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Network Operation Center Jobs (NOW HIRING)

GDH

Network Operations Center Technician

Silver Spring, MD · On-site

$30 - $35/hr

Role Summary This position involves providing 24/7 network operations support as part of a dedicated Network Operations Center team. It requires monitoring a complex enterprise environment comprising ...

Google

Data Center Technician, Operations

Reno, NV · On-site

Experience working within a data center or network operation center environment. * Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a dynamic work ...

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Network Operation Center information

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$50.5K

$119.3K

$161.5K

How much do network operation center jobs pay per year?

As of Aug 19, 2026, the average yearly pay for network operation center in the United States is $119,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $161,000.00 per year, depending on experience, location, and employer.

What is a Network Operation Center (NOC)?

A Network Operation Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company’s network infrastructure. The NOC is responsible for ensuring network uptime, performance, and security by detecting and resolving issues before they impact users. Staff in a NOC handle tasks such as network monitoring, troubleshooting, software updates, and responding to incidents. This helps organizations maintain continuous network operations and prevent costly downtime.

What are some common challenges faced by professionals working in a Network Operation Center (NOC)?

Professionals in a Network Operations Center often encounter challenges such as troubleshooting complex network issues under tight time constraints and managing high volumes of alerts or incidents, especially during outages or peak periods. The role also requires maintaining focus during overnight or rotating shifts, as NOCs typically provide 24/7 coverage. Additionally, effective communication and coordination with other IT teams and vendors are crucial for resolving issues quickly and minimizing downtime. Adapting to rapidly evolving technologies and staying updated on the latest network security practices are also important aspects of the job.

What are the key skills and qualifications needed to thrive as a Network Operation Center (NOC) technician, and why are they important?

To excel as a Network Operation Center (NOC) Technician, you need foundational knowledge in networking, troubleshooting, and systems monitoring, often supported by a degree in IT or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or PRTG, and certifications like CompTIA Network+ or Cisco CCNA, are commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help NOC Technicians efficiently identify, escalate, and resolve network issues. These skills and qualifications are crucial for maintaining network uptime, ensuring rapid incident response, and supporting organizational connectivity.

What is the difference between Network Operation Center vs Network Support Specialist?

AspectNetwork Operation CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 monitoring centers, shift workOffice or remote, troubleshooting networks
Employer & IndustryTelecom, ISPs, large enterprisesIT service providers, corporate IT teams
Primary FocusMonitoring, incident response, network performanceDiagnosing, resolving network issues

Network Operation Centers and Network Support Specialists both work with network systems, often requiring similar certifications. However, NOCs focus on continuous monitoring and incident management in a centralized environment, while Network Support Specialists handle troubleshooting and resolving network problems directly. Both roles are essential in maintaining network reliability but differ in scope and daily responsibilities.

Is a network operation center a good career?

A career in a network operation center (NOC) involves monitoring and managing network infrastructure, requiring technical skills in networking, troubleshooting, and often certifications like Cisco or CompTIA. It offers opportunities for advancement in IT and cybersecurity fields, with shifts that can include nights and weekends. Overall, it can be a stable and rewarding career for those interested in network management and technology.

What does a network operation center do?

A Network Operation Center (NOC) is a facility where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They troubleshoot issues, ensure network security, and optimize performance using tools like network monitoring software, often working in shifts to provide 24/7 support.

What is the role of a network operation center operator?

A network operation center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What is the role of a network operation center technician?

A network operation center (NOC) technician monitors and maintains network infrastructure, ensuring system uptime and performance. They troubleshoot network issues, perform routine maintenance, and use tools like network monitoring software to detect and resolve problems promptly.
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Cities with the most Network Operation Center job openings:

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Network Operation Center jobs near you
Infographic showing various Network Operation Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $119,285 per year, or $57.3 per hour.

Network Operations Center Supervisor - Overnight

Summit Broadband

Orlando, FL

$60K - $70K/yr

Full-time

PTO

Re-posted 6 days ago

Summit Broadband rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

14th of 99 rated telecommunications companies

Job description

Description

Summit Broadband Inc. is a cutting edge, fiber-based broadband provider delivering best in class residential, commercial, and hospitality technology solutions. This growing, dynamic high-tech company headquartered in sunny Central Florida, is seeking a Network Operations Center Supervisor - Overnight to join our Network Engineering Team and grow with us. The new Summit Broadband is poised for an incredible future fueled by team members dedicated to being the best.


Job Title: Network Operations Center Supervisor - Overnight

Status: Full-Time/Exempt

Reports to: Sr. Director Network Operations Center

Location: Orlando, Florida


Position Summary: The Network Operations Center (NOC) Overnight Supervisor position plays an important role within Summit Broadband, it represents an experienced professional with strong leadership and technical skills. This position is critical to the team and will be the hands-on overnight leader for the 24x7 NOC that owns the state of the network, change management, service assurance, and customer experience. The NOC Overnight Supervisor is responsible for driving Change Management, NOC KPIs and Incident Management Processes. They are responsible for assisting and supporting NOC Techs with incidents, outage resolution, escalations, dispatches, shift management, reporting, and training. They will also play an instrumental role in driving process improvements.


Essential Job Functions:

Supervises staff of NOC professionals monitoring Summit Broadband Network on 24x7 basis

Exemplifies detailed understanding of Incident Management and Incident Commander responsibilities

Manages employee Personal Time Off and Emergency Leave to ensure Shift Coverage is maintained

Provides initial training to new employees before they are put on shift

Provides training as necessary when new Systems/Services are integrated into the network

Performs yearly certification of employees to confirm their competence to perform the tasks at hand

Develop Procedural Documentation for staff and provide recommended changes for documentation outside of their area of responsibility

Develop reports on staff workload and identify risks

Manages up and communicates with leadership

Writing/Reviewing RFOs

* All other duties as assigned.


Qualifications:

Knowledge of TCP/IP technology including IP addressing, subnet masking

Knowledge of troubleshooting network issues in both a LAN and large WAN environment

Knowledge of the Command Line interface for Juniper, Nokia, and Ciena

Knowledge of performing traceroutes, executing ping test, performing/evaluating data captures

Knowledge of Voice Communications systems and services specifically when routed over an IP infrastructure

Knowledge of Video delivery systems and IPTV

Knowledge of common test equipment and techniques to troubleshoot both Voice and Data communications

Basic knowledge of Linux distributions

Knowledge of all tools in the Microsoft Office Suite (including Word, Excel, Powerpoint, and Visio)

Existing supervisorial experience in a high-paced NOC environment

Knowledge of Meta Voice Switching platform

Holder of one or more network certifications CCNA, CCNP, JNCIA, etc. preferable


Knowledge, Skills, and Abilities: Word processing, Spreadsheets, Internet software, E-mail, Database software. Good communication and analytical skills. Good problem-solving skills.


Education and Experience: BS degree and/or 8-12 years of prior relevant experience


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to walk; sit; stoop, kneel, crouch, or crawl and talk or hear. The employee must be able to use hands and fingers to use tools and manipulate equipment. The employee is occasionally required to lift up to 50 pounds. Vision requirements include close vision, ability to adjust focus and to see colors.


*Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Summit Broadband, Inc. is an Equal Opportunity Employer. Summit Broadband participates in the E- Verify program.


Summit Broadband is a drug and tobacco free workplace.

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