WI · On-site
... inmate programming locations; and performs other related duties as required. Duties and ... Communicate with living unit officers to ensure that inmates are being routed to and from program ...
New
WI · On-site
... inmate programming locations; and performs other related duties as required. Duties and ... Communicate with living unit officers to ensure that inmates are being routed to and from program ...
New
Ncic Inmate Communications information
What is an NCIC Inmate Communications?
An NCIC Inmate Communications job typically involves managing and maintaining inmate communication systems, such as phone and messaging services, in correctional facilities. Employees may assist with account setup, troubleshoot issues, ensure compliance with regulations, and provide customer support for inmates and their families. The role requires technical knowledge, attention to security protocols, and strong communication skills.
What are the primary responsibilities and typical work environment for an NCIC Inmate Communications?
In an Ncic Inmate Communications role, your key responsibilities include managing inmate phone accounts, troubleshooting communication issues, ensuring compliance with all facility regulations, and providing support to both inmates and correctional staff. You may work in an office environment at a call center, remotely, or occasionally on-site at correctional facilities, depending on the company's operations. Collaboration with law enforcement, IT teams, and facility management is common, and you'll often need to adapt to evolving security protocols. The role can be fast-paced, requiring accuracy and discretion when handling sensitive information, which keeps your work both challenging and rewarding. Career growth is possible through advancement to supervisory or technical specialist positions as you gain experience and skills.
What are the key skills and qualifications needed to thrive in an NCIC Inmate Communications position, and why are they important?
To thrive in an Ncic Inmate Communications role, you need strong customer service skills, attention to detail, and familiarity with correctional facility protocols, often complemented by experience in telecommunications or support roles. Proficiency with call monitoring systems, ticketing platforms, and knowledge of compliance regulations like FCC or correctional communications standards is beneficial. Excellent communication, problem-solving, and the ability to remain calm under pressure are valuable soft skills for this position. These abilities are essential for ensuring reliable, secure inmate communications while supporting facility operations and maintaining the required legal standards.
What are popular job titles related to Ncic Inmate Communications jobs in Wisconsin?
For Ncic Inmate Communications jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Ncic Inmate Communications jobs in Wisconsin look for?
The top searched job categories for Ncic Inmate Communications jobs in Wisconsin are:
Other
Retirement
Posted 3 days ago
New
Job description
Job Title: Jail Program Security Monitor
Pay Rate: Min to Mid Range
Time Type: Full time
Summary: Responsible for monitoring and observation of Jail Programs areas at Adult Detention Center facilities under the supervision of experienced Deputies; operates and monitors surveillance equipment; maintains activity logs; completes various clerical tasks; assists deputies in escorting inmates and staff when warranted to and from inmate programming locations; and performs other related duties as required.
Duties and Responsibilities- Monitors and conducts visual observation of Jail Programs classroom environments inside the Adult Detention Center facilities
- Alerts appropriate authority when intervention by uniformed Deputies is necessary
- Enforces ADC computer use policy and maintains control of the ADC Jail program areas
- Maintains activity logs regarding incidents occurring within Jail Programs areas
- Prints and distributes class/program rosters and related documents
- Communicate with living unit officers to ensure that inmates are being routed to and from program areas according to schedules
- Recognizes, detects and immediately reports potential contraband and safety concerns to Deputies
- Performs maximum observation of inmates at assigned location
- Assist Deputies with inmate escorts to and from program areas when required
- Assists in researching defendant and suspect criminal history and driver’s license information utilizing the Texas Criminal Information Center (TCIC) and National Criminal Information Center (NCIC) computer systems
- Graduation from High School or a General Education Development (GED) certificate, and three (3) years’ experience dealing with the public; or an equivalent combination of education and experience
- Knowledge of security practices and procedures; knowledge of security equipment and monitoring techniques
- Skill in communicating verbally by telephone and radio; skill in monitoring multiple surveillance screens simultaneously
- Ability to operate personal computer, two-way radio, handless telephone receiver, basic office equipment; ability to deal with hostile, abusive or irrational individuals; ability to establish and maintain effective working relationships with vendors, service providers, co-workers, other County employees, volunteers and the public
- Must be able to stand in a stationary position for extended periods
- Must secure and maintain a favorable background investigation from the Bexar County Sheriff’s Office
- Must complete operational procedure training offered by the Sheriff’s Office within six (6) months of employment
- Must possess a valid driver's license
- Must clear a pre-employment physical and a pre-employment drug screen test
- May be required to work more than forty (40) hours during the workweek
- May work weekends, holidays and perform shift work
- Working conditions are inside a jail environment with occasional exposure to hostile or violent people, bodily injury, contagious diseases, high noise areas, and unfavorable fumes and odors
- Subject to continuous periods of sitting or standing in a stationary position for up to 8 hours per day
- Occasionally may work in an outdoor environment exposed to varying weather
- Exposed to professional staff and potentially hostile people
- Occasionally moves items weighing up to 20 pounds
- Frequently communicates with others; must be able to exchange accurate information
- Operates a computer and other office productivity equipment
Bexar County offers employees a competitive salary, retirement, and benefits. Many employee benefits are available to an employee’s spouse/plus one qualifying adult and dependent child(ren). Employee benefits are strategically designed to support an employee and family, work/life balance.
Employee Benefits | Bexar County, TX - Official Website
Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity. We are committed to providing equal opportunity for protected veterans and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bexar County offers a wide range of opportunities. Our 18 locations and campuses throughout the county jurisdiction are testament to our expansive reach. As public servants, Bexar County employees are dedicated to enhancing our community through exceptional service. Join us and become part of an organization that values accountability, professionalism, and innovation, all while striving for excellence in service. At Bexar County, we are committed to fostering a positive work environment that emphasizes reciprocity, professional growth, and a healthy work/life balance. This mutual commitment is evident in the strong bonds we maintain with our employees, even into their retirement.
About Texas Criminal Defense Lawyers Association
Sourced by ZipRecruiter
Industry
Education
Company size
1 - 10 Employees
Headquarters location
Austin, TX, US
Year founded
1971