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Navy Crossroads Jobs (NOW HIRING)

Crossroads Talent Solutions

PIV General Clerk

Miami, FL · On-site

$16.25 - $19.50/hr

Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled ... Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and ...

Crossroads Talent Solutions

PIV General Clerk

Miami, FL · On-site

$18.87/hr

Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled ... Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and ...

Crossroads Talent Solutions

PIV General Clerk

Charleston, SC · On-site

$15.75 - $19/hr

Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled ... Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and ...

Crossroads Talent Solutions

PIV General Clerk

Tustin, CA · On-site

$17.50 - $21.25/hr

Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled ... Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and ...

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All JobsNavy Crossroads Jobs

Navy Crossroads information

See salary details

$47K

$137.6K

$185.5K

How much do navy crossroads jobs pay per year?

As of Aug 5, 2026, the average yearly pay for navy crossroads in the United States is $137,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $174,000.00 per year, depending on experience, location, and employer.

What are the main responsibilities and daily activities of a Navy Crossroads team member?

As a member of the Navy Crossroads team, you will typically be involved in providing support services and resources to Navy personnel and their families, focusing on career development, relocation assistance, and personal well-being. Your daily tasks may include responding to inquiries, organizing informational sessions, maintaining resource databases, and collaborating with other military support staff. Teamwork and strong communication skills are essential, as you will often coordinate with different departments and community partners to ensure comprehensive support. This role provides valuable experience in program management and customer service, offering potential for advancement within Navy support services.

What is the difference between Navy Crossroads vs Navy Recruiter?

AspectNavy CrossroadsNavy Recruiter
Required CredentialsHigh school diploma or equivalent, military experienceHigh school diploma or equivalent, military background often preferred
Work EnvironmentMilitary installations, recruiting offices, eventsRecruiting offices, community events, schools
Employer & Industry UsageU.S. Navy recruiting divisionU.S. Navy recruiting division

Both Navy Crossroads and Navy Recruiters work within the Navy's recruiting division, often requiring similar credentials and operating in comparable environments. Navy Crossroads typically focuses on providing career guidance and transition support, while Navy Recruiters actively seek and enlist new personnel. Understanding these differences helps candidates identify the right contact for their Navy career inquiries.

What is Navy Crossroads?

Navy Crossroads is an online portal designed for U.S. Navy personnel and their families. It provides a wide range of resources, including information on moving to new duty stations, community forums, news, and support services. The platform helps Navy members stay connected, find support, and access important information about their careers and personal lives. Navy Crossroads is particularly useful for networking and maintaining communication within the Navy community.

What are the key skills and qualifications needed to thrive as a Navy Crossroads specialist, and why are they important?

To thrive as a Navy Crossroads specialist (such as a Navy Career Counselor or Fleet & Family Support professional), you need a solid understanding of Navy policies, career development programs, and resources, often supported by relevant military experience or training. Familiarity with Navy career management systems, counseling tools, and personnel databases is typically required. Strong interpersonal communication, problem-solving, and confidentiality are vital soft skills for effectively assisting sailors and their families. These competencies ensure Navy personnel receive accurate guidance and support, contributing to retention and mission readiness.
More about Navy Crossroads jobs
What cities are hiring for Navy Crossroads jobs? Cities with the most Navy Crossroads job openings:
What states have the most Navy Crossroads jobs? States with the most job openings for Navy Crossroads jobs include:
What job categories do people searching Navy Crossroads jobs look for? The top searched job categories for Navy Crossroads jobs are:
Navy Crossroads jobs near you
Infographic showing various Navy Crossroads job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Contract, and 3% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $137,563 per year, or $66.1 per hour.

Lead Case Manager

Crossroads Talent Solutions

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney's Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible.

**Contingent Upon Award**

Lead Case Manager

Location: Columbus, OH (Defense Supply Center Columbus)
Schedule: Monday-Friday | 7:30 AM-4:30 PM EST
Employment Type: Full-Time

Position Summary

Crossroads Talent Solutions is seeking an experienced Lead Case Manager to support the Ohio Army National Guard (OHARNG) State Surgeon's Office by overseeing non-clinical medical case management operations. This position serves as the senior contractor lead responsible for supervising contractor personnel, managing Medical Evaluation Board (MEB) operations, ensuring contract compliance, and maintaining communication with Soldiers, Medical Readiness NCOs (MRNCOs), unit leadership, and State Surgeon personnel throughout the medical readiness process.

Primary Responsibilities
  • Lead and supervise contractor Case Managers and Case Coordinators.
  • Oversee the management of medical readiness cases from initial identification through final resolution.
  • Manage complex Medical Evaluation Board (MEB) cases.
  • Ensure compliance with Army Regulations, DoD Instructions, HIPAA requirements, and contract requirements.
  • Review case management metrics and quality assurance reports.
  • Coordinate with profiling officers during bi-monthly case reviews.
  • Monitor contractor performance and implement quality control measures.
  • Ensure timely processing of medical documentation using:
    • eCase
    • MEDPROS
    • MEDCHART
    • MODS
    • HRR
  • Oversee Soldier Readiness Processing (SRP) support activities.
  • Provide status updates to Battalion, Brigade, and State Surgeon personnel.
  • Ensure all documentation is complete before submission to MEB Coordinators.
  • Assist in continuous process improvement and contractor performance initiatives.
Minimum Qualifications
  • Current Ohio Licensed Practical Nurse (LPN), Direct Service Social Worker, or
  • Bachelor's degree in a health-related field
  • Minimum three (3) years of professional case management experience
  • Prior supervisory experience
  • Experience managing Medical Evaluation Board (MEB) cases
  • Strong Microsoft Office 365 proficiency
  • Ability to obtain and maintain a Common Access Card (CAC)
  • Ability to successfully complete required Army and DoD training

Benefits

  • Medical/Dental/Vision Benefits Offered
  • 401k
  • Life Insurance plans
  • Employee Health and Wellness program
  • PTO/Sick Leave

Veterans are encouraged to apply.

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Equal Opportunity Employer/Veteran/Disabled