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Network Operation Center information

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$50.5K

$119.3K

$161.5K

How much do network operation center jobs pay per year?

As of Jun 20, 2026, the average yearly pay for network operation center in the United States is $119,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $161,000.00 per year, depending on experience, location, and employer.

What is the difference between Network Operation Center vs Network Support Specialist?

AspectNetwork Operation CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 monitoring centers, shift workOffice or remote, troubleshooting networks
Employer & IndustryTelecom, ISPs, large enterprisesIT service providers, corporate IT teams
Primary FocusMonitoring, incident response, network performanceDiagnosing, resolving network issues

Network Operation Centers and Network Support Specialists both work with network systems, often requiring similar certifications. However, NOCs focus on continuous monitoring and incident management in a centralized environment, while Network Support Specialists handle troubleshooting and resolving network problems directly. Both roles are essential in maintaining network reliability but differ in scope and daily responsibilities.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They ensure network performance, troubleshoot issues, and implement security measures to prevent outages, often using tools like network monitoring software and requiring technical certifications. NOCs typically operate 24/7 to ensure continuous network availability.

Is NOC a good career?

A Network Operation Center (NOC) career involves monitoring and managing network infrastructure, requiring technical skills and knowledge of networking tools. It offers opportunities for growth, certifications like Cisco or CompTIA, and typically involves shift work in a fast-paced environment. Whether it is a good career depends on individual interest in IT and network management.

What are the key skills and qualifications needed to thrive as a Network Operation Center (NOC) Technician, and why are they important?

To excel as a Network Operation Center (NOC) Technician, you need foundational knowledge in networking, troubleshooting, and systems monitoring, often supported by a degree in IT or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or PRTG, and certifications like CompTIA Network+ or Cisco CCNA, are commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help NOC Technicians efficiently identify, escalate, and resolve network issues. These skills and qualifications are crucial for maintaining network uptime, ensuring rapid incident response, and supporting organizational connectivity.

Is NOC an entry level job?

A Network Operation Center (NOC) technician is often an entry-level position that involves monitoring and maintaining network infrastructure. While some roles may require basic networking knowledge or certifications like CompTIA Network+, more advanced positions may need additional experience or specialized skills.

What is a Network Operation Center (NOC)?

A Network Operation Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company’s network infrastructure. The NOC is responsible for ensuring network uptime, performance, and security by detecting and resolving issues before they impact users. Staff in a NOC handle tasks such as network monitoring, troubleshooting, software updates, and responding to incidents. This helps organizations maintain continuous network operations and prevent costly downtime.

What are some common challenges faced by professionals working in a Network Operations Center (NOC)?

Professionals in a Network Operations Center often encounter challenges such as troubleshooting complex network issues under tight time constraints and managing high volumes of alerts or incidents, especially during outages or peak periods. The role also requires maintaining focus during overnight or rotating shifts, as NOCs typically provide 24/7 coverage. Additionally, effective communication and coordination with other IT teams and vendors are crucial for resolving issues quickly and minimizing downtime. Adapting to rapidly evolving technologies and staying updated on the latest network security practices are also important aspects of the job.

What jobs pay $10,000 a month without a degree?

In a Network Operation Center role, high-paying positions such as network engineers, cybersecurity specialists, or senior system administrators can reach or exceed $10,000 per month with extensive experience and certifications like Cisco or CompTIA. These roles often require technical skills, problem-solving abilities, and knowledge of network infrastructure but may not always require a traditional degree.
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Network Operation Center jobs near you
Network Operations Center Engineer

Network Operations Center Engineer

Logicworks

New York, NY • On-site

Full-time

Posted 7 days ago

Job description

Logicworks, a fast-growing cloud computing and managed hosting firm located in New York, NY, is seeking a Network Operations Center Engineer to join our team. The NOC Engineer is the primary interface with the customer for all technical issues and is responsible for monitoring Logicworks infrastructure, monitoring customer devices, troubleshooting problems and communicating technical issues to the customer and technical teams as per our standard operations procedures (SOP).
Primary responsibilities include:
  • Monitoring all Logicworks and customer systems for connectivity and running services
  • Handling calls in the Network Operations Center queue and monitoring our support email inbox
  • Providing 1st & 2nd level support to resolve problems on internal and customer systems and escalating problems to Level 3 engineers as per the SOP
  • Supporting network related services (DNS, shared e-mail, shared Microsoft Exchange) and value-added services for servers (firewall configuration, load balancer configuration, Cloud related services, anti-virus services, etc.)
  • Working with the Level 3 engineers to perform customer and internal installations including system O/S , network setup and application installation & configuration
  • Developing and maintaining support documentation including support guides, knowledgebase articles and procedures
  • Configuration of services on clients' dedicated servers (Apache or IIS configuration, Sendmail and other mail related configuration, installation of perl modules, etc.)
  • General troubleshooting of issues with T1 lines, opening tickets for problem circuits with vendors
  • Interfacing between customers/engineers, vendors/providers mostly done via ticketing system
  • Other tasks and extended projects as assigned. All engineers are involved in one or more projects to build, maintain, upgrade, or extend services we are offering. NOC engineers are more likely to have a secondary role supporting senior engineers, and engineers who are in during the day will have a lead role in projects
Required Skills:
  • Experience in a multi-platform server and networking environment
  • Linux/Unix and Windows Server Administration
  • Excellent written/verbal communication skills
  • Ability to learn and apply new skills rapidly
  • Strong analytical and troubleshooting skills
  • Confidence in your own abilities and a willingness to make decisions and escalate when necessary
  • An interest in emerging technologies
  • Must be available for rotating shifts to ensure 24x7x365 service for customers
Candidate Requirements:
  • Associate's degree in a related field, or equivalent work experience
  • Minimum of 1-3 years of related technical support experience
  • Ability to work evenings and weekends as required - Must be a flexible person
  • Requires knowledge and experience in a full range of technology platforms and data network systems
  • Excellent customer service and strong communication skills are a must
  • Certifications are an asset - CCNA/CCNP, MCP/MCSA/MCSE, LCP/RHCE etc
  • Training and/or experience with any of the following: Windows Server, IIS/SQL, MySQL, Linux, Cisco IOS, AWS are strong assets

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