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Network Associate Jobs in Lowell, MA (NOW HIRING)

Next Step Systems

Tier 2 IT Help Desk Technician

Boston, MA · On-site

  • Medical

  • Retirement

  • PTO

... Network+, Associate's degree, and/or Bachelor's degree a plus. Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Boston MA Jobs, Tier 2 IT Help Desk ...

Next Step Systems

Manager, Network Engineering

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Associate). - Minimum of 7 years of experience in network engineering, with at least 4-6 years in a leadership or managerial role. - Candidates must have Cloud Networking experience. - Extensive ...

American Operations Corporation

Journeyman Network Technician

MA · On-site

$26 - $33.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Associate degree in IT, Mathematics, or Computer Science and 3+ years of experience in a Network role; an additional 2 years of relevant experience may substitute for the degree. * DoD 8570 ...

Christian Science

Network Administrator I

Boston, MA · On-site

$38.99 - $50.68/hr

Associate's or Bachelor's degree in Information Technology, Computer Science, Networking, or a related field OR equivalent combination of technical training and hands-on experience. Relevant ...

Inserso

Network Administrator

Boston, MA · On-site

$70K - $90K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Inserso is seeking Network Administrators to provide support to our DHS customers worldwide. This ... Associate Degree or equivalent experience. * 5 years of IT-related support experience, preferably ...

MITRE

Senior Network Engineer

Bedford, MA · On-site

$109K - $149K/yr

... • Associate level networking certification(s) such as a CCNA or JNCIA. • Excellent analytical and problem-solving skills. • Strong communication, presentation, and writing skills. • The ...

Service Global, Inc

Network L2 Site Lead

Somerville, MA · On-site

$110K - $152K/yr

Installation Support (PDU, Network Switches, etc.) * E-Waste and other clean-up activities Job ... Associate's degree (A.A.) or equivalent from three-year College or technical school with an ...

Inserso

Network Support Technician

Burlington, MA · On-site

$55K - $72K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably ... General knowledge network products and systems. * Experience in a rapid paced, time sensitive, high ...

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Showing results 21-40

All JobsNetwork Associate JobsNetwork Associate Jobs in Lowell, MA

Network Associate information

See Lowell, MA salary details

$38.2K

$66.3K

$120K

How much do network associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for network associate in Lowell, MA is $66,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $76,900.00 per year, depending on experience, location, and employer.

What are some typical challenges a network associate may face during network troubleshooting, and how can they be addressed?

Network Associates often encounter issues such as intermittent connectivity, hardware failures, or configuration errors. These challenges require strong analytical skills to diagnose the root cause, as well as familiarity with common network diagnostic tools and protocols. Collaborating with senior network engineers and documenting troubleshooting steps are effective strategies to resolve problems efficiently and prevent recurrence. Staying current with emerging technologies and regular training can also help Network Associates handle complex issues more confidently.

What are the key skills and qualifications needed to thrive as a network associate?

To thrive as a Network Associate, you need foundational knowledge of networking concepts, troubleshooting, and security, typically backed by a degree in information technology or a related field. Familiarity with network hardware, Cisco or Juniper devices, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Strong problem-solving abilities, attention to detail, and effective communication help you excel in supporting users and collaborating with IT teams. These skills and qualifications ensure reliable network performance, minimize downtime, and contribute to overall organizational productivity.

What is the difference between Network Associate vs Network Technician?

AspectNetwork AssociateNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentOffice settings, network support rolesFieldwork, on-site troubleshooting
Job ResponsibilitiesAssisting with network setup, monitoring, and basic troubleshootingInstalling, maintaining, and repairing network hardware and connections

Both roles often require similar certifications like CompTIA Network+ and Cisco CCNA. Network Associates typically work in office environments supporting network operations, while Network Technicians often perform hands-on hardware installation and repairs on-site. The roles are closely related, with Network Associates focusing more on support and monitoring, and Network Technicians on physical network infrastructure maintenance.

Is networking a high paying job?

Network Associate positions typically offer competitive salaries that vary by experience, location, and industry. Entry-level roles may start lower, but with certifications like Cisco CCNA and experience, salaries can increase significantly, making networking a potentially lucrative career path.

What is a network associate?

Network Associates are IT professionals responsible for helping design, implement, manage, and troubleshoot computer networks within an organization. They support network infrastructure such as routers, switches, firewalls, and wireless access points, ensuring reliable connectivity and network performance. Network Associates often monitor network activity, assist with network security, and resolve connectivity issues. This entry-level role is key for organizations to maintain efficient and secure communication systems.

What are the most commonly searched types of Network jobs in Lowell, MA?

The most popular types of Network jobs in Lowell, MA are:

What cities near Lowell, MA are hiring for Network Associate jobs?

Cities near Lowell, MA with the most Network Associate job openings:

Network Associate jobs near you
Infographic showing various Network Associate job openings in Lowell, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,252 per year, or $31.9 per hour.

Tier 2 IT Help Desk Technician

Next Step Systems

Boston, MA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago

Job description

Tier 2 IT Help Desk Technician, Boston, MA
We are looking for a Tier 2 IT Help Desk Technician to join the team. This position is a hybrid role working at least 3 days per week onsite in the Boston office. You may work from home up to 2 days per week. Help desk shifts are Monday through Friday. Hours may shift to help cover vacations and other special circumstances. 7am to 3:30pm; 8am to 4pm; 8:30am to 5pm; 9:30am to 6pm.
Responsibilities:
- Provide warm, knowledgeable customer support and service for applications, desktops, servers, and network devices.
- Diagnose and troubleshoot problems, advising on appropriate actions, and resolving issues.
- Handle service requests for technical assistance via phone and email.
- Follow, update, and maintain Help Desk procedures and contribute to the knowledge bank.
- Participate in on-call rotation for nights and weekends (approximately once every 6 weeks).
- Attend monthly Help Desk Team meetings and quarterly staff meetings.
Qualifications:
- 3+ years of experience in IT support roles and/or 2-4 years of formal IT training; experience working at an MSP is a plus.
- Advanced PC/desktop expertise and basic server knowledge.
- Demonstrated ability to manage network devices and familiarity with server roles (including Active Directory).
- Knowledge of PowerShell and administration of Windows 10 and Microsoft 365 environments.
- Strong experience with Microsoft including MS Office, Microsoft 365, Active Directory; Microsoft certification is a plus.
- Direct experience as a good problem solver, willing to research via Google, CRM, Knowledge Base, and other resources to solve common and uncommon break-fix issues (experience with ConnectWise and/or Kaseya is a plus).
- Aptitude for balancing technical proficiencies with customer service skills to de-escalate a situation.
- Good time management skills.
- Industry certifications such as Network+, Associate's degree, and/or Bachelor's degree a plus.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Boston MA Jobs, Tier 2 IT Help Desk Technician, Network, Active Directory, Windows, PowerShell, Microsoft Office 365, PC, Desktop, Support, Networking, Massachusetts Recruiters, Information Technology Jobs, IT Jobs, Massachusetts Recruiting
Looking to hire for similar positions in Boston, MA or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Tier 2 IT Help Desk Technicians for jobs in Boston, Massachusetts and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsysems.com.

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