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Network Operations Center Jobs in Reston, VA (NOW HIRING)

As a Tier 2 Network Operations technician, you'll be challenged with enterprise support problems where you will coordinate with the Network Operations Center and other operational staff to address ...

As a Tier 2 Network Operations technician, you'll be challenged with enterprise support problems where you will coordinate with the Network Operations Center and other operational staff to address ...

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Network Operations Center information

See Reston, VA salary details

$52.5K

$124.1K

$168K

How much do network operations center jobs pay per year?

As of Sep 13, 2026, the average yearly pay for network operations center in Reston, VA is $124,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,800.00 and $167,500.00 per year, depending on experience, location, and employer.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills in networking, troubleshooting, and often certifications like Cisco CCNA. It offers opportunities for advancement in IT and cybersecurity fields, with shifts that can include nights and weekends. Overall, it can be a stable and rewarding career for those interested in network management and technology support.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They troubleshoot issues, ensure network security, and optimize performance using tools like network monitoring software, often working in shifts to provide 24/7 support.

What is the role of a Network Operations Center technician?

A Network Operations Center (NOC) technician monitors and maintains network infrastructure, including servers, routers, and switches, to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, and may use monitoring tools like Nagios or SolarWinds to detect and resolve problems promptly.

What is the role of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What are popular job titles related to Network Operations Center jobs in Reston, VA?

For Network Operations Center jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Network Operations Center jobs in Reston, VA look for?

The top searched job categories for Network Operations Center jobs in Reston, VA are:

What cities near Reston, VA are hiring for Network Operations Center jobs?

Cities near Reston, VA with the most Network Operations Center job openings:

Infographic showing various Network Operations Center job openings in Reston, VA as of September 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $124,099 per year, or $59.7 per hour.

Operations Center Specialist

Arlington, VA • On-site

SMS Data Products Group, Inc.
IT Services • 501 - 1,000 employees

$59K - $79K/yr

Full-time

Posted 4 days ago


Job description

SMS is seeking an Operations Center Specialist for the Air Force National Capital Region (AFNCR) IT Services program and requires an active Top Secret / Sensitive Compartmented Information (TS/SCI) security clearance. This role supports critical IT operations and cyber network defense across highly sensitive environments like Headquarters Air Force (HAF), the Joint Chiefs of Staff, and the National Military Command Center (NMCC).

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

Submit your resume today!

Job Responsibilities

  • The Operations Center Specialist will provide 24/7/365 mission-critical support for the Air Force National Capital Region (AFNCR) IT Services network environment. Operating out of a centralized Command Center or Network Operations Center (NOC), the specialist ensures maximum uptime, performance, and security of enterprise communications systems utilized by high-visibility leadership, including Headquarters Air Force (HAF), the Office of the Secretary of Defense (OSD), and the Joint Chiefs of Staff.

    Key Responsibilities

System Monitoring & Incident Response

  • Monitor enterprise IT infrastructure including servers, routers, switches, optical networks, and secure unified communications systems across multiple classification levels.
  • Serve as the initial point of contact for detecting, triaging, and isolating system performance deviations, cyber alerts, and network outages.
  • Execute rapid troubleshooting and basic configurations using Linux-based and Windows tools to restore network capabilities.

Situational Awareness & Liaison Duties

  • Provide timely situational awareness updates and flash alerts to Senior Leadership, the Joint Staff, and the Program Manager during critical outages or cyber incidents
  • Function as an escalation liaison to coordinate tiered support engineering teams, external defense agencies, and vendor representatives for rapid incident resolution.
  • Maintain rigorous Master Station Logs, complete thorough end-of-shift pass-down briefings, and mentor junior watch standers.

Operations & Facility Support

  • Conduct routine health checks of vital command center mission systems (such as specialized emergency communications nodes, backup generators, and HVAC parameters).
  • Create, update, and validate Standard Operating Procedures (SOPs), network topology mappings, and system performance assessments.

Required Qualifications

  • Active Department of Defense Top Secret / SCI clearance is strictly required.
  • Must be a U.S. citizen.
  • Education: Bachelor's degree with 35+ years of relevant IT/Network Operations Center experience, OR an Associate degree / high school diploma with equivalent technical military experience.
  • Hands-on experience troubleshooting modern enterprise hardware, routing protocols, and operating systems.

Certifications (DoD 8140 / 8570 Compliance)

  • Must possess or be able to immediately obtain an Information Assurance Technical (IAT) Level II baseline certification (e.g., CompTIA Security+ CE or equivalent).

Work Schedule & Environment

  • Ability to work a flexible, rotating shift schedule (days, nights, weekends, and holidays) to maintain unbroken 24/7/365 mission support.
  • On-site presence is required at designated customer facilities within the National Capital Region (e.g., The Pentagon, Joint Base Andrews, Joint Base Anacostia-Bolling).

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.