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Network Operations Center Noc Jobs (NOW HIRING)

HCLTech

Network Operations Manager

Dallas, TX

$84K - $113K/yr

Oversee 24x7 Network Operations Center (NOC) operations, including monitoring, alerting, incident response, and event management. * Ensure proactive monitoring of network devices, interfaces, and ...

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Network Operations Center Noc information

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$50.5K

$119.3K

$161.5K

How much do network operations center noc jobs pay per year?

As of Jun 11, 2026, the average yearly pay for network operations center noc in the United States is $119,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $161,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Technician, and why are they important?

To thrive as a Network Operations Center (NOC) Technician, you need strong knowledge of networking fundamentals, troubleshooting skills, and typically an associate’s or bachelor’s degree in information technology or a related field. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is highly valued. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills in this role. These skills ensure rapid issue detection, minimize network downtime, and support seamless operations for organizational IT infrastructure.

What is the difference between Network Operations Center Noc vs Network Technician?

AspectNetwork Operations Center NocNetwork Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 monitoring center, shift workOn-site or field, troubleshooting
Employer & IndustryTelecom, ISPs, data centersIT services, networking companies

While both roles involve networking skills and certifications, Network Operations Center Noc professionals focus on monitoring and maintaining network infrastructure in a centralized environment, often working in shifts. Network Technicians typically perform hands-on troubleshooting and repairs, often on-site or in the field. The Noc role emphasizes continuous monitoring, whereas Technicians focus on resolving specific issues.

What is a Network Operations Center (NOC)?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain client networks and telecommunications infrastructure. NOCs are responsible for ensuring network availability, performance, and security by proactively identifying and resolving issues before they affect end-users. Staff in a NOC handle tasks such as network monitoring, troubleshooting, software updates, and responding to incidents or outages. Their goal is to ensure continuous and reliable network operations for organizations.

What are some typical challenges faced by Network Operations Center (NOC) engineers, and how are they addressed on the job?

NOC engineers frequently face challenges such as responding to unexpected network outages, managing high volumes of alerts, and ensuring rapid troubleshooting to minimize downtime. These challenges are typically addressed through well-defined incident response protocols, ongoing training, and collaboration with other IT teams. Many NOCs use advanced monitoring tools and automation to streamline issue detection and resolution, and engineers often work in shifts to provide 24/7 coverage, ensuring the network remains operational around the clock.
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What cities are hiring for Network Operations Center Noc jobs? Cities with the most Network Operations Center Noc job openings:
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Network Operations Center Noc jobs near you
Infographic showing various Network Operations Center Noc job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $119,285 per year, or $57.3 per hour.
Network Operations Center (NOC) Technician I

Network Operations Center (NOC) Technician I

Infobahn SoftWorld Inc

Allen, TX • On-site

Contractor

Posted 27 days ago

Job description

Hybrid Position - working 2 days onsite per week.

Job Title: NOC (Network Operations Center) Technician

Location: 415 E. Exchange Parkway - Allen, TX – 75002

Duration: Less than 3 months (With the possibility to extend to hire)

Schedule : Wednesday–Saturday, 2:00 PM – 12:30 AM (Central Time)

Interview Process: 1–2 virtual rounds (technical + behavioral)

(NextGen Operations Technician – Swing Shift)

Key Responsibilities

  • NextGen Operations Technicians execute high‑availability incident response for remote‑hosted and Cloud‑enabled customer operations.
  • ServiceNow Incident Management, Change Management, and Problem Management
  • Remote network surveillance and event response
  • Triage and resolution of service‑impacting incidents within SLA’s
  • Participation in complex troubleshooting with next‑tier SME’s
  • Customer‑facing technical support delivered via telephone, email, and web portal
  • Stakeholder communication during service‑impacting events
  • Vendor ticket management

Basic Requirements

Minimum of a High School Diploma

Must be able to work a 10‑hour shift

Must‑Have Qualifications
Working knowledge of IP networking and interoperability standards
1+ years of experience troubleshooting IP network connectivity
1+ years of experience troubleshooting service and hardware errors generated by routers, switches, terminal devices, servers, and endpoints
Working knowledge of networking protocols, such as VPN, BGP, MPLS, or SIP
Demonstrated ability to navigate and interpret network drawings (i.e., Vizio drawings)

Preferred Skills

Network Operations or Telecommunications industry experience

Cisco CCST or CCNA certification (plus)

ITIL Certification

AWS Cloud surveillance

Team Structure & Environment:
The Network and Security Operations (NSOC) team handles 24/7 incident response for 9‑1‑1 emergency call handling solutions deployed within the public safety sector. Typical solutions under support include NextGen 9‑1‑1 call routing installations for Public Safety Answering Points (PSAP’s), network Out of Band Management Solutions (modems), and networking devices (switches, routers and firewalls).

Industry Experience: Preferred to have NOC or Telecommunications experience

Infobahn Softworld logo

About Infobahn Softworld

Sourced by ZipRecruiter

Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

1996

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