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Network Operations Center Noc Manager Jobs in Reston, VA

kgs

NOC Technician Tier 3

Washington, DC · Hybrid

... Network Operations Center (NOC) Tier 3 Technician to join our elite 7x24x365 NOC team supporting ... Participate in and lead Major Incident Management calls with stakeholders and executive leadership

kgs

NOC Technician Tier 3

Washington, DC · Hybrid

... Network Operations Center (NOC) Tier 3 Technician to join our elite 7x24x365 NOC team supporting ... Participate in and lead Major Incident Management calls with stakeholders and executive leadership

Koniag, Inc.

NOC Technician Tier 3

Washington, DC · On-site

$110K - $135K/yr

... Network Operations Center (NOC) Tier 3 Technician to join our elite 7x24x365 NOC team supporting ... Participate in and lead Major Incident Management calls with stakeholders and executive leadership

kgs

NOC Technician Tier 3

Washington, DC · Hybrid

... Network Operations Center (NOC) Tier 3 Technician to join our elite 7x24x365 NOC team supporting ... Participate in and lead Major Incident Management calls with stakeholders and executive leadership

Mindlance

NOC Technician

Washington, DC · On-site

The Network Operations Center (NOC) is part of the client s Network Infrastructure Unit (ITSNI), which falls under clients Information Technology Solutions (ITS). The NOC is primarily responsible for ...

kgs

NOC Technician Tier 1

Washington, DC · On-site

This role operates within a 7x24x365 Network Operations Center environment and provides critical ... Follow change management procedures and coordinate with change implementers * Participate in on-the ...

Koniag, Inc.

NOC Technician Tier 1

Washington, DC · On-site

$55K - $75K/yr

This role operates within a 7x24x365 Network Operations Center environment and provides critical ... Follow change management procedures and coordinate with change implementers * Participate in on-the ...

kgs

NOC Technician Tier 1

Washington, DC

This role operates within a 7x24x365 Network Operations Center environment and provides critical ... Follow change management procedures and coordinate with change implementers * Participate in on-the ...

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Network Operations Center Noc Manager information

See Reston, VA salary details

$22.9K

$105.8K

$152.4K

How much do network operations center noc manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for network operations center noc manager in Reston, VA is $105,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,400.00 and $118,600.00 per year, depending on experience, location, and employer.

What are the primary challenges a Network Operations Center (NOC) Manager faces when leading a 24/7 team?

A NOC Manager often encounters challenges such as maintaining high team morale during shift work, ensuring effective communication across multiple shifts, and quickly addressing critical incidents that can occur at any time. Balancing proactive network monitoring with the need for rapid incident response requires strong organizational and leadership skills. Additionally, NOC Managers must continually adapt to new technologies and evolving security threats while fostering a culture of continuous improvement within the team.

What is the difference between Network Operations Center Noc Manager vs Network Engineer?

AspectNetwork Operations Center Noc ManagerNetwork Engineer
CertificationsCCNA, CCNP, Network+CCNA, CCNP, CCIE
Work EnvironmentMonitoring networks, managing NOC team, incident responseDesigning, implementing, troubleshooting network infrastructure
Employer & Industry UsageTelecom, managed services, large enterprisesIT firms, service providers, corporate networks

The Network Operations Center Noc Manager oversees NOC teams, ensuring network stability and incident management, while Network Engineers focus on designing and maintaining network infrastructure. Both roles require similar certifications and often work in related environments, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Manager, and why are they important?

To thrive as a NOC Manager, you need a solid background in network administration, troubleshooting, and IT management, often supported by a degree in computer science or information technology and relevant experience. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and industry certifications like CCNA, CompTIA Network+, or ITIL is typically required. Strong leadership, problem-solving abilities, and effective communication distinguish top performers in this role. These skills and qualifications are crucial for ensuring network reliability, leading technical teams, and quickly resolving critical incidents to minimize business disruption.

What is a Network Operations Center (NOC) Manager?

