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Navy Crossroads Jobs (NOW HIRING)

Crossroads Talent Solutions

PIV General Clerk

Metairie, LA

$15.50 - $18.75/hr

Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled ... Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and ...

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Navy Crossroads information

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$47K

$137.6K

$185.5K

How much do navy crossroads jobs pay per year?

As of Jun 9, 2026, the average yearly pay for navy crossroads in the United States is $137,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $174,000.00 per year, depending on experience, location, and employer.

What job roles are in the navy?

The Navy offers a wide range of job roles including officers, enlisted personnel, and specialized technical positions such as engineers, medical staff, IT specialists, and submariners. These roles require specific training, certifications, and security clearances, and personnel work in diverse environments from ships and submarines to shore facilities.

What are the main responsibilities and daily activities of a Navy Crossroads team member?

As a member of the Navy Crossroads team, you will typically be involved in providing support services and resources to Navy personnel and their families, focusing on career development, relocation assistance, and personal well-being. Your daily tasks may include responding to inquiries, organizing informational sessions, maintaining resource databases, and collaborating with other military support staff. Teamwork and strong communication skills are essential, as you will often coordinate with different departments and community partners to ensure comprehensive support. This role provides valuable experience in program management and customer service, offering potential for advancement within Navy support services.

What is the difference between Navy Crossroads vs Navy Recruiter?

AspectNavy CrossroadsNavy Recruiter
Required CredentialsHigh school diploma or equivalent, military experienceHigh school diploma or equivalent, military background often preferred
Work EnvironmentMilitary installations, recruiting offices, eventsRecruiting offices, community events, schools
Employer & Industry UsageU.S. Navy recruiting divisionU.S. Navy recruiting division

Both Navy Crossroads and Navy Recruiters work within the Navy's recruiting division, often requiring similar credentials and operating in comparable environments. Navy Crossroads typically focuses on providing career guidance and transition support, while Navy Recruiters actively seek and enlist new personnel. Understanding these differences helps candidates identify the right contact for their Navy career inquiries.

What is Navy Crossroads?

Navy Crossroads is an online portal designed for U.S. Navy personnel and their families. It provides a wide range of resources, including information on moving to new duty stations, community forums, news, and support services. The platform helps Navy members stay connected, find support, and access important information about their careers and personal lives. Navy Crossroads is particularly useful for networking and maintaining communication within the Navy community.

What are the key skills and qualifications needed to thrive as a Navy Crossroads specialist, and why are they important?

To thrive as a Navy Crossroads specialist (such as a Navy Career Counselor or Fleet & Family Support professional), you need a solid understanding of Navy policies, career development programs, and resources, often supported by relevant military experience or training. Familiarity with Navy career management systems, counseling tools, and personnel databases is typically required. Strong interpersonal communication, problem-solving, and confidentiality are vital soft skills for effectively assisting sailors and their families. These competencies ensure Navy personnel receive accurate guidance and support, contributing to retention and mission readiness.

Does Old Navy hire full time?

Navy Crossroads is a military-themed retail store, not a company that hires employees. If you are referring to Old Navy, it is a retail clothing brand that does hire full-time employees, often offering positions in sales, management, and support roles. Availability of full-time positions depends on store needs and applicant qualifications.
More about Navy Crossroads jobs
What cities are hiring for Navy Crossroads jobs? Cities with the most Navy Crossroads job openings:
What states have the most Navy Crossroads jobs? States with the most job openings for Navy Crossroads jobs include:
What job categories do people searching Navy Crossroads jobs look for? The top searched job categories for Navy Crossroads jobs are:
Navy Crossroads jobs near you
Infographic showing various Navy Crossroads job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 66% Full Time, 10% Part Time, and 22% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $137,563 per year, or $66.1 per hour.
Contact Center Specialist

Contact Center Specialist

Crossroads Talent Solutions

Bloomington, MN

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney's Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible.
**Contingent Upon Award**
Position Overview
Provides frontline customer service support to applicants and stakeholders, serving as a key resource throughout the hiring process. This role ensures timely, accurate, and professional communication while supporting applicant progression through various stages of pre-employment processing.
Scope of Work Oversight

  • Customer service operations (phone, email, and inquiry management)
  • Applicant support throughout hiring and pre-employment processes
  • Case tracking, documentation, and issue resolution
  • Support for contact center reporting and trend analysis
Key Responsibilities
  • Respond to calls, emails, and applicant inquiries
  • Provide guidance on hiring steps and requirements
  • Resolve routine issues and escalate complex cases
  • Document interactions and track trends
Qualifications
  • High school diploma (or equivalent)
  • 2+ years of administrative or HR support experience
  • Proficiency with Microsoft Office and standard HR/administrative systems
  • Strong communication, organizational, and interpersonal skills
  • Ability to perform in a high-volume, fast-paced environment
Work Environment
  • Primarily on-site, with presence required to meet mission and operational needs
  • Telework may be authorized on a case-by-case basis depending on business requirements
  • High-volume, fast-paced environment supporting critical federal hiring operations and national security missions
Benefits
At Crossroads, we invest in our people by offering a comprehensive benefits package that supports your health, financial future, and overall well-being.
  • Comprehensive Medical, Dental & Vision
  • 401(k) with Employer Match
  • Employer-Paid Life & Disability Insurance
  • Generous PTO & Paid Holidays
  • Flexible Spending Accounts
  • Wellness & Employee Assistance Programs

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Equal Opportunity Employer/Veteran/Disabled

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