ZipRecruiter

Log In

1

Netsuite Customer Success Manager Jobs (NOW HIRING)

Tabs

Customer Success Manager

New York, NY · On-site

$120K - $165K/yr

About the Role As a Customer Success Manager at Tabs, you'll bring proven customer success ... Hands-on experience with financial systems (QuickBooks, NetSuite, ERP integrations) and CRMs ...

Cosán Group

Customer Success Manager

Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...

Attentive

Customer Success Manager

Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...

PetsApp

Customer Success Manager

Manhattan, NY · On-site

About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...

Auxmode

Customer Success Manager

Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...

Murj

Customer Success Manager

The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...

Blue Prism Group

Customer Success Manager

Customer Success Manager SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team. Do you enjoy partnering with team members to ...

Justworks

Customer Success Manager

Manhattan, NY · On-site

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Bee Genius

Customer Success Manager

Oakland, CA · On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Impartner, Inc.

Customer Success Manager

The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...

Intelliculture

Customer Success Manager

Customer Success Manager Location: Remote (Western U.S. or Western Canada preferred) At IntelliCulture, we're revolutionizing Ag-Tech to empower the farmers who keep our world running. Our SaaS-based ...

Scispot

Customer Success Manager

Customer Success Manager As a Customer Success Manager (CSM), you'll be the voice of our customers, working closely with both new and potential clients to understand their scientific needs. You'll ...

Cypress HCM

Customer Success Manager

DE · Remote

Customer Success Manager Location: Remote (EST | CST) Employees : 50| Team Size: 3-5 Industry: SaaS Reporting To: Director of Customer Success Seeking an experienced Customer Success Manager to join ...

Citian

Customer Success Manager

Washington, DC · On-site

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...

Cosan Group

Customer Success Manager

Customer Success Manager Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas, Arizona, Tennessee, North Carolina, or Georgia.

previous pagenext page

Showing results 21-40

All JobsTechnology JobsSoftware JobsERP Engineer JobsNetsuite Customer Success Manager Jobs

Netsuite Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do netsuite customer success manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for netsuite customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a NetSuite Customer Success Manager?

A NetSuite Customer Success Manager is a professional who helps clients effectively utilize NetSuite's cloud-based enterprise resource planning (ERP) solutions. They work closely with customers to understand their business needs, ensure successful software adoption, and provide ongoing support to maximize value from the platform. Their responsibilities include onboarding new clients, delivering training, troubleshooting issues, and acting as a liaison between clients and the technical support or product teams. The ultimate goal of a Customer Success Manager is to foster long-term client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a NetSuite Customer Success Manager?

To thrive as a Netsuite Customer Success Manager, you need a strong background in business process management, ERP systems (especially NetSuite), and customer relationship management, often supported by a relevant degree and NetSuite certifications. Proficiency in NetSuite modules, CRM platforms like Salesforce, and data analysis tools is typically required. Excellent communication, problem-solving, and organizational skills help build trust with clients and drive user adoption. These capabilities are essential to ensure customer satisfaction, maximize product value, and foster long-term business partnerships.

How does a NetSuite Customer Success Manager typically collaborate with implementation and support teams to ensure client satisfaction?

A NetSuite Customer Success Manager works closely with both implementation and support teams to provide a seamless experience for clients. They often serve as a bridge between the client and internal teams, facilitating communication, gathering client feedback, and ensuring that client needs are clearly understood and addressed. Regular collaboration involves participating in project meetings, reviewing progress, and proactively identifying areas where clients may need additional training or support. This cross-functional teamwork is essential to drive client adoption, resolve issues quickly, and foster long-term relationships.

What is the difference between Netsuite Customer Success Manager vs Netsuite Implementation Specialist?

AspectNetsuite Customer Success ManagerNetsuite Implementation Specialist
Primary FocusCustomer retention, satisfaction, and ongoing supportSystem setup, configuration, and deployment
Required SkillsCustomer relationship management, communication, problem-solvingTechnical expertise, Netsuite platform knowledge, project management
Work EnvironmentClient-facing, ongoing account managementProject-based, technical implementation teams
CertificationsNetsuite certifications, CRM or customer success trainingNetsuite certifications, technical or ERP certifications

While both roles involve working with Netsuite, the Netsuite Customer Success Manager focuses on maintaining client relationships and ensuring customer satisfaction post-implementation. In contrast, the Netsuite Implementation Specialist handles the technical setup and deployment of Netsuite systems. Both roles require Netsuite certifications but serve different stages of the customer lifecycle.

