ZipRecruiter

Log In

1

Network Help Desk Jobs in Georgia (NOW HIRING)

First Point Group Inc

Be Seen First

Helpdesk Technician

Suwanee, GA · On-site

$18 - $22/hr

Job Title: IT Help Desk / Service Desk Consultant - Distribution Center Job Summary: We are looking ... Troubleshoot hardware, software, network connectivity, and user access issues. * Install, configure ...

New

Hooters

HELP DESK TECH TIER 2

Atlanta, GA

$45K/yr

... wired/ wireless network troubleshooting, All point-of-sale equipment. • Configure and ... help desk techs regarding the overall performance of the help desk. • Oversee the daily ...

Hooters

HELP DESK TECH TIER 2

Atlanta, GA · On-site

$45K/yr

... wired/ wireless network troubleshooting, All point-of-sale equipment. • Configure and ... help desk techs regarding the overall performance of the help desk. • Oversee the daily ...

Kimley-Horn

IT Help Desk Professional

Alpharetta, GA · On-site

Overview Kimley-Horn is looking for an IT Help Desk professional to join our Alpharetta, Georgia ... Additional certifications such as CompTIA Network+, HDI Support Center Analyst, or similar service ...

ID Logistics

IT Support Manager, Help Desk Hybrid

GA · On-site

$90K - $110K/yr

The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ... Familiarity with various operating systems, networking, and enterprise applications. * Knowledge of ...

previous page

Showing results 41-60

All JobsNetwork Help Desk JobsNetwork Help Desk Jobs in Georgia

Network Help Desk information

See Georgia salary details

$8

$17

$28

How much do network help desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for network help desk in Georgia is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a network help desk professional?

To thrive as a Network Help Desk professional, you need a solid understanding of computer networks, troubleshooting skills, and typically an associate degree or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote desktop applications is often required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills enable prompt, accurate support that ensures network reliability and minimizes downtime for organizations.

What is the difference between Network Help Desk vs Technical Support Specialist?

AspectNetwork Help DeskTechnical Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, IT support centers, corporate networksCustomer service, software/hardware troubleshooting
Employer & IndustryIT departments, managed service providersTech companies, retail, healthcare

Network Help Desk roles focus on troubleshooting network issues, configuring routers, switches, and maintaining network infrastructure. Technical Support Specialists handle a broader range of hardware and software problems, often assisting end-users with software applications and device issues. While both roles require technical certifications and customer service skills, Network Help Desk positions are more network-centric, whereas Technical Support Specialists cover a wider array of technical problems.

What is a network help desk professional?

Network Help Desk professionals are IT support specialists who assist users in troubleshooting and resolving issues related to computer networks. They handle problems such as connectivity issues, network configuration errors, and hardware or software malfunctions. Their responsibilities often include responding to user queries, diagnosing network problems, guiding users through solutions, and escalating complex issues to higher-level technical staff. Network Help Desk professionals play a crucial role in maintaining the smooth operation of an organization's IT infrastructure.

What are some common challenges faced by network help desk professionals, and how can they be managed effectively?

Network Help Desk professionals often encounter challenges such as troubleshooting complex connectivity issues, handling high volumes of support requests, and communicating technical information to non-technical users. Managing these challenges effectively involves prioritizing tickets based on urgency, continuously updating technical skills, and utilizing clear, customer-friendly communication. Additionally, collaborating closely with network engineers and other IT staff can help resolve escalated issues quickly and foster a supportive team environment.
What are popular job titles related to Network Help Desk jobs in Georgia? For Network Help Desk jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Network Help Desk jobs in Georgia look for? The top searched job categories for Network Help Desk jobs in Georgia are:
What cities in Georgia are hiring for Network Help Desk jobs? Cities in Georgia with the most Network Help Desk job openings:
Network Help Desk jobs near you
Infographic showing various Network Help Desk job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,609 per year, or $17.6 per hour.

Helpdesk Technician

First Point Group Inc

Suwanee, GA • On-site

$18 - $22/hr

Contractor

Posted 3 days ago

New

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Job Title: IT Help Desk / Service Desk Consultant – Distribution Center


Job Summary:

We are looking an IT Help Desk / Service Desk Consultant to support the technology operations within our Suwanee Distribution Center. This role will provide hands-on technical support for computers, peripherals, warehouse technology equipment, and end users across the facility. The ideal candidate is customer-focused, technically skilled, and comfortable working in a fast-paced warehouse/distribution environment.


Key Responsibilities:

  • Provide onsite IT support for desktops, laptops, printers, scanners, handheld devices, and other peripherals
  • Troubleshoot hardware, software, network connectivity, and user access issues.
  • Install, configure, and maintain computer systems and warehouse technology equipment.
  • Support IT incidents, service requests, and equipment deployments within the distribution center.
  • Coordinate with corporate IT teams and vendors for escalated issues.
  • Maintain accurate ticket updates, asset records, and support documentation.
  • Ensure technology equipment in the warehouse is operational and available for users.


Qualifications:

  • 1–3+ years of IT Help Desk, Service Desk, Desktop Support, or Technical Support experience.
  • Experience supporting Windows PCs, printers, scanners, and peripheral devices.
  • Strong troubleshooting and customer service skills.
  • Ability to work onsite in a warehouse/distribution center environment.
  • Familiarity with ticketing systems and basic network troubleshooting is preferred.
  • Associate degree or relevant IT certifications (A+, Network+, etc.) are a plus.