A Network Operations Center (NOC) Manager is a professional responsible for overseeing the daily operations of a network operations center, where IT professionals monitor, manage, and maintain a company's computer networks. The NOC Manager leads a team that ensures network systems run efficiently, identifies and resolves network issues, and implements policies for network security and reliability. They also coordinate incident response, manage escalations, and communicate with other departments to support organizational goals. The NOC Manager plays a key role in maintaining uptime and optimal performance of critical network infrastructure.
What are popular job titles related to Network Operations Center Noc Manager jobs in Reston, VA? For Network Operations Center Noc Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Noc Manager jobs in Reston, VA look for? The top searched job categories for Network Operations Center Noc Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Network Operations Center Noc Manager jobs? Cities near Reston, VA with the most Network Operations Center Noc Manager job openings:
Network Operations Center Noc Manager jobs near you

NOC Technician Tier 3

kgs

Washington, DC • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Koniag Technology Solutions, Inc, a Koniag Government Services company, is seeking a NOC Technician Tier 3 to support KTS and our government customer in Washington, DC. This position requires the candidate to be able to obtain a Public Trust. The position is hybrid, requires 4 days onsite. This position is for a Future New Business Opportunity.   

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Technology Solutions Inc, a Koniag Government Services company, is seeking a highly skilled and experienced Network Operations Center (NOC) Tier 3 Technician to join our elite 7x24x365 NOC team supporting mission-critical infrastructure serving thousands of internal users and millions of external users. The ideal candidate will be a senior-level technical expert with extensive experience in complex network troubleshooting, system architecture, and incident resolution, capable of serving as an escalation point for critical incidents and providing technical leadership within the NOC environment. This position requires deep technical expertise and the ability to make rapid decisions in high-pressure situations.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The NOC Tier 3 Technician will serve as the highest level of technical escalation within the Network Operations Center, handling the most complex and critical network and system incidents. This role requires advanced troubleshooting expertise, architectural knowledge, and the ability to lead incident response efforts in a 7x24x365 environment. Principal responsibilities will include but are not limited to:

  • Serve as the final escalation point for complex Tier 1 and Tier 2 incidents requiring advanced technical expertise
  • Lead troubleshooting and resolution of critical network outages, performance degradation, and complex technical issues
  • Perform root cause analysis on major incidents and develop preventive measures to avoid recurrence
  • Provide technical leadership and guidance to junior NOC technicians during critical incidents
  • Design and implement solutions for network optimization, automation, and performance improvements
  • Conduct in-depth packet analysis and protocol troubleshooting to diagnose complex connectivity issues
  • Configure and troubleshoot advanced network devices including core routers, multilayer switches, firewalls, and load balancers
  • Participate in and lead Major Incident Management calls with stakeholders and executive leadership
  • Develop, maintain, and improve NOC procedures, runbooks, and technical documentation
  • Perform advanced network and system performance analysis using multiple monitoring and diagnostic tools
  • Collaborate with Network Engineering, Security, and Systems Administration teams on complex cross-functional issues
  • Evaluate and recommend improvements to network architecture, monitoring capabilities, and operational processes
  • Mentor and train Tier 1 and Tier 2 technicians on advanced troubleshooting techniques and best practices
  • Participate in change advisory board (CAB) reviews and provide technical assessments of proposed changes
  • Execute complex network changes during maintenance windows with minimal service disruption
  • Monitor and optimize network capacity, bandwidth utilization, and traffic patterns
  • Coordinate with vendors and external service providers to resolve carrier and equipment issues
  • Develop and maintain disaster recovery procedures and participate in failover testing
  • Implement network security measures and respond to security incidents in coordination with security teams
  • Create and present technical reports on network performance, incidents, and trends to management
  • Participate in on-call rotation as the senior technical escalation resource
  • Stay current with emerging technologies and industry best practices to continuously improve operations

 

Education and Experience:

Required:

  • Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field from an accredited college or university, OR equivalent combination of education and extensive experience
  • 7+ years of progressive experience in network operations, network engineering, or systems administration
  • 5+ years of experience working in a 7x24x365 NOC or similar mission-critical operations environment
  • Demonstrated experience serving as a senior escalation point for complex technical issues
  • Experience supporting large-scale enterprise networks with thousands of users
  • Advanced industry certifications such as Cisco CCNP, CCNP Security, JNCIP, or equivalent

 

Preferred:

  • Master's degree in Computer Science, Information Technology, or related field
  • 10+ years of network operations or engineering experience
  • Expert-level certifications such as Cisco CCIE, Juniper JNCIE, or equivalent
  • Experience in federal government IT environments

 

Required Skills and Competencies:

  • Expert-level knowledge of network protocols, routing, and switching (BGP, OSPF, EIGRP, MPLS, spanning-tree, VLAN)
  • Advanced expertise in troubleshooting complex network issues using packet analysis tools (Wireshark, tcpdump)
  • Deep understanding of network security technologies including firewalls, IDS/IPS, VPN, and NAT
  • Extensive experience with enterprise network equipment from multiple vendors (Cisco, Juniper, Palo Alto, Arista, F5)
  • Proficiency with network monitoring and management platforms (SolarWinds, Nagios, Splunk, NetFlow/sFlow analysis)
  • Advanced knowledge of TCP/IP stack, network services (DNS, DHCP, NTP), and application protocols
  • Expertise in load balancing, traffic engineering, and high-availability architectures
  • Strong understanding of data center networking, including fabric technologies and virtualization
  • Experience with routing policy implementation and traffic optimization techniques
  • Advanced troubleshooting skills across multiple technology domains (network, systems, applications, security)
  • Ability to read and interpret network diagrams, technical specifications, and vendor documentation
  • Strong analytical and critical thinking skills with ability to solve complex problems under pressure
  • Excellent leadership and mentoring abilities to guide junior team members
  • Outstanding written and verbal communication skills for interacting with all levels of stakeholders
  • Proven ability to manage multiple critical incidents simultaneously with appropriate prioritization
  • Experience leading bridge calls and coordinating resources during major incidents
  • Proficiency with scripting and automation tools (Python, Ansible, PowerShell, Bash)
  • Deep understanding of ITIL framework, particularly Incident, Problem, and Change Management
  • Knowledge of cloud networking architectures and technologies (AWS, Azure, GCP)
  • Ability to work effectively under extreme pressure and make sound technical decisions rapidly
  • Flexibility to work rotating shifts, including nights, weekends, and holidays as required
  • Strong documentation skills and commitment to maintaining accurate technical records

Security Requirement:

  • Ability to obtain Public Trust or higher security clearance

 

Desired Skills and Competencies:

  • Experience working in a federal government IT environment with security clearance
  • Active security clearance or ability to obtain Public Trust or higher clearance
  • Expert-level vendor certifications (CCIE, JNCIE, PCNSE, F5-CTS)
  • Experience with SD-WAN technologies and implementation (Cisco Viptela, VMware VeloCloud, Silver Peak)
  • Knowledge of CDN architectures and DDoS mitigation technologies
  • Advanced security certifications (CISSP, GIAC certifications, CEH)
  • Experience with network automation frameworks (Ansible, Terraform, NSO)
  • Proficiency in multiple programming/scripting languages
  • Deep knowledge of IPv6 implementation and dual-stack environments
  • Experience with multicast routing and troubleshooting
  • Expertise in VoIP and unified communications infrastructure (SIP, H.323, QoS)
  • Knowledge of wireless technologies including 802.11 standards and enterprise wireless controllers
  • Experience with application performance monitoring and optimization
  • Understanding of database systems and SQL for log analysis
  • Familiarity with DevOps practices and CI/CD pipelines
  • Experience with container networking (Docker, Kubernetes)
  • Knowledge of compliance frameworks (NIST, ISO 27001, PCI DSS, FedRAMP, FISMA)
  • Experience designing and implementing network monitoring solutions
  • Background in capacity planning and traffic forecasting
  • Incident Commander or ITIL Expert certification
  • Teaching or training experience in technical subjects
  • Published technical articles, blogs, or presentations at industry conferences
  • Experience with multiple ticketing and ITSM platforms (ServiceNow, Remedy, Jira)
  • Knowledge of telecommunications and carrier technologies (SONET, DWDM, Metro Ethernet)

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

 

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

 

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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