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Network Operations Center Jobs in Reading, PA (NOW HIRING)

XPO

Supervisor, Freight Operations

Allentown, PA

... center * Act as a champion of XPO values by demonstrating them and holding your team to the same ... Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector ...

XPO

Supervisor, Freight Operations

Macungie, PA

... center * Act as a champion of XPO values by demonstrating them and holding your team to the same ... Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector ...

Advance Auto Parts

Hub Operations Lead

Reading, PA

Engaging store to facility network to determine part sourcing and logistics solutions, work with ... logistics center of operations Education High school diploma or general education degree (GED ...

Advance Auto Parts

Hub Operations Lead

Reading, PA · On-site

Engaging store to facility network to determine part sourcing and logistics solutions, work with ... logistics center of operations Education High school diploma or general education degree (GED ...

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Showing results 1-20

All JobsNetwork Operations Center JobsNetwork Operations Center Jobs in Reading, PA

Network Operations Center information

See Reading, PA salary details

$48.5K

$114.6K

$155.1K

How much do network operations center jobs pay per year?

As of Aug 30, 2026, the average yearly pay for network operations center in Reading, PA is $114,555.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,300.00 and $154,600.00 per year, depending on experience, location, and employer.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills in networking, troubleshooting, and often certifications like Cisco CCNA. It offers opportunities for advancement in IT and cybersecurity fields, with shifts that can include nights and weekends. Overall, it can be a stable and rewarding career for those interested in network management and technology support.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They troubleshoot issues, ensure network security, and optimize performance using tools like network monitoring software, often working in shifts to provide 24/7 support.

What is the role of a Network Operations Center technician?

A Network Operations Center (NOC) technician monitors and maintains network infrastructure, including servers, routers, and switches, to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, and may use monitoring tools like Nagios or SolarWinds to detect and resolve problems promptly.

What is the role of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What job categories do people searching Network Operations Center jobs in Reading, PA look for?

The top searched job categories for Network Operations Center jobs in Reading, PA are:

What cities near Reading, PA are hiring for Network Operations Center jobs?

Cities near Reading, PA with the most Network Operations Center job openings:

Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Reading, PA as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $114,555 per year, or $55.1 per hour.

Supervisor, Data Center Operations

Tierpoint

Breinigsville, PA • On-site

$158K/yr

Full-time

Posted 2 days ago

New

TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

168th of 226 rated it services

Job description

Overview
As a Data Center Supervisor, you will oversee day-to-day data center operations to ensure reliable, 24/7 performance. This role includes managing staffing, testing and maintaining facility infrastructure, and ensuring consistent service delivery and quality standards. You will be responsible for all hardware assets, including both company-owned and customer-owned equipment, and will drive ongoing operational improvements. The position also involves documenting, tracking, and resolving issues in a timely manner to maintain system stability. Success in this role requires managing multiple projects simultaneously and coordinating effectively with internal teams and external partners in a fast-paced environment.
Responsibilities
Operational Management:
  • Coordinate and supervise data center activities, ensuring optimal performance and uptime.
  • Implement and enforce best practices for infrastructure maintenance, hardware management, and environmental monitoring.
  • Monitor power usage, cooling, and space capacity to ensure efficiency and prevent system failures.
  • Maintain and update documentation related to policies, procedures, and compliance requirements.

Team Leadership & Coordination:
  • Supervise and mentor a team of technicians, providing technical guidance and support.
  • Provides quality internal and external customer service surrounding the Company values.
  • Maintain staffing plan to meet business needs and objectives.
  • Define employee goals and objectives.
  • Deliver employee communications through regularly scheduled group meetings, one on one sessions, and yearly reviews.
  • Assist with new hire interviewing and review support capabilities and establish plans to improve staff performance.
  • Oversee and drive projects to on-time completion.
  • Plan and coordinate maintenance activities.

Monitoring & Equipment Maintenance:
  • Oversee preventative maintenance schedules for electrical, mechanical, and cooling systems.
  • Work with vendors and contractors for equipment installations, upgrades, and repairs.
  • Monitor and respond to alerts related to power, cooling, and IT infrastructure.
  • Conduct routine inspections and preventive maintenance to ensure system reliability.

Incident Management & Troubleshooting:
  • Respond to and resolve technical issues, system failures, or emergency situations efficiently.
  • Coordinate with all Tierpoint teams to address system failures and service interruptions.
  • Document root cause analysis and follow-up actions for recurring issues.
  • Diagnose and resolve hardware, connectivity, and environmental issues.

Security & Compliance:
  • Adhere to data center security policies, standard operating procedures, access controls, and compliance requirements.
  • Maintain accurate records of equipment changes, incidents, and maintenance activities.
  • Maintain compliance with industry standards such as, PCI, ISO 27001, SOC 2, and other regulatory requirements.
  • Work with compliance teams to prepare for audits and implement necessary corrective actions.
  • Other duties as assigned.

Qualifications
General:
  • A minimum of 3 - 5 years progressive experience in a technology-based customer support in a mission critical operations environment.
  • Previous leadership or mentoring experience.
  • A solid understanding of the data center industry.
  • Ability to coordinate projects and programs to ensure that all elements meet the Tierpoint quality standards.
  • Ability to lead and direct the work of others while exercising independent judgment.
  • Proficiency with common business applications (Word, Outlook, Excel, Visio, etc.).
  • Excellent verbal, written, and interpersonal skills
  • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines

Facilities:
  • Proactively assess data center facility requirements and capacity planning.
  • Coordinate and oversee regular testing and preventive maintenance of critical facilities infrastructure.
  • Solid understanding of critical facilities infrastructure (mechanical, electrical, fire suppression, security, etc.).
  • Understanding of building management systems and controls.
  • Understanding of data center best practices (hot-aisle / cold-aisle cabinet placement, service space requirements, power distribution, network cabling, etc.).

Technical:
  • Ability to create documentation and procedures.
  • Ability to identify and resolve issues effectively.
  • Ability to provide basic troubleshooting for different technical and facility issues.
  • Solid understanding IT security, networking, and IT systems.

Preferred Experience
  • Applicable IT or mission critical certifications.
  • Prior experience in the mission critical industry.

Working Conditions
  • Data Center Operations environment
  • Physical Requirements:
    • Ability to work in controlled environments and handle physical tasks such as lifting hardware or navigating confined spaces.

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $55,500.00 - $90,535.45
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