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Network Operations Center Jobs in Alberta (NOW HIRING)

VC3

IT Onboarding Analyst

Calgary, AB · On-site

Prepare User Change Request and Workstation Set-up guides for new clients entering support. * Assist the Network Operations Centre with completing tasks related to beginning support for a client ...

Integrity360

L3 SOC Analyst - Calgary

Calgary, AB · On-site

Strong hands-on experience in Security Operations Centre or MDR environments. * Deep operational knowledge of SIEM, EDR, Network Intrusion Detection Systems, SOAR, DLP and related security monitoring ...

EPCOR

Analyst, Security and Network

Edmonton, AB · On-site

CA$56.15/hr

Designing, administering, and supporting data center infrastructure, including firewalls, SDN ... Performing operational, technical, and compliance activities in support of EPCOR's NERC/ARS CIP ...

EPCOR

Analyst, Security and Network

Edmonton, AB · On-site

CA$56.15/hr

Designing, administering, and supporting data center infrastructure, including firewalls, SDN ... Performing operational, technical, and compliance activities in support of EPCOR's NERC/ARS CIP ...

EPCOR

Analyst, Security and Network

Edmonton, AB · On-site

Designing, administering, and supporting data center infrastructure, including firewalls, SDN ... Performing operational, technical, and compliance activities in support of EPCOR's NERC/ARS CIP ...

Long View Systems

Senior Network Consultant

Edmonton, AB · On-site

CA$80K - CA$105K/yr

Participate in operational escalations to diagnose, troubleshoot, and resolve hardware, software ... Data Center technologies such as VPC, VDC, FcoE, FC, virtual switching * Cisco IOS and NXOS * Cisco ...

Amazon

Data Center Cluster Manager

Airdrie, AB · On-site

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineering ... and network engineers, supply chain specialists, security experts, operations managers, and other ...

Volvo Group

Service Network Support Manager

Calgary, AB · Hybrid

CA$100K - CA$130K/yr

... service center network in the US and Canada. Partnering closely with the Sr. Director Service ... Conduct in-depth quantitative and qualitative analysis of service and parts operations-tracking ...

eStruxture

Operations Field Engineer

Calgary, AB · Remote

What you bring Experience * 5-10+ years in critical infrastructure, data center operations, or large-scale network engineering. * Proven track record of managing Tier 3/4 escalations and writing ...

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Network Operations Center information

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills in networking, troubleshooting, and often certifications like Cisco CCNA. It offers opportunities for advancement in IT and cybersecurity fields, with shifts that can include nights and weekends. Overall, it can be a stable and rewarding career for those interested in network management and technology support.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They troubleshoot issues, ensure network security, and optimize performance using tools like network monitoring software, often working in shifts to provide 24/7 support.

What is the role of a Network Operations Center technician?

A Network Operations Center (NOC) technician monitors and maintains network infrastructure, including servers, routers, and switches, to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, and may use monitoring tools like Nagios or SolarWinds to detect and resolve problems promptly.

What is the role of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What are the most commonly searched types of Network Operations Center jobs in Alberta?

The most popular types of Network Operations Center jobs in Alberta are:

What are popular job titles related to Network Operations Center jobs in Alberta?

For Network Operations Center jobs in Alberta, the most frequently searched job titles are:

Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Alberta as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Manager, Mechanical Performance Centre

Edmonton, AB • On-site

Canadian National Railway Company
Rail Transportation • 10K+ employees
Learn more about Canadian National Railway Companyexternal

Full-time

Posted 13 days ago

Key responsibilities

  • Oversee and execute the production control system and daily production plan to ensure locomotive and car availability and reduce dwell times.

  • Manage the Mechanical Remote Health Service Advisor and Rail Traffic Control Mechanics desks, ensuring safe movement of railcars and alignment of safety, efficiency, and technology strategies.

  • Lead team activities to improve locomotive availability and reliability, and ensure adherence to maintenance programs and key performance indicators.

Canadian National Railway rating

7.5

Company rating: 7.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

137th of 365 rated logistics

Job description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary

The Manager, Mechanical Performance Centre is responsible for leading a group of Mechanical Remote Health Service Advisor and Rail Traffic Control (RTC) Mechanics desks that are under the Mechanical function. The role oversees a fleet of locomotives and cars which include online monitoring, exception management and any resulting maintenance events, furthermore, maintains production schedules and consistently follows up with Shop Leaders to ensure successful execution of the production plan. The role is also accountable for the safe movement of the railcars across the CN network including the alignment of a detection strategy that consolidates safety, efficiency, and technology.

Main ResponsibilitiesMechanical Excellence

       Use and execute production control system

       Execute production plan to reduce dwell and increase availability

       Execute the daily production plan to ensure plan objectives reduce dwell

       Follow standardized guidelines and policies on maintenance, car related exceptions with detectors, proactive and robust platforms and identify defect modes on all rolling assets on the network

       Meet priorities on Key Performance Indicators (KPIs) with the stakeholders on safety, assets dwells, and reliability

Tactical Operation

       Execute desk directives including linking maintenance planning, motive power distribution plan, transportation needs in the yard and mainline, shop production and network operations

       Drive mechanical requirements when dealing with the director-level decision-making in Network Operations Center (NOC) in regard to train service prioritization (bulk and intermodal), exceptions (weather related, and derailments)

       Execute the overall progress of CN's maintenance programs on the car and locomotive front and ensure the plan is being followed

       Run and document exception plans

       Execute fleet-based programs outlined by the planning and reliability team

       Rebalance and prioritize workload to meet program targets such as Positive Train Control (PTC), Winterization, Summarization, Wheel production, and other locomotive and car-specific programs

Team Development

       Run an effective team that is engaged in the day-to-day exercise of driving efficiencies and utilization of mechanical resources thereby improving locomotive availability and reliability

       Execute mechanical vision on key requirements to train and build the team

Working Conditions

The role has standard working conditions in an office environment with a rotating work week. The role requires being available on-call 24/7 to respond to critical incidences. The role requires occasional travel (15%) within Canada and the United States (U.S.).

RequirementsExperience

Railway Environment 

       Minimum 5 years of railway environment experience

o   Experience working in a transportation control centre environment*

o   Experience in logistics*

Education/Certification/Designation

       High School Diploma or General Educational Development (GED)

       Valid Driver's Licence

       Bachelor's Degree in Logistics, Supply Chain, or Business Administration*

*Any experience for these above would be considered as an asset

Competencies

       Demonstrates agility and drives change

       Knows the business and stays current on industry needs

       Delegates and empowers others to create accountability

       Collaborates with others and shares information

       Sets direction and inspires others

       Communicates with impact

       Identifies needs and finds solutions to create value for all stakeholders

Technical Skills/Knowledge

       Knowledge of railroad and mechanical operations

       Strong awareness on Systems, Applications and Products (SAP), Real-Time Business Intelligence (RTBI), car repair billing and Software Requirements Specification (SRS)

       Knowledge of call management systems

       Knowledge of regulatory requirements with regards to Locomotive and Car Maintenance

       Knowledge of Microsoft Office (Project and Tableau)

This position is posted as a grade 7.

What Canadian National Railway employees say

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