ZipRecruiter

Log In

1

Nc Fast Help Desk Jobs in Florida (NOW HIRING)

TEEMA

Help Desk Specialist I - Tier 1 Support

Orlando, FL · On-site

$45K - $47K/yr

Serve as 24x7x365 centralized Help Desk Specialist I (Tier 1 Support) - Remote Flexibility | 24/7 Operations Looking to grow your IT support career in a high-impact, fast-moving environment? Join a ...

Celsius

IT Help Desk Technician

Boca Raton, FL · On-site

If you're reading this on your way from 5am spin class to festival fast-pass, you're CELSIUS- an ... Celsius is hiring for this position in our Boca Raton, FL. IT Help Desk Technician Department: IT ...

ID Logistics

Sr. Help Desk Support Technician

Ocala, FL · On-site

$65K - $70K/yr

The Sr. Help Desk Support Technician maintains and support computer systems and networks aiming for ... Demonstrated ability to work collaboratively and adapt in a fast-paced environment.

TEKsystems

It Service Desk Analyst

Orlando, FL

$18 - $21/hr

... a fast paced environment. • Excellent analytical, organizational and technical skills. Skills Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Active ...

Revel Staffing

IT Help Desk Specialist

Tampa, FL

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.

previous pagenext page

Showing results 21-40

All JobsNc Fast Help Desk JobsNc Fast Help Desk Jobs in Florida

Nc Fast Help Desk information

See Florida salary details

$28K

$62.6K

$93K

How much do nc fast help desk jobs pay per year?

As of Aug 23, 2026, the average yearly pay for nc fast help desk in Florida is $62,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $74,700.00 per year, depending on experience, location, and employer.

What is an NC FAST Help Desk?

An NC FAST Help Desk is a support service that assists users of the North Carolina Families Accessing Services through Technology (NC FAST) system. The help desk provides technical support, troubleshooting, and guidance to county workers and other users who use NC FAST to manage public assistance programs. Staff at the help desk resolve issues, answer questions about system functionality, and ensure that users can effectively navigate and use the platform to serve North Carolina residents.

What are the key skills and qualifications needed to thrive as an NC FAST Help Desk specialist?

To thrive as an NC FAST Help Desk Specialist, you need strong problem-solving abilities, knowledge of NC FAST system operations, and experience in customer support, typically supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and the NC FAST application is essential, along with any certifications in IT support or customer service. Excellent communication, patience, and multitasking skills help specialists resolve user issues efficiently and provide a positive support experience. These skills ensure timely and accurate assistance to users, maintaining the smooth operation of critical social services systems.

What are some common challenges faced by NC FAST Help Desk professionals, and how can they effectively address them?

NC FAST Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and supporting users with varying levels of technical expertise. Staying calm under pressure, utilizing strong communication skills, and following structured troubleshooting protocols are key to effectively addressing these challenges. Collaboration with technical teams and continuous learning about system updates also help ensure efficient problem resolution and high customer satisfaction.

What is the difference between Nc Fast Help Desk vs Nc Help Desk Technician?

AspectNc Fast Help DeskNc Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk support, remote and on-siteHelp desk support, remote and on-site
Industry UsageIT support in government and education sectorsIT support across various industries

Both Nc Fast Help Desk and Nc Help Desk Technician roles involve providing technical support, troubleshooting, and customer service. Nc Fast Help Desk may focus more on rapid response and initial support, while Nc Help Desk Technician often involves more in-depth technical problem-solving. They share similar certifications and work environments, making them closely related roles within IT support.

What are popular job titles related to Nc Fast Help Desk jobs in Florida?

For Nc Fast Help Desk jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Nc Fast Help Desk jobs in Florida look for?

The top searched job categories for Nc Fast Help Desk jobs in Florida are:

What cities in Florida are hiring for Nc Fast Help Desk jobs?

Cities in Florida with the most Nc Fast Help Desk job openings:

Nc Fast Help Desk jobs near you
Infographic showing various Nc Fast Help Desk job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,609 per year, or $30.1 per hour.

Help Desk Specialist I - Tier 1 Support

TEEMA

Orlando, FL • On-site

$45K - $47K/yr

Full-time

Re-posted 26 days ago

Job description

Help Desk Specialist I (Tier 1 Agent - External)

Background Investigation Ashburn, VA / Orlando, FL / San Antonio, TX

Primarily remote, within commuting distance

Rotating shifts, 24x7x365 coverage required14160 Personal Computer Support Technician• Serve as 24x7x365 centralized

Help Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations

Looking to grow your IT support career in a high-impact, fast-moving environment? Join a collaborative technical support team providing frontline assistance to external users, business partners, and government stakeholders in a 24/7/365 operations setting.

As a Tier 1 Help Desk Specialist, you’ll serve as the first point of contact for technical questions, system access issues, and service requests. You’ll support users through phone, chat, email, and ticketing platforms while delivering outstanding customer service and timely problem resolution.

Key responsibilities include troubleshooting application and access issues, documenting incidents, managing ticket workflows, escalating complex problems, and keeping users informed throughout the resolution process.

What You Bring:

  • High school diploma or equivalent

  • 1+ year of help desk, service desk, or technical customer support experience

  • Knowledge of Windows, Microsoft Office, and web-based applications

  • Strong communication skills with a customer-focused approach

  • Ability to work rotating shifts, including evenings, weekends, and holidays

  • U.S. Citizenship and ability to successfully complete a background investigation

Preferred Qualifications:

  • Bilingual English/Spanish communication skills

  • CompTIA A+, HDI, or similar certifications

  • Experience with ServiceNow or enterprise ticketing tools

  • Background supporting large-scale customer environments, government operations, or regulated industries

This opportunity is ideal for problem-solvers who enjoy helping people, working with technology, and contributing to mission-critical operations. If you thrive in dynamic support environments and want to build valuable technical experience, we’d love to connect.

Teema logo

About Teema

Sourced by ZipRecruiter

TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Litchfield Park, AZ, US

Social media

FacebookInstagram

View All Teema Jobs