Network Associate Jobs in Austin, TX (NOW HIRING)

OpsTech IT Wireless and Access Engineering owns delivering software-defined, automated, and incrementally scalable Wireless/Access network infrastructure products that improve the reliability of our wireless services for Amazon's fulfillment centers and transportation sites, worldwide. These wireless solutions are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers.
The Wireless Network Development Engineer will leverage in-depth knowledge of Wireless networking engineering and operational practices to develop the organizational technical strategy used to ensure improved availability one of the largest wireless networks globally. The candidate will partner with Software, Operations, and Engineering teams, to define, build, and automate the future solutions which will enable faster, scalable management, globally. You will Identify themes and areas of improvement and deliver the software and design changes needed to affect change, by partnering with peer teams, coaching less tenured engineers to deliver on your behalf, or executing on your own.
Our team has a broad scope covering multiple business globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon's fulfillment networks for years to come.
Key job responsibilities
- Identifying, developing, and delivering technical solutions that improve the availability of our wireless network technologies.
- Partner with peer teams to collectively interpet the customer problems and find technological solutions utilizing wired networking technologies.
- Define and meter the availability of our existing and future network solutions, ensuring they meet or exceed the needs of our customers.
- Identify and deliver solutions that reduce operational impact to customers and enable them with scalable, resilient, and cost optimized services.
- Dive Deep on complex problems that identify root causes of our customer impacts, developing and delivering corrective actions.
- Evaluating new technologies, lab testing, proof of concept (PoC), run books definition, and pilot deployment.
- Innovate and automate infrastructure testing, deployment, operations, and life cycle management
- Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely.
- Be a part of Global organization that provides 24x7 escalation service on shift rotation basis. Some night and weekend coverage may be required.
- Effectively contribute to hiring and developing top talent at Amazon
- Develop automation to resolve wireless network failures
- Investigate challenging problems to identify root cause and make recommendations for improving the customers experience on Wifi.
- Create and update the wireless network design to improve reliability
- Mitigate and Solve Network Availability Risks
- Partner with peer networking teams on overall network design to provide feedback and improvements from the wireless network perspective.
- Participate in an on call rotation
- Implement metrics to measure wireless availability and identify performance risks
A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
Our team has a broad scope assisting multiple businesses globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon's fulfillment networks for years to come.
BASIC QUALIFICATIONS
- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
- Experience in wireless system design and architecture, system integration, and RF system analysis
- Bachelor's degree in Computer Science, Information Security, or a related field
- Deep understanding of IP network fundamentals and packet capture analysis -Analytical skills
PREFERRED QUALIFICATIONS
- 4+ years of automation scripting using Python, Bash, Shell and/or Perl experience
- Experience with IP networking fundamentals and TCP/IP, UDP, DNS & DHCP
- Experience leading the design, automation, deployment, and support of large-scale infrastructure
- MS in Computer Science, Networking, Information Systems, or related fields. Security related certifications (SANS, ISC2, etc.)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 134,400.00 - 181,900.00 USD annually
USA, TX, Austin - 136,000.00 - 184,000.00 USD annually
USA, WA, Bellevue - 136,000.00 - 184,000.00 USD annually