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Ncic Inmate Communications Jobs in Georgia (NOW HIRING)

Jailer

Augusta, GA · On-site

$36K - $47K/yr

Monitors inmate activity, and records/maintains in log book. * Works control panel for cells ... Proficiency in using GCIC/NCIC and JMS computer operations, physical restraint methods and ...

Ncic Inmate Communications information

How does NCIC inmate communication work?

NCIC inmate communication involves managing and facilitating communication between inmates and authorized contacts through monitored phone calls, emails, or messaging systems. As an NCIC Inmate Communications professional, you may oversee the operation of communication systems, ensure compliance with security protocols, and assist in resolving technical issues within correctional facilities.

What are the key skills and qualifications needed to thrive in the Ncic Inmate Communications position, and why are they important?

To thrive in an Ncic Inmate Communications role, you need strong customer service skills, attention to detail, and familiarity with correctional facility protocols, often complemented by experience in telecommunications or support roles. Proficiency with call monitoring systems, ticketing platforms, and knowledge of compliance regulations like FCC or correctional communications standards is beneficial. Excellent communication, problem-solving, and the ability to remain calm under pressure are valuable soft skills for this position. These abilities are essential for ensuring reliable, secure inmate communications while supporting facility operations and maintaining the required legal standards.

What jobs can you work in jail?

In jail, inmates can work in roles such as kitchen staff, janitorial services, laundry, or facility maintenance. These jobs often help inmates earn privileges or small wages and may require basic skills or training provided by the facility.

How much does NCIC inmate communication cost?

The cost of NCIC inmate communication varies depending on the facility and communication method used, such as phone calls or messaging services. Fees are typically set by the correctional institution and may include per-minute charges or service fees, often paid by the inmate or their family. It is advisable to check with the specific facility for detailed pricing information and available communication options.

Is NCIC inmate communications legit?

NCIC Inmate Communications is a legitimate service that provides communication solutions for correctional facilities, often involving phone and messaging systems. It is operated by established companies in the correctional technology industry and requires compliance with security and privacy standards.

What is a NCIC Inmate Communications job?

An NCIC Inmate Communications job typically involves managing and maintaining inmate communication systems, such as phone and messaging services, in correctional facilities. Employees may assist with account setup, troubleshoot issues, ensure compliance with regulations, and provide customer support for inmates and their families. The role requires technical knowledge, attention to security protocols, and strong communication skills.

What are the primary responsibilities and typical work environment for someone in an Ncic Inmate Communications position?

In an Ncic Inmate Communications role, your key responsibilities include managing inmate phone accounts, troubleshooting communication issues, ensuring compliance with all facility regulations, and providing support to both inmates and correctional staff. You may work in an office environment at a call center, remotely, or occasionally on-site at correctional facilities, depending on the company's operations. Collaboration with law enforcement, IT teams, and facility management is common, and you'll often need to adapt to evolving security protocols. The role can be fast-paced, requiring accuracy and discretion when handling sensitive information, which keeps your work both challenging and rewarding. Career growth is possible through advancement to supervisory or technical specialist positions as you gain experience and skills.

What are the most commonly searched types of Ncic Inmate Communications jobs in Georgia? The most popular types of Ncic Inmate Communications jobs in Georgia are:
What are popular job titles related to Ncic Inmate Communications jobs in Georgia? For Ncic Inmate Communications jobs in Georgia, the most frequently searched job titles are:
CRIMINAL INFORMATION SYSTEMS TECHNICIAN

