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Network Operations Center Jobs in Reston, VA (NOW HIRING)

Barbaricum

Network Operations Technician

Washington, DC · On-site

Palantir's Site Reliability Network Operations Center members (SRN) are the first line of defense on alerting and monitoring across a wide network of Palantir products and installations. Our SRNs are ...

Veredus - DC

Network Operations Manager

Arlington, VA · On-site

$115K - $140K/yr

Looking for a Technical leader who will be responsible for managing the networks and data center operations. Overseeing 8 total, the Network Ops Manager mus be able to mentor, train, lead/develop.

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See Reston, VA salary details

$52.5K

$124.1K

$168K

How much do network operations center jobs pay per year?

As of May 30, 2026, the average yearly pay for network operations center in Reston, VA is $124,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,800.00 and $167,500.00 per year, depending on experience, location, and employer.

What is a Network Operations Center job?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What are the key skills and qualifications needed to thrive in the Network Operations Center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

What does a typical shift look like for someone working in a Network Operations Center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.
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Network Operations Center jobs near you

Network Operations Center (NOC) Tier 1 Shift Lead

Computer World Services

Ashburn, VA

Full-time

Posted 5 days ago

Job description

CWS seeks a NOC Tier 1 Shift Lead to supervise the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract Tier 1 NOC technicians. The NOC Tier 1 Shift Lead supervises the Tier 1 NOC technicians to ensure timely incident detection, triage, and escalation per established performance standards.
Duties & Responsibilities
  • Lead Tier 1 operations during assigned 12-hour shifts in a 24/7 environment.
  • Oversee incident intake, analysis, and escalation following ITIL procedures.
  • Ensure adherence to service level agreements (SLAs).
  • Maintain accurate shift logs and incident summaries.
  • Mentor and evaluate Tier 1 personnel performance.
Required Qualifications
  •  5+ years of NOC or Tier 1 support experience.
  • CompTIA Network+ or ITIL v3 certification.
  • Familiarity with monitoring and ticketing systems (e.g., SolarWinds, ServiceNow).
Preferred Qualifications
  •  CCNA certification.
  • Experience supporting Federal or DHS systems.
Place of Performance
  • Springfield and Ashburn, VA (Shift-based position with 24x7 coverage).
Clearance
  • Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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