Network Operations Center Jobs in Alberta (NOW HIRING)

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.
Your work matters. As part of our Audit & Assurance practice, you’ll deliver high quality work that supports trust, transparency, and confidence across both public and private organizations. We foster an environment of high challenge, where curiosity and critical thinking are encouraged. Through high support, including progressive learning, strong coaching, inclusive teamwork, and a shared commitment to integrity, we perform at our best – measuring what matters, recognizing impact, and continuously evolving to deliver excellence. This creates a culture where the best work happens when high challenge and high support work together. That balance is how our values show up—in how we work, how we lead, and what we deliver.
Canadian Resource Centre (CRC) is KPMG's offshore delivery model that supports Canadian engagement teams by providing audit, assurance, data analytics, and other engagement-related services. CRC professionals work alongside onshore teams to enhance efficiency, support quality delivery, and help engagement teams focus on higher-value client activities.
The CRC Senior Manager will be assisting the audit business units and the CRC Champions network with monthly reporting and budget modelling so that they are able to manage their CRC objectives and related KPIs. Therefore, a primary role of the CRC Senior Manager is to provide direct support and guidance to both offshore and onshore teams so that Canadian audit engagement teams can effectively leverage the CRC on their audits and assurance engagements.

Operations

• Overseeing day-to-day operations, including attending daily or weekly calls with members of the offshore management team, oversight of the various CRC functional mailboxes, and responding to feedback received from onshore audit engagement teams.
• Provide direct support to audit engagement teams so they can effectively leverage the Audit CRC on their engagements.
• Assist in overseeing the Quality (QMCI) team at the CRC in India by identifying areas for quality improvement and overseeing the implementation of solutions to ensure the highest audit quality and deliverables.
• Prepare training materials, how-to, monthly/quarterly newsletters, and other guidance documents for the internal CRC portal.
• Assist with CRC resource management from an onshore perspective, including coordinating and collaborating with the National audit resource management team, lead Retain coordinators in the geographies and local offices.
• Leverage firm processes and programs to ensure active support of the business.

Reporting

• Provide support to geographic business units to achieve geographic and local office CRC objectives.
• Prepare monthly reporting packages for senior audit leadership and business unit leaders, including financial results and strategic commentary on hours results and trends.
• Prepare ad hoc CRC presentations and PowerPoint decks for various stakeholders in the firm as requested by the National CRC leader.

Other

• Expected to be a performance manager to more junior team members.
• Willingness to travel internationally and ability to obtain requisite business traveler visa / work permits for India.
• The successful candidate may be required to create, interpret and/or apply policies, practices, laws and and/or regulations during the regular course of their employment.
• The successful candidate recognizes and agrees to start their day earlier or work later than the normal office hours to allow for sufficient overlap with the offshore management team. This is a critical success factor in ensuring smooth operational oversight.

At times, business needs arise, and employees are required and agree to work beyond their normal workday or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.

• Canadian CPA designation or international equivalent.
• 8+ years of experience working with a public practice accounting firm, with at least 5 years in a management role.
• Senior manager or equivalent, having at least 2 years of experience with KPMG Canada or Big 4 or any professional services organizations.
• Minimum 5 years auditing and/or team management experience.
• Proficiency and knowledgeable with analytics and visualization tools such as Power BI, Power Query, Python, R, Alteryx, Microsoft PowerApps/Power Automate.
• Proficiency and knowledge of ServiceNow is an asset.
• Resourcefulness and creative problem-solving skills – you are a proactive person and always come up with new ideas and ways of working forward.
• Strong technical audit skills and varied audit experience.
• Proven time management and organizational skills 
• PCAOB accreditation is an asset.
• Superior written, and verbal communication skills in English is required.
• Experience facilitating any of the Audit Foundations courses offered by KBS (or in a similar role) is an asset.
• Strong organizational and time management skills, with the ability to handle varying priorities.
• Thrives in a fast-paced, challenging team-based environment.
• Values innovative thinking and looks for ways to improve processes.
• Demonstrated mentoring and performance management skills.
• Excels at working independently and having ownership of tasks and areas of responsibility.
• Innovative mindset and the ability to assess current processes and suggest improvements.
• Comfortable working in both virtual and in-person environments.
• Advanced skills with MS Office and Adobe Products, such as Excel, PowerPoint, MS Forms, MS Teams, Outlook, etc.

This position requires written and oral fluency in English. The successful candidate may be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate may be required to create, interpret and/or apply policies, practices, laws and and/or regulations during the regular course of their employment.

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $119,000 to $169,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

KPMG BC Region Pay Range Information

The expected base salary range for this position is $110,500 to $165,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

For more information about KPMG in Canada’s Benefits and well-being, click here.

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

• Canadian CPA designation or international equivalent.
• 8+ years of experience working with a public practice accounting firm, with at least 5 years in a management role.
• Senior manager or equivalent, having at least 2 years of experience with KPMG Canada or Big 4 or any professional services organizations.
• Minimum 5 years auditing and/or team management experience.
• Proficiency and knowledgeable with analytics and visualization tools such as Power BI, Power Query, Python, R, Alteryx, Microsoft PowerApps/Power Automate.
• Proficiency and knowledge of ServiceNow is an asset.
• Resourcefulness and creative problem-solving skills – you are a proactive person and always come up with new ideas and ways of working forward.
• Strong technical audit skills and varied audit experience.
• Proven time management and organizational skills 
• PCAOB accreditation is an asset.
• Superior written, and verbal communication skills in English is required.
• Experience facilitating any of the Audit Foundations courses offered by KBS (or in a similar role) is an asset.
• Strong organizational and time management skills, with the ability to handle varying priorities.
• Thrives in a fast-paced, challenging team-based environment.
• Values innovative thinking and looks for ways to improve processes.
• Demonstrated mentoring and performance management skills.
• Excels at working independently and having ownership of tasks and areas of responsibility.
• Innovative mindset and the ability to assess current processes and suggest improvements.
• Comfortable working in both virtual and in-person environments.
• Advanced skills with MS Office and Adobe Products, such as Excel, PowerPoint, MS Forms, MS Teams, Outlook, etc.

This position requires written and oral fluency in English. The successful candidate may be required to support or collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate may be required to create, interpret and/or apply policies, practices, laws and and/or regulations during the regular course of their employment.

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $119,000 to $169,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

KPMG BC Region Pay Range Information

The expected base salary range for this position is $110,500 to $165,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

For more information about KPMG in Canada’s Benefits and well-being, click here.