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Navy Federal Customer Service Jobs in Indiana (NOW HIRING)

FiveStar

Customer Service Representative

Corydon, IN · On-site

$14.25 - $19.50/hr

Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and ... Comply with all local, state, and federal laws. * Follow all company policies as outlined in the ...

TireHub LLC

Customer Service Specialist

Indianapolis, IN · On-site

$21.95 - $24.36/hr

Customer Service Specialist About TireHub: At TireHub we move more than tires - we move businesses ... TireHub maintains a drug-free workplace in accordance with state and federal law. Equal Opportunity ...

TireHub

Customer Service Specialist

Indianapolis, IN · On-site

$21.95 - $24.36/hr

Customer Service Specialist About TireHub: At TireHub we move more than tires - we move businesses ... TireHub maintains a drug-free workplace in accordance with state and federal law. Equal Opportunity ...

PLS

Customer Service Representative

East Chicago, IN · On-site

$15.50 - $21/hr

Customer Service Representative Customer Service Representatives (CSRs) are the primary point of ... federal, state, and local regulations, following company policies and procedures, maintaining a ...

Cork Medical

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Strong communication and customer service skills * Attention to detail and organizational skills ... federal employment laws. For further information, please review the Know Your Rights notice from ...

Culligan

Customer Service Rep

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Provide day-to-day customer service operations, including assisting customers, answering incoming ... federal employment laws. For further information, please review the Know Your Rights notice from ...

Culligan Ultrapure

Customer Service Rep

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Provide day-to-day customer service operations, including assisting customers, answering incoming ... federal employment laws. For further information, please review the Know Your Rights notice from ...

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Customer Service Representative Job Number: 365920 Category: Administrative Description: Job Title ... federal, state or local laws. Location: Lafayette , IN Minimum Experience (yrs): 0-3 Required ...

Ollie's

Customer Service Associate

Vincennes, IN · On-site

$12.50 - $17.25/hr

The Customer Service Associate assists customers and helps to maintain the store appearance. The ... In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered ...

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All JobsNavy Federal Customer Service JobsNavy Federal Customer Service Jobs in Indiana

Navy Federal Customer Service information

See Indiana salary details

$9

$17

$25

How much do navy federal customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for navy federal customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Navy Federal Customer Service representative?

Navy Federal Customer Service representatives are professionals who assist members of Navy Federal Credit Union with their banking needs. They handle inquiries about accounts, loans, credit cards, online banking, and other financial services. These representatives are trained to resolve issues, provide information, and ensure a positive customer experience, whether over the phone, online, or in person. Their goal is to help members manage their finances efficiently and answer any questions about Navy Federal products and services.

What are the key skills and qualifications needed to thrive as a Navy Federal Customer Service representative, and why are they important?

To thrive as a Navy Federal Customer Service representative, you need strong communication, problem-solving, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, banking systems, and secure data handling processes is commonly required. Patience, active listening, and a positive attitude help build rapport and resolve member concerns effectively. These skills ensure exceptional member experiences, efficient issue resolution, and uphold the credit union’s reputation for service excellence.

What are some common challenges faced by Navy Federal Customer Service representatives, and how can they be managed effectively?

Navy Federal Customer Service representatives often handle high call volumes and assist members with a wide range of banking needs, from account inquiries to loan applications. A key challenge is managing complex member concerns while maintaining a positive and professional demeanor, especially during peak times. Effective time management, strong problem-solving skills, and a supportive team environment are crucial for success. Regular training and access to up-to-date resources help representatives stay informed and deliver excellent service.

What is the difference between Navy Federal Customer Service vs Navy Federal Member Service Representative?

AspectNavy Federal Customer ServiceNavy Federal Member Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, online support, in-branch assistanceCall centers, in-branch, online support
Employer & IndustryNavy Federal Credit Union, financial servicesNavy Federal Credit Union, financial services
Common Search IntentCustomer support roles at Navy FederalFrontline customer service at Navy Federal

Both roles involve assisting Navy Federal members with banking inquiries, but Navy Federal Customer Service typically refers to the broader support functions, including phone and online support, while Navy Federal Member Service Representatives often work directly with members in branches or via calls, providing personalized assistance. The credentials and work environment are similar, focusing on customer service within the credit union industry.

What are popular job titles related to Navy Federal Customer Service jobs in Indiana?

For Navy Federal Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Navy Federal Customer Service jobs in Indiana look for?

The top searched job categories for Navy Federal Customer Service jobs in Indiana are:

Navy Federal Customer Service jobs near you
Infographic showing various Navy Federal Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

Contact Government Services LLC

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Customer Service Representative

Employment Type: Full Time, Entry Level

CGS is seeking a Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:
  • Reply to calls and emails from the public.
  • Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.
  • Document your communications in our database.
Qualifications:
  • Fully fluent in English and/or Spanish (both written and verbal)
  • High School diploma or General Educational Development (GED) certificate
  • Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation
Ideally, you will also have:
  • Ability to follow policies, procedures, and regulations.
  • Ability to navigate a content management system, other applications and related web sites.
  • Strong written and verbal communication skills.
  • Excellent customer service, dependability and time management skills.
  • Keyboarding proficiency of at least 40 words per minute.
  • Call Center (omnichannel) background a plus.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Apply