ZipRecruiter

Log In

1

Network Operations Center Manager Jobs in Bothell, WA

Seatown

Call Center Manager

Mukilteo, WA

This role drives revenue growth, operational excellence, and customer satisfaction while developing ... Optimize CRM and call center technology, including ServiceTitan * Partner with Field Operations ...

Oracle

Network Developer 4

Seattle, WA · On-site

Lead network lifecycle management initiatives by defining technical objectives, delivery plans, and ... operational support. * Design, implement, and support network solutions across data center ...

OrangeTwist

Center Manager (Full-time)

Woodinville, WA · On-site

As a Center Manager, you will be responsible for overseeing the day-to-day operations at OrangeTwist Center(s). You will lead a team of employees, ensure excellent customer service, drive sales and ...

Oracle

Principal Network Engineer

Seattle, WA · On-site

Lead network lifecycle management initiatives by defining technical objectives, delivery plans, and ... operational support. * Design, implement, and support network solutions across data center ...

Seatown

Call Center Manager

Mukilteo, WA · On-site

$95K - $110K/yr

Lead daily operations across customer service, dispatch, and install coordination teams * Drive ... Optimize CRM and call center technology, including ServiceTitan * Partner with Field Operations ...

Seatown

Call Center Manager

Lynnwood, WA

$95K - $110K/yr

Lead daily operations across customer service, dispatch, and install coordination teams * Drive ... Optimize CRM and call center technology, including ServiceTitan * Partner with Field Operations ...

Seatown

Call Center Manager

Mukilteo, WA

$95K - $110K/yr

Lead daily operations across customer service, dispatch, and install coordination teams * Drive ... Optimize CRM and call center technology, including ServiceTitan * Partner with Field Operations ...

Seatown

Call Center Manager

Mukilteo, WA · On-site

$95K - $110K/yr

Lead daily operations across customer service, dispatch, and install coordination teams * Drive ... Optimize CRM and call center technology, including ServiceTitan * Partner with Field Operations ...

Seatown

Call Center Manager

Everett, WA · On-site

$95K - $110K/yr

Lead daily operations across customer service, dispatch, and install coordination teams * Drive ... Optimize CRM and call center technology, including ServiceTitan * Partner with Field Operations ...

Gene Johnson

Call Center Manager

Woodinville, WA · On-site

$85K - $115K/yr

This role will oversee the daily operations of our Customer Service Representatives and Dispatch ... Manage daily call center operations, scheduling, staffing, and workflow. * Monitor key performance ...

previous page

Showing results 41-60

All JobsNetwork Operations Center JobsNetwork Operations Center Manager JobsNetwork Operations Center Manager Jobs in Bothell, WA

Network Operations Center Manager information

See Bothell, WA salary details

$24.6K

$113.7K

$163.8K

How much do network operations center manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for network operations center manager in Bothell, WA is $113,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $127,400.00 per year, depending on experience, location, and employer.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.

What are popular job titles related to Network Operations Center Manager jobs in Bothell, WA?

For Network Operations Center Manager jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Network Operations Center Manager jobs in Bothell, WA look for?

The top searched job categories for Network Operations Center Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Network Operations Center Manager jobs?

Cities near Bothell, WA with the most Network Operations Center Manager job openings:

Network Operations Center Manager jobs near you
Infographic showing various Network Operations Center Manager job openings in Bothell, WA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $113,660 per year, or $54.6 per hour.

Call Center Manager

Seatown

Mukilteo, WA

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Job description

Overview

The Call Center Manager leads customer service, dispatch, inside sales, and scheduling operations within a high-volume, trade-based call center. This role drives revenue growth, operational excellence, and customer satisfaction while developing strong leaders and partnering with executive leadership to support company-wide goals.

Key Responsibilities

  • Lead daily operations across customer service, dispatch, and install coordination teams

  • Drive booking rates, conversion performance, and customer experience metrics

  • Develop and execute operational strategies aligned with growth and revenue targets

  • Coach and develop supervisors and team leads; manage teams of 15-20+ employees

  • Oversee workforce planning, reporting, and performance management

  • Optimize CRM and call center technology, including ServiceTitan

  • Partner with Field Operations, Sales, Marketing, and HR to ensure seamless service delivery

  • Serve as escalation point for high-impact customer issues

Qualifications

  • Experience managing a $20M+ call center operation

  • Background in dispatch, customer service, and install coordination in the trades

  • Experience in at least two of the following: HVAC, electrical, plumbing, sewer
    (or large single-trade call center experience)

  • Proven leadership of 15-20+ person teams

  • Strong reporting and performance management skills

  • Experience with ServiceTitan and Microsoft Office

Expectations

  • In-office role, Monday-Friday (minimum 8 hours/day)

  • Hands-on, reliable leader available during team working hours

Benefits

  • Medical, dental, vision

  • 401(k) with company match

  • Supportive Team Environment

#SEAP

Apply