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Network Operations Center Noc Manager Jobs in Reston, VA

Position Summary ECS is seeking a NOC Manager (SME) to provide executive leadership and enterprise accountability for Network Operations Center (NOC) operations supporting ARNG enterprise ...

Lead the Network Operations Center (NOC) operations, ensuring continuous support for ARNG ... Manage enterprise outage processes and coordinate major incident responses to maintain network ...

... experienced Network Operations Center (NOC) Tier 2 Technician to join our 7x24x365 NOC team ... Monitor and manage enterprise network infrastructure, servers, and applications using advanced ...

NOC Technician Tier 2

Washington, DC ยท On-site

$70K - $85K/yr

... experienced Network Operations Center (NOC) Tier 2 Technician to join our 7x24x365 NOC team ... Monitor and manage enterprise network infrastructure, servers, and applications using advanced ...

... experienced Network Operations Center (NOC) Tier 2 Technician to join our 7x24x365 NOC team ... Monitor and manage enterprise network infrastructure, servers, and applications using advanced ...

Task 4 - Enterprise Operations Support - provides 24/7/365 network monitoring, control, and management from the RCC-ARNG Network Operations Center (NOC) over classified and unclassified networks ...

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Network Operations Center Noc Manager information

See Reston, VA salary details

$22.9K

$105.8K

$152.4K

How much do network operations center noc manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for network operations center noc manager in Reston, VA is $105,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,400.00 and $118,600.00 per year, depending on experience, location, and employer.

What are the primary challenges a Network Operations Center (NOC) Manager faces when leading a 24/7 team?

A NOC Manager often encounters challenges such as maintaining high team morale during shift work, ensuring effective communication across multiple shifts, and quickly addressing critical incidents that can occur at any time. Balancing proactive network monitoring with the need for rapid incident response requires strong organizational and leadership skills. Additionally, NOC Managers must continually adapt to new technologies and evolving security threats while fostering a culture of continuous improvement within the team.

What is the difference between Network Operations Center Noc Manager vs Network Engineer?

AspectNetwork Operations Center Noc ManagerNetwork Engineer
CertificationsCCNA, CCNP, Network+CCNA, CCNP, CCIE
Work EnvironmentMonitoring networks, managing NOC team, incident responseDesigning, implementing, troubleshooting network infrastructure
Employer & Industry UsageTelecom, managed services, large enterprisesIT firms, service providers, corporate networks

The Network Operations Center Noc Manager oversees NOC teams, ensuring network stability and incident management, while Network Engineers focus on designing and maintaining network infrastructure. Both roles require similar certifications and often work in related environments, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Manager, and why are they important?

To thrive as a NOC Manager, you need a solid background in network administration, troubleshooting, and IT management, often supported by a degree in computer science or information technology and relevant experience. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and industry certifications like CCNA, CompTIA Network+, or ITIL is typically required. Strong leadership, problem-solving abilities, and effective communication distinguish top performers in this role. These skills and qualifications are crucial for ensuring network reliability, leading technical teams, and quickly resolving critical incidents to minimize business disruption.

What is a Network Operations Center (NOC) Manager?

A Network Operations Center (NOC) Manager is a professional responsible for overseeing the daily operations of a network operations center, where IT professionals monitor, manage, and maintain a company's computer networks. The NOC Manager leads a team that ensures network systems run efficiently, identifies and resolves network issues, and implements policies for network security and reliability. They also coordinate incident response, manage escalations, and communicate with other departments to support organizational goals. The NOC Manager plays a key role in maintaining uptime and optimal performance of critical network infrastructure.
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NOC Manager (SME)

NOC Manager (SME)

ECS

Fairfax, VA โ€ข On-site

Full-time

Posted 11 days ago


Key responsibilities

  • Provide executive leadership and enterprise accountability for Network Operations Center (NOC) operations supporting ARNG enterprise infrastructure and DoDIN connectivity.

  • Direct and manage four NOC shift teams operating on a rotating schedule to ensure continuous Tier 2 support coverage and operational readiness.

  • Direct enterprise outage management, major incident coordination, and cross-functional integration with cybersecurity, engineering, and service management teams.


