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Network Operations Center Jobs in Pennsylvania (NOW HIRING)

NOC Technician

Canonsburg, PA · On-site

$30 - $33/hr

NOC Technician Position Summary Provides support in a 24x7x365 Network Operations Center that monitors, resolves, tests, and escalates Network DAS and Small Cell issues to ensure company compliance ...

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Network Operations Center information

See Pennsylvania salary details

$50.6K

$119.6K

$161.9K

How much do network operations center jobs pay per year?

As of Aug 22, 2026, the average yearly pay for network operations center in Pennsylvania is $119,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,200.00 and $161,400.00 per year, depending on experience, location, and employer.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills in networking, troubleshooting, and often certifications like Cisco CCNA. It offers opportunities for advancement in IT and cybersecurity fields, with shifts that can include nights and weekends. Overall, it can be a stable and rewarding career for those interested in network management and technology support.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They troubleshoot issues, ensure network security, and optimize performance using tools like network monitoring software, often working in shifts to provide 24/7 support.

What is the role of a Network Operations Center technician?

A Network Operations Center (NOC) technician monitors and maintains network infrastructure, including servers, routers, and switches, to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, and may use monitoring tools like Nagios or SolarWinds to detect and resolve problems promptly.

What is the role of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What are the most commonly searched types of Network Operations Center jobs in Pennsylvania?

The most popular types of Network Operations Center jobs in Pennsylvania are:

What are popular job titles related to Network Operations Center jobs in Pennsylvania?

For Network Operations Center jobs in Pennsylvania, the most frequently searched job titles are:

What cities in Pennsylvania are hiring for Network Operations Center jobs?

Cities in Pennsylvania with the most Network Operations Center job openings:

Infographic showing various Network Operations Center job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $119,571 per year, or $57.5 per hour.

Network Operations Center Analyst - Associate

Corporate Information Technology

Freeport, PA

Full-time

Posted yesterday

New


Job description

UPMC is looking for a NOC (Network Operations Center) Analyst Associate to join their team.This role will be Fully on-site (WFH technology available for short -term or emergency needs. Will only be accepting candidates within the PA area since this role will be ON-SITE at our Freeport Datacenter.

The shift will be 7PM-7AM

Week 1 Thursday / Friday / Saturday

Week 2Sunday / Thursday / Friday / Saturday

2 week period is 84 hours (4 hours OT)

Description

The NOC Analyst Associate provides first-line operational support in UPMC's 24x7x365 Network Operations Center,monitoringenterprise data and voicenetworksand responding to alerts, outages, and performance issues. Working in a large, multi-vendor environment, the analyst uses enterprise monitoring and diagnostic tools toidentifyimpact, perform initial troubleshooting, document findings, communicate status, and escalate issues to senior NOC staff, engineering teams, carriers, and vendors when needed.

Key Responsibilities

Monitor enterprise data and voice networks using StableNet,

NokiaWaveSuite/NFM-P, Splunk, Palo Alto Panorama, and related tools.

Respond to alarms, outages, and abnormal conditions; assess impact, perform initial troubleshooting, and restore service when possible.

Provide Level 1 support for switches, routers, firewalls, WAN circuits, and related network infrastructure.

Escalate incidents with clear technical findings and coordinate testing and repair with network engineers, telecom carriers, vendors, and internal teams.

Communicatetimely,accurateupdates to technical and non-technical stakeholders while delivering strong customer service.

Create andmaintainincident records, procedures, troubleshooting guides, network diagrams, and data center cabling/fiber documentation.

Support network equipment installations, deployments, testing, and other operational projects as assigned.

Protect confidential information, follow security and incident response standards, andparticipatein ongoing training and mentorship.

Required Qualifications

Foundational understanding of operational support for data networks and enterprise monitoring tools.

Basic experience with or exposure to logging into switches/routers and reviewing configurations.

Familiarity with packet capture and analysis tools such as Wireshark or Riverbed.

Working knowledge of OSI and TCP/IP models.

Understanding of network protocols (TCP/UDP/SNMP/BGP/ISIS/EIGRP/OSPF).

Strong analytical skills, attention to detail, and ability to remain focused under pressure.

Effective collaboration skills and the ability to work with peers, engineers, and business partners.

Familiarity with the operational support of data networks and network management tools through education or practical experience.

Effective in relationships with business partners, professional peers, and other team members.

Familiar with various sniffer products.

Analytical skills and an understanding of Data Center networking.

Understanding of the TCP/IP protocol (TCP and UDP).

Preferred Qualifications

CCNA or equivalent vendor certification.

Prior experience working in a NOC environment.

Practical hands-on experience with enterprise network platforms.

Experience logging into routers/switches.

Licensure / Compliance

Act 34 Clearance required.

UPMC is an Equal Opportunity Employer/Disability/Veteran