Customer Success Manager
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... Huge Plus- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms.
Customer Success Manager
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... Huge Plus- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms.
Customer Success Manager
New York, NY · On-site
$100K - $140K/yr
As a Customer Success Manager at Campfire , you will own a portfolio of customers and be ... Bonus: ERP or accounting software experience (QuickBooks, Xero, Sage Intacct, NetSuite) * Strong ...
Customer Success Manager
New York, NY · On-site
$100K - $140K/yr
As a Customer Success Manager at Campfire , you will own a portfolio of customers and be ... Bonus: ERP or accounting software experience (QuickBooks, Xero, Sage Intacct, NetSuite) * Strong ...
Customer Success Manager
San Francisco, CA · On-site
$100K - $140K/yr
As a Customer Success Manager at Campfire , you will own a portfolio of customers and be ... Bonus: ERP or accounting software experience (QuickBooks, Xero, Sage Intacct, NetSuite) * Strong ...
Customer Success Manager
San Francisco, CA · On-site
$100K - $140K/yr
As a Customer Success Manager at Campfire , you will own a portfolio of customers and be ... Bonus: ERP or accounting software experience (QuickBooks, Xero, Sage Intacct, NetSuite) * Strong ...
Customer Success Manager
Richardson, TX · On-site
$40K - $42K/yr
Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...
Quick apply
Customer Success Manager
Richardson, TX · On-site
$40K - $42K/yr
Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Quick apply
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Virginia Beach, VA · On-site
Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted ...
Customer Success Manager
Virginia Beach, VA · On-site
Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted ...
Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted ...
Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted ...
Customer Success Manager , : , ' , B2B-. ': * B2B . * . * . * , . * support, product tech . * . * . : * 1+ Customer Success Manager, Technical/Product Support specialist , QA, Project/Product Manager ...
Customer Success Manager , : , ' , B2B-. ': * B2B . * . * . * , . * support, product tech . * . * . : * 1+ Customer Success Manager, Technical/Product Support specialist , QA, Project/Product Manager ...
Customer Success Manager
Dallas, TX · On-site +1
Customer Success Manager Location: US, or Canada (Remote) Department: Customer Success Reports To: VP of Customer Success / Chief Operating Officer About Soutron Global Soutron Global is an ...
Customer Success Manager
Dallas, TX · On-site +1
Customer Success Manager Location: US, or Canada (Remote) Department: Customer Success Reports To: VP of Customer Success / Chief Operating Officer About Soutron Global Soutron Global is an ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager
Philadelphia, PA · Hybrid
$89K - $148K/yr
Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...
Customer Success Manager
Philadelphia, PA · Hybrid
$89K - $148K/yr
Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...
Customer Success Manager
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Customer Success Manager
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Customer Success Manager
Chicago, IL · Hybrid
$100K - $115K/yr
Enterprise Customer Success Manager Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides ...
New
Customer Success Manager
Chicago, IL · Hybrid
$100K - $115K/yr
Enterprise Customer Success Manager Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides ...
New
Customer Success Manager
Houston, TX · Hybrid
$89K - $148K/yr
Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...
Customer Success Manager
Houston, TX · Hybrid
$89K - $148K/yr
Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
New York, NY · On-site +1
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · On-site +1
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · Remote
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · Remote
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
Des Moines, IA · On-site
Description Job Summary We are seeking an experienced Customer Success Manager to lead our customer success initiatives at Auzmor. In this strategic leadership role, you will oversee a team of ...
Customer Success Manager
Des Moines, IA · On-site
Description Job Summary We are seeking an experienced Customer Success Manager to lead our customer success initiatives at Auzmor. In this strategic leadership role, you will oversee a team of ...
Netsuite Customer Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do netsuite customer success manager jobs pay per year?
As of Jun 12, 2026, the average yearly pay for netsuite customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Netsuite Customer Success Manager, and why are they important?
To thrive as a Netsuite Customer Success Manager, you need a strong background in business process management, ERP systems (especially NetSuite), and customer relationship management, often supported by a relevant degree and NetSuite certifications. Proficiency in NetSuite modules, CRM platforms like Salesforce, and data analysis tools is typically required. Excellent communication, problem-solving, and organizational skills help build trust with clients and drive user adoption. These capabilities are essential to ensure customer satisfaction, maximize product value, and foster long-term business partnerships.
How much does a NetSuite Customer Success Manager make?
A NetSuite Customer Success Manager typically earns between $70,000 and $120,000 annually, depending on experience, location, and company size. Senior roles or those with specialized certifications may earn higher salaries, often supplemented with bonuses or commissions.
Do CSMS make good money?
Netsuite Customer Success Managers (CSMs) typically earn competitive salaries that vary based on experience, location, and company size. According to industry data, the average salary ranges from $70,000 to over $120,000 annually, with additional bonuses and benefits often included. Strong communication skills and knowledge of Netsuite or ERP systems can enhance earning potential.