Job description

Everforth ECS is seeking a NOC Manager (SME) to work in Fairfax, Virginia. Please Note: This position is contingent upon contract award.
Position Summary
ECS is seeking a NOC Manager (SME) to provide executive leadership and enterprise accountability for Network Operations Center (NOC) operations supporting ARNG enterprise infrastructure and DoDIN connectivity on the ENOCS program. This role is responsible for establishing operational governance, 24/7monitoring strategy, escalation authorities, and incident response frameworks to ensure sustained network availability and mission continuity.
This role operates within Team ECS's integrated enterprise operations structure, which organizes Task 4 operations into three divisions: Network Operations, DoDIN Services, and Enterprise Operations Support. The NOC Manager leads the Network Operations division, directly overseeing four shift teams operating on a 2-2, 3-2, 2-3rotating shift schedule to provide 24/7/365Tier 2 support across the ARNG enterprise. The NOC manages approximately 1,200 IP trunk outages annually, ensuring uninterrupted warfighter connectivity through proactive monitoring, incident management, and resolution. The NOC Manager directs enterprise outage management, major incident coordination, and cross-functional integration with cybersecurity, engineering, and service management teams while advising Government leadership on network operational risk, capacity planning, resiliency strategy, and modernization impacts.
Due to the24x7x365 nature of NOC operations and the mission-critical requirements of this role, the selected candidate must be available for shift work, extended hours, weekends, and holidays as mission requirements dictate.
Responsibilities
  • Provide executive leadership and enterprise accountability for Network Operations Center (NOC) operations supporting ARNG enterprise infrastructure and DoDIN connectivity across classified and unclassified networks
  • Establish operational governance, 24/7/365 monitoring strategy, escalation authorities, and incident response frameworks to ensure sustained network availability and mission continuity
  • Direct and manage four NOC shift teams operating on a 2-2, 3-2, 2-3 rotating shift schedule, ensuring continuous Tier 2 support coverage and operational readiness
  • Direct enterprise outage management, major incident coordination, and cross-functional integration with cybersecurity, engineering, and service management teams
  • Define service performance standards, availability targets, and reporting metrics for NOC operations; track and report against SLA and mission readiness requirements
  • Oversee quality assurance of ticketing and response workflows, ensuring auditability, trend reporting, and continuous improvement of incident management processes
  • Ensure compliance with DoDIN operational directives, configuration control requirements, and cybersecurity policy across all NOC operations
  • Manage resolution of approximately 1,200 IP trunk outages annually, leveraging proactive monitoring tools and automated incident detection to improve response time and mean time to restoration
  • Coordinate SIEM-triggered outage detection, knowledge management, and first-call resolution enablement to improve NOC operational efficiency
  • Oversee enterprise network monitoring using tools such as Solarwinds, Elastic, ACAS, and AESMP CMDB to maintain real-time situational awareness of network health across the ARNG enterprise
  • Coordinate with the COOP Planner and Coordination Lead to ensure NOC operations support continuity of operations planning, disaster recovery posture, and COOP site maintenance
  • Participate in ARNG G6FUOPS meetings to account for force structure and IT initiatives affecting network operations
  • Advise Government leadership on network operational risk, capacity planning, resiliency strategy, and modernization impacts to maintain secure, resilient, and mission-ready connectivity

Required Qualifications
  • Clearance: TS/SCI eligibility required
  • U.S. Citizenship required
  • Education: Master's or Ph.D. in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, Software Engineering, or related discipline (or equivalent experience)
  • Experience: Minimum of 12 or more years of progressive experience leading enterprise Network Operations Center (NOC) functions within DoD or Federal environments, including executive accountability for 24/7/365 monitoring operations, outage management, major incident coordination, and operational governance across DoDIN-connected networks
  • Demonstrated experience establishing escalation frameworks, service performance standards, availability targets, and reporting metrics for enterprise NOC operations
  • Proven experience directing cross-functional integration with cybersecurity, engineering, and service management teams to ensure coordinated incident response and enterprise service delivery
  • Demonstrated ability to ensure compliance with DoDIN operational directives, configuration control requirements, and cybersecurity policies across network operations
  • Proven experience advising senior Government leadership on operational risk, capacity planning, resiliency strategy, and network modernization impacts affecting mission-critical enterprise connectivity
  • DoD 8140.03 Compliance: DoD Cyber Workforce Framework (DCWF) Work Role 411 - Technical Support Specialist at the Advanced proficiency level
  • Certifications (one or more required): SecurityX / CASP+, CCNP Security, CISA, FITSP-O, GICSP, or SSCP - or an approved accredited degree (Master's or Ph.D. in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering from a regionally or nationally recognized accrediting agency)