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Network Operations Center Manager Jobs in Phoenix, AZ

The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services ... and manage volume flow through the middle-mile network. The NASC Network Operations Control is ...

Under direct supervision, the Network Operations Analyst I sets up, configures, monitors, and ... Perform tracking and management of network events to resolution. * Install, configure, support and ...

Under direct supervision, the Network Operations Analyst I sets up, configures, monitors, and ... Perform tracking and management of network events to resolution. * Install, configure, support and ...

The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services ... and manage volume flow through the middle-mile network. The NASC Network Operations Control is ...

The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services ... and manage volume flow through the middle-mile network. The NASC Network Operations Control is ...

Network Operations Engineer

Phoenix, AZ · On-site

$110K - $120K/yr

We are seeking a Network Operations Engineer II to support and maintain highly available, secure ... or Data Center environments * 4+ years of experience managing Palo Alto Firewalls * Experience ...

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Network Operations Center Manager information

See Phoenix, AZ salary details

$21.8K

$101K

$145.5K

How much do network operations center manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for network operations center manager in Phoenix, AZ is $100,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $113,200.00 per year, depending on experience, location, and employer.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) Manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) Manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center Manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.
What are the most commonly searched types of Network Operations Center jobs in Phoenix, AZ? The most popular types of Network Operations Center jobs in Phoenix, AZ are:
What are popular job titles related to Network Operations Center Manager jobs in Phoenix, AZ? For Network Operations Center Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Manager jobs in Phoenix, AZ look for? The top searched job categories for Network Operations Center Manager jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Network Operations Center Manager jobs? Cities near Phoenix, AZ with the most Network Operations Center Manager job openings:
Infographic showing various Network Operations Center Manager job openings in Phoenix, AZ as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $100,953 per year, or $48.5 per hour.
Analyst, Network Operations Center

Analyst, Network Operations Center

Guitar Center

Phoenix, AZ

$22 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Guitar Center rating

5.9

Company rating: 5.9 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

395th of 728 rated retailers


Job description

Important: This role is based onsite at our downtown Phoenix network operations center office on a full-time basis. You must be willing and able to work a 12-hour shift from 5:30 PM to 5:30 AM, including weekends and holidays.

About the Role:

We are seeking a highly skilled Network Operations Center Analyst to join our team. The Network Operations Center Analyst will play a crucial role in monitoring, analyzing, and maintaining the performance and efficiency of our operational systems. This individual will work closely with various departments to ensure seamless operations, identify potential issues, and implement solutions to optimize performance.

What You'll Do:

  • Monitor operational systems, networks, and applications to ensure optimal availability, performance, and security
  • Respond promptly to alerts, incidents, and service requests, following established procedures and protocols
  • Assess, contain, and escalate environmental emergencies involving fire suppression, power systems, AC units, and UPS battery backups
  • Collaborate with cross-functional teams to troubleshoot and resolve technical issues affecting operations
  • Document incidents, actions taken, and resolutions to maintain accurate records for analysis and future reference
  • Contribute to the development and implementation of proactive measures to prevent system failures and enhance reliability
  • Receive, stage, and assist in the installation of network, compute, and storage equipment
  • Stay current with industry trends, best practices, and emerging technologies related to operational management
  • Analyze operational data and metrics to identify trends, patterns, and potential risks to efficiency

What You'll Need:

  • Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve technical issues
  • Excellent communication skills and the ability to collaborate effectively with diverse teams
  • Experience with ITSM and monitoring platforms such as ServiceNow, Datadog, or SolarWinds
  • Familiarity with the ITIL framework and hands-on experience with incident management processes
  • Relevant certifications such as CompTIA A+, Security+, or ITIL Foundation, are a plus

Disclaimer:While this job description outlines primary responsibilities, it is not a comprehensive list of all tasks. Duties may change or new responsibilities may be assigned as business needs evolve.

Compensation:

  • Pay range:$22/hour - $26/hour, dependent on experience and background.This role isnot eligiblefor the Guitar Center Company bonus program.Actual pay may vary based on education, experience, and other factors.Pay ranges are listed in compliance with state-specific laws and may differ by location

Why Join Guitar Center Company?

For our employees who are musicians we offer the unique opportunity of gig leave, take time off to share your music with the world, and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Inclusive workplace: We are an Equal Opportunity Employer committed to diversity and fair hiring practices. If you need accommodation to apply due to disability, please email recruiting@guitarcenter.com.


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About Guitar Center

Sourced by ZipRecruiter

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westlake Village, CA, US

Year founded

1964