Location: Mission Canyon, CA
Salary: $35.00 USD Hourly - $40.00 USD Hourly
Description: Our client is currently seeking a Network Support Engineer - Level 2
What this role does- Provide onsite IT support (Smart Hands) in a healthcare environment
- Work directly with physical hardware like servers, network equipment, and cabling
- Act as the on-site support partner for remote engineering teams
- Help install, maintain, troubleshoot, and replace infrastructure equipment
Key Responsibilities (Simplified)- Rack, stack, cable, and organize servers and network gear
- Install and troubleshoot routers, switches, and access points
- Support basic networking issues (connectivity, VLANs)
- Assist during maintenance, upgrades, and migrations
- Replace hardware and manage cables/patching
- Troubleshoot issues in data centers, IDFs, MDFs, and network closets
- Document work and track assets
- Coordinate with IT teams and vendors
- Follow standard IT and change management processes
Required Experience & Skills- 3-6 years in IT infrastructure or Smart Hands support
- Experience in enterprise environments
- Hands-on with Cisco switches and routers
- Strong experience with:
- Cabling and patch panels
- Rack & stack installations
- Data center environments
- Basic networking knowledge:
- TCP/IP
- VLANs
- DNS & DHCP
- Switching & routing
- Strong troubleshooting and communication skills
Nice-to-Have (Preferred)- Healthcare IT experience
- Cisco CCNA certification
- Wireless/network access point experience
- Familiarity with Dell, HPE, Cisco UCS servers
- Experience supporting remote engineering teams
Ideal Candidate Profile- Hands-on, reliable, and comfortable working with physical IT infrastructure
- Strong foundational networking knowledge
- Good communicator who can bridge remote teams and onsite needs
- Enjoys troubleshooting and working in structured enterprise environments
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Contact: This job and many more are available through The Judge Group. Please apply with us today!