CRIMINAL INFORMATION SYSTEMS TECHNICIAN

Fulton County

Atlanta, GA • On-site

$48K/yr

Full-time

Posted 15 days ago


Job description

UNCLASSIFIED POSITION IN THE FULTON COUNTY SHERIFF'S OFFICE AVAILABLE SHIFT ASSIGNMENT: 11:00 p.m. - 7:30 a.m. MUST BE FLEXIBLE TO WORK VARIOUS SHIFTS AS NEEDED, INCLUDING NIGHTS, HOLIDAYS AND WEEKENDS - 24/7 OPERATIONS Primary Responsibilities: Administrative Support: Read and understand different criminal charges and documents; perform various administrative duties as needed Data Entry and Maintenance: Accurately input and update criminal justice information into various databases, including arrest records, warrants, and incident reports Data Retrieval and Analysis: Retrieve and analyze criminal information to assist in investigations, identify trends, and generate reports Security and Compliance: Ensure compliance with data privacy and security regulations, including access controls and strict confidentiality protocols Collaboration: Work closely with law enforcement agencies and officers, analysts, and other stakeholders to support their investigative needs Qualifications: Technical Skills: Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, etc.), computer systems, databases, and data entry Attention to Detail: Ability to accurately input and verify data Problem-Solving: Strong problem-solving and analytical skills Communication Skills: Effective communication skills, both written and verbal Security Awareness: Understanding of data security protocols and best practices Criminal Justice Knowledge: Basic knowledge of criminal justice principles and procedures Stress Tolerance: Ability to work under pressure and handle sensitive information Preferred Qualifications: Previous experience working in a Records Unit or Booking Unit Experience with specific criminal justice information systems (e.g., GCIC, NCIC, RMS, etc.) Additional Considerations: Requires an extensive background check Shift Work: May involve working non-standard hours or shifts, as required Minimum Qualifications: High school diploma or GED required; supplemented by one year of GCIC experience, preferably in a Records or Booking Unit or directly related experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job

Specific License or Certification Required: Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training must be obtained within first 90 days of employment. Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position. May be required to pass a typing test as a condition of employment.

If applicable, must accurately type a minimum of 40 wpm, utilizing a personal computer. Purpose of Classification: The purpose of this classification is to perform work relating to entry and retrieval of information from the Georgia Crime Information Center (GCIC) and the National Crime Information Center (NClC) systems. Assignment location may vary.

Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Processes inmates into the jail booking and fingerprinting inmate, updating inmate records with court dispositions and criminal arrest warrants; schedule and/or prepare the Court calendar for inmates to appear in court; disseminate sensitive GCIC databanks via GCIC/NCIC terminal computer to other law enforcement agencies; communicate via digital mobile devices with emergency dispatcher; register Sex Offenders on the National Offender Registry Systems and enter court ordered temporary and permanent protection orders (TPO) on databanks; Respond to GCICI/ NCIC hit request from other agencies; performs GCIC/NClC wanted person's inquiry on offenders admitted to the jail; place detainers/holds on offenders for extradition, immigration and other local law enforcement agencies; process apprehension requests for law enforcement agencies to apprehend offenders within a limited timeframe; process court orders to admit and/or release inmates from the jail. Update inmate record upon receipt of case dispositions or court order; enter warrants; maintain inmate data, charge status and/or disposition in odyssey; validate GCIC/NCIC warrant entries; modify and cancel warrants on GCIC/NCIC and in odyssey; Log and disseminate GCIC/NCIC sensitive information to authorized personnel and/or other law enforcement agencies; Monitor GCIC/NCIC Computer Terminal; Prepares Calendars for the next day court transport. Clears/removes all invalid warrants entry from the GCIC/NCIC; conduct Criminal History background investigations via GCIC/NCIC computer terminals.

Perform customer service functions in person, by telephone, by email, or by mail; respond to routine questions and complaints; research problems and initiate problem resolution; refer complex complaints/problems to appropriate personnel. Processes a variety of documentation associated with department operations within designated timeframe and adherence to established procedures. Operate or use various equipment and supplies in order to complete work assignments; operate a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, internet, e-mail, or other systems and software; and operates general office equipment as necessary to complete essential functions.

Additional Functions: Performs other related duties as required. SPECIAL REQUIREMENTS: *All applicants must agree to and successfully pass a background investigation, drug screening and polygraph to be considered for employment with the Fulton County Sheriff's Office.* Examination: The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified

If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position. ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS.

WE DO NOT ACCEPT ADDITIONAL INFORMATION AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT. Performance Aptitudes: Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs. Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change. It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.