How much does a CSM earn?
A Netsuite Customer Success Manager typically earns between $70,000 and $120,000 annually, depending on experience, location, and company size. Senior CSMs or those with specialized skills and certifications can earn higher salaries, often supplemented with bonuses and benefits.
Is NetSuite a CRM or ERP?
As a Netsuite Customer Success Manager, it is important to understand that NetSuite is an integrated cloud-based enterprise resource planning (ERP) system that also includes customer relationship management (CRM) functionalities. It offers a comprehensive suite of tools for financials, supply chain, and customer management, making it suitable for managing various business processes within a single platform.
What is the difference between Netsuite Customer Success Manager vs Netsuite Implementation Specialist?
| Aspect | Netsuite Customer Success Manager | Netsuite Implementation Specialist |
|---|---|---|
| Primary Focus | Customer retention, satisfaction, and ongoing support | System setup, configuration, and deployment |
| Required Skills | Customer relationship management, communication, problem-solving | Technical expertise, Netsuite platform knowledge, project management |
| Work Environment | Client-facing, ongoing account management | Project-based, technical implementation teams |
| Certifications | Netsuite certifications, CRM or customer success training | Netsuite certifications, technical or ERP certifications |
While both roles involve working with Netsuite, the Netsuite Customer Success Manager focuses on maintaining client relationships and ensuring customer satisfaction post-implementation. In contrast, the Netsuite Implementation Specialist handles the technical setup and deployment of Netsuite systems. Both roles require Netsuite certifications but serve different stages of the customer lifecycle.
How does a NetSuite Customer Success Manager typically collaborate with implementation and support teams to ensure client satisfaction?
A NetSuite Customer Success Manager works closely with both implementation and support teams to provide a seamless experience for clients. They often serve as a bridge between the client and internal teams, facilitating communication, gathering client feedback, and ensuring that client needs are clearly understood and addressed. Regular collaboration involves participating in project meetings, reviewing progress, and proactively identifying areas where clients may need additional training or support. This cross-functional teamwork is essential to drive client adoption, resolve issues quickly, and foster long-term relationships.
What is a NetSuite Customer Success Manager?
A NetSuite Customer Success Manager is a professional who helps clients effectively utilize NetSuite's cloud-based enterprise resource planning (ERP) solutions. They work closely with customers to understand their business needs, ensure successful software adoption, and provide ongoing support to maximize value from the platform. Their responsibilities include onboarding new clients, delivering training, troubleshooting issues, and acting as a liaison between clients and the technical support or product teams. The ultimate goal of a Customer Success Manager is to foster long-term client satisfaction and retention.
What cities are hiring for Netsuite Customer Success Manager jobs? Cities with the most Netsuite Customer Success Manager job openings:
What states have the most Netsuite Customer Success Manager jobs? States with the most job openings for Netsuite Customer Success Manager jobs include:
$15K - $25K/mo
Other
Posted 13 days ago
Job description
Customer Success Manager
Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies transform their operations by implementing Odoo ERP—the most complete all-in-one business management platform. As our US client base expands, we are seeking a proactive Customer Success Manager to own post-go-live relationships, retention, renewal strategy, support coordination, and expansion readiness.
Mission
As a Customer Success Manager at Captivea, your mission is to ensure the long-term success and satisfaction of clients after they go live on Odoo. You will build strategic relationships with customers, oversee renewal cycles, manage support escalations, and identify opportunities for solution optimization and future expansion.
Your work ensures clients remain healthy, supported, and positioned for continued growth with Odoo and Captivea.
What You Will Do
Own client relationships post implementation.
Manage renewals & retention.
Coordinate support & issue resolution.
Identify & influence expansion.
Who We Are Looking For
Experience- 2–5 years in customer success, account management, support management, or similar client-facing roles. Experience in SaaS, ERP, consulting, or software implementation environments is a strong plus.
Mindset- Empathetic, structured, and relationship-driven. Strong communicator capable of executive-level conversations. Proactive problem-solver who can manage customer needs before they escalate. Organized, reliable, and comfortable owning multiple accounts in parallel.
Huge Plus- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms. Technical or functional understanding of business processes (finance, operations, supply chain, etc.).
Compensation
Base Salary: $70,000 – $85,000 Variable Compensation: $15,000 – $25,000 On-Target Earnings (OTE): $90,000 – $110,000
Success Metrics
You will be measured by: - Renewal execution (timeliness and accuracy). - Client retention rate. - Support margin (efficiency of support utilization). - Expansion pipeline creation
Office address
CAPTIVEA USA 4031 Avalon Park East Boulevard Orlando, FL 32828
What We OfferStimulating and dynamic work environment
Work with a passionate and dedicated team
Training and support throughout the employee's career
SEND YOUR APPLICATION!