How much do Netsuite customer success managers make?

Netsuite Customer Success Managers typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. Salaries can increase with certifications in Netsuite or related ERP systems and with proven success in client management and technical support roles.

What are popular job titles related to Netsuite Customer Success Manager jobs?

For Netsuite Customer Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Netsuite Customer Success Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

New York, NY • On-site

Tabs
International Trade Financing • 11 - 50 employees
Learn more about Tabsexternal

$120K - $165K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow.
High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance.
Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI.
About the Role
As a Customer Success Manager at Tabs, you'll bring proven customer success expertise to elevate the experience of finance and AR leaders running their business on our AI-powered platform. This role demands strong communication and relationship-building skills. You'll be the trusted voice customers turn to as they navigate change. You will own key client relationships, proactively resolve support and integration issues, and ensure customers adopt Tabs to optimize cash flow, reduce DSO, and streamline AR operations. Working closely with finance and AR teams, you'll deliver tailored success plans, regular check-ins, and data-driven insights that drive satisfaction, retention, and expansion. You'll also serve as a critical liaison to Product and cross-functional teams-conveying customer feedback and helping shape product improvements.
What You'll Do
  • Bring high EQ and sharp communication skills to every interaction - reading stakeholder needs, adapting your approach, and building genuine trust with finance and AR teams.
  • Manage a portfolio of customers, acting as the primary point of contact for adoption, escalation, and renewal.
  • Drive customer success outcomes: reduce DSO, increase automation adoption, and demonstrate ROI through regular business reviews and success plans, communicated clearly and persuasively to finance leadership.
  • Deliver onboarding, training, and enablement to finance and AR teams; create playbooks and best-practice guides.
  • Proactively identify and resolve product, process, and data issues; coordinate with Support and Engineering to manage escalations, staying calm and empathetic under pressure.
  • Gather, synthesize, and communicate customer feedback and feature requests to Product
  • and cross-functional teams.
  • Use data and analytics (BI tools, SQL, dashboards) to monitor account health, identify risks and expansion opportunities, and measure impact.
  • Build strong relationships with finance, AR, and operations stakeholders to drive long-term retention and expansion.
Who You Are
  • 5+ years of experience in customer success, account management, or a closely related customer-facing role at a B2B SaaS company; experience supporting finance, AR, or operations personas is a strong plus but not necessary.
  • Excellent communicator with strong cross-functional collaboration skills and an empathetic, customer-first mindset.
  • Track record of owning a book of customers and driving measurable outcomes across adoption, retention, and expansion (NRR, GRR, logo retention).
  • Comfortable leading executive business reviews, success planning, and renewal/expansion conversations with finance and operations stakeholders.
  • Working knowledge of accounts receivable, B2B invoicing, collections, and AR workflows-or a strong appetite to develop deep fluency quickly.
  • Hands-on experience with financial systems (QuickBooks, NetSuite, ERP integrations) and CRMs (Salesforce, HubSpot), and comfort troubleshooting accounting/data issues.
  • Data-driven: experience using SQL, BI tools, and metrics to shape account strategy and measure outcomes.
  • Organized, prioritizes effectively, and able to independently solve complex problems.
  • Growth mindset, fast learner, and comfortable working in a high-growth startup environment.
Additional Information
This role is based in New York City 5 days a week in our Soho office.
Perks and Benefits (Full-time Employees)
  • Competitive compensation and equity
  • Unlimited PTO
  • Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
  • Lunch provided via Sharebite, plus dinner for any later in office days.
  • Parental leave up to 12 weeks
  • Tax free commuter and parking benefits
  • Voluntary insurances (Life, Hospital, Critical Illness, Accident)
  • Employee Assistance Program (Rightway)
  • Free One Medical Membership
  • 401k

Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We're committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.

Apply