experience
• Four (4) to less than five (5) years of relevant experience
• Five (5) to less than six (6) years of relevant experience
• Six (6) or more years of relevant experience

07
Please describe your experience in managing network operations, including routing, switching, wireless, firewalls, segmentation, WAN connectivity, and service reliability.

• No relevant experience
• Less than two (2) years of relevant experience
• Two (2) to less than three (3) years of relevant experience
• Three (3) to less than four (4) years of relevant experience
• Four (4) to less than five (5) years of relevant experience
• Five (5) to less than six (6) years of relevant experience
• Six (6) or more years of relevant experience

08
Please describe your experience managing technology budgets, contracts, vendors, telecommunications carriers, licensing, and service-level agreements.

• No relevant experience
• Less than two (2) years of relevant experience
• Two (2) to less than three (3) years of relevant experience
• Three (3) to less than four (4) years of relevant experience
• Four (4) to less than five (5) years of relevant experience
• Five (5) to less than six (6) years of relevant experience
• Six (6) or more years of relevant experience

09
Please describe your experience developing operational standards, policies, procedures, network diagrams, disaster-recovery documentation, and technical staff cross-training programs.

• No relevant experience
• Less than two (2) years of relevant experience
• Two (2) to less than three (3) years of relevant experience
• Three (3) to less than four (4) years of relevant experience
• Four (4) to less than five (5) years of relevant experience
• Five (5) to less than six (6) years of relevant experience
• Six (6) or more years of relevant experience

10
Have you attached a cover letter and resume?This is required for your application to be complete.

• Yes
• No

11
(A1) Where did you hear about this opportunity?

• Government Jobs @www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

12
(A1) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for, if known. Please limit this response to only one employee. This employee may be eligible for a Referral Bonus.
13
(A1) If you selected Other, please tell us where you heard about this opportunity.
14
(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE,