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Network Operations Center Jobs in Lowell, MA (NOW HIRING)

Keolis America

Director PTC Operations

Somerville, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Develop Network Operations Center (NOC) * Create robust processes and procedures for the operations and management of the NOC * Collaborate with stakeholders to identify and implement performance and ...

Symbotic

Software Support Engineer

Andover, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What we do Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What we do Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics ...

Symbotic

Software Support Engineer

Andover, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What we do Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What we do Our Tier 2 Network Operations Center (NOC) team serves as a critical link between on-site operations and engineering, ensuring the 24/7 reliability of automation systems and robotics ...

New Balance

System Technician

Boston, MA · On-site

$41.50 - $51/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The position Systems Technician role is to ensure service levels and quality standards are fulfilled in the Network Operations Center environment by proactively overseeing a variety of Global ...

New Balance

System Technician

Boston, MA

$41.50 - $51/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The position Systems Technician role is to ensure service levels and quality standards are fulfilled in the Network Operations Center environment by proactively overseeing a variety of Global ...

FirstLight

Senior NOC Technician

Somerville, MA · On-site

$25 - $35/hr

Minimum 5 years of experience in a Network Operations Center or telecommunications operations. * Experience supporting carrier-grade telecommunications networks and services. * Demonstrated ...

Datavant

Service Delivery Manager

Boston, MA

$72K - $78K/yr

Coordinate with the Network Operations Center (NOC) to address aging, exceptions, or workflow disruptions * Support training for new hires and ensure readiness to transition to centralized training ...

Astrion

Senior Network Engineer

Hanscom Air Force Base, MA · On-site

$114K - $157K/yr

MUST have an active Secret security clearance Astrion has an exciting opportunity for a Senior Network Engineer to support the Survivable Airborne Operations Center (SAOC) Division at Hanscom AFB, MA.

ElevateBio

Infrastructure Operations Engineer

Waltham, MA · On-site

$116K - $152K/yr

... Operations Center (IOC) as the right hand to our Principal Engineer of Cloud Systems & Networks. Our infrastructure - cloud, network, systems, storage, endpoints, and identity - is already ...

ElevateBio

Infrastructure Operations Engineer

Waltham, MA · On-site

$116K - $152K/yr

... Operations Center (IOC) as the right hand to our Principal Engineer of Cloud Systems & Networks. Our infrastructure - cloud, network, systems, storage, endpoints, and identity - is already ...

ElevateBio

Infrastructure Operations Engineer

Waltham, MA

$116K - $152K/yr

... Operations Center (IOC) as the right hand to our Principal Engineer of Cloud Systems & Networks. Our infrastructure - cloud, network, systems, storage, endpoints, and identity - is already ...

Provequity

Senior Network Engineer

Boston, MA · On-site

$113K - $154K/yr

Network Operations: * Owns the management, maintenance, and monitoring of all network and ... Strong Data Center networking experience; Cisco ACI experience a plus Networking Fundamentals * OSI ...

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Showing results 21-40

All JobsNetwork Operations Center JobsNetwork Operations Center Jobs in Lowell, MA

Network Operations Center information

See Lowell, MA salary details

$50.1K

$118.3K

$160.2K

How much do network operations center jobs pay per year?

As of Aug 19, 2026, the average yearly pay for network operations center in Lowell, MA is $118,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,200.00 and $159,700.00 per year, depending on experience, location, and employer.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills in networking, troubleshooting, and often certifications like Cisco CCNA. It offers opportunities for advancement in IT and cybersecurity fields, with shifts that can include nights and weekends. Overall, it can be a stable and rewarding career for those interested in network management and technology support.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They troubleshoot issues, ensure network security, and optimize performance using tools like network monitoring software, often working in shifts to provide 24/7 support.

What is the role of a Network Operations Center technician?

A Network Operations Center (NOC) technician monitors and maintains network infrastructure, including servers, routers, and switches, to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, and may use monitoring tools like Nagios or SolarWinds to detect and resolve problems promptly.

What is the role of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What are popular job titles related to Network Operations Center jobs in Lowell, MA?

For Network Operations Center jobs in Lowell, MA, the most frequently searched job titles are:

What job categories do people searching Network Operations Center jobs in Lowell, MA look for?

The top searched job categories for Network Operations Center jobs in Lowell, MA are:

What cities near Lowell, MA are hiring for Network Operations Center jobs?

Cities near Lowell, MA with the most Network Operations Center job openings:

Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Lowell, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $118,303 per year, or $56.9 per hour.

Associate Director, Provider Network Operations & Planning

Brighton Marine Health Center

Brighton, MA • On-site

$115K - $145K/yr

Full-time

Posted 21 days ago

Job description

Title: Associate Director, Provider Network Operations & Planning
Job Type: Full-time
Location: Hybrid 4 days per week in Brighton, MA office; 1 day remote
FLSA Status: Exempt
About Us
BrightonOne is a nonprofit social enterprise delivering healthcare, housing, and hope to veterans and military-connected families, with enterprise discipline in service to those who served.
Position Overview
The Associate Director, Provider Network Operations & Planning leads the back-office operations that keep the US Family Health Plan's provider network accurate, adequate, and compliant. Reporting to senior leadership, the role oversees provider data management, network adequacy and planning, and initial and ongoing credentialing of the provider network- including delegated credentialing, provider data, network analytics, and similar platform vendors. The Associate Director is responsible for ensuring provider data accuracy, certification and credentialing issues and concerns, and providing accurate and prompt responses to internal and external inquiries. This role collaborates closely with department leaders to evaluate and refine processes to drive operational efficiency and achievement of performance metrics and goals while maintaining compliance with regulatory requirements and accreditation standards.
Key Responsibilities
Provider Data & Credentialing Management
  • Oversee provider data management operations and the provider data management system, ensuring accuracy, integrity, and timeliness of provider information.
  • Oversee credentialing and certification operations, ensuring adherence to regulatory requirements, accreditation criteria, federal program guidelines, and internal quality standards.
  • Monitor, track, and report on certification and credentialing escalations to ensure timely, accurate, and compliant resolution; initiates follow-up actions and coordinates cross-functional support as needed.
  • Collaborate with internal teams to validate system updates, contribute to process documentation, and assist in readiness efforts for audits or accreditation reviews.
  • Assists in developing, compiling, and distributing routine and ad hoc reports on certification and credentialing metrics, KPIs, backlog trends, workflow timeliness, and quality indicators; contributes to presenting findings to leadership and recommending improvement strategies.

Network Operations & Planning
  • Support the development, review, and ongoing maintenance of provider communication materials, including notices, guides, templates, and FAQs, to ensure accuracy, clarity, and alignment with current provider data management, certification and credentialing requirements and organizational expectations.
  • Manage the shared inbox, ensuring triage, prioritization, and resolution of incoming requests, inquiries, and escalations within established service-level expectations.
  • Facilitate meetings with internal departments and external stakeholders to address certification and credentialing issues, concerns, or process dependencies, driving documentation and execution of agreed-upon action items.
  • Participate in and/or leads special projects, workflow assessments, and operational initiatives focused on enhancing credentialing efficiency, provider experience, and organizational compliance.
  • Serve as an internal resource and subject-matter expert on provider administration, provider data management and credentialing policies, workflows, systems, and best practices; provides guidance to team members and cross-functional partners as needed.
  • Other duties as assigned.

Requirements
Qualifications
Education & Experience
  • Bachelor's degree required; Master's degree preferred.
  • 8 or more years of provider network operations, provider data, or credentialing experience, including leadership required.
  • 2 or more years of experience working with credentialing applications and provider data management systems to support end-to-end credentialing and data workflows required.

Skills & Competencies
  • Working knowledge of URAC and/or NCQA accreditation standards, as well as VA, TRICARE, or other federal program regulatory requirements
  • Expertise in provider data management, network adequacy, and credentialing operations.
  • Demonstrated ability to lead teams, influence cross-functional collaboration, and translate strategy into measurable outcomes.
  • Ability to analyze data, prepare reports, and manage multiple priorities under deadlines.
  • Strong analytical, operational, and leadership skills.

Other Requirements
  • Must be able to obtain and maintain U.S. Government personnel security clearance as a condition of employment.

Physical Nature of the Job
Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the campus.
Equal Opportunity Employer Statement
BrightonOne is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. We strongly encourage applications from veterans and individuals with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Work Authorization
Candidates must be authorized to work in the United States without sponsorship now or in the future.
Salary Description
$115,000.00 - $145,000.00

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