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National Seating And Mobility Jobs (NOW HIRING)

At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of ...

At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of ...

At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of ...

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National Seating And Mobility information

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$7

$14

$19

How much do national seating and mobility jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for national seating and mobility in the United States is $14.17, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $16.11 per hour, depending on experience, location, and employer.

What is National Seating and Mobility?

National Seating & Mobility (NSM) is a company that specializes in providing customized mobility solutions and complex rehabilitation technology for individuals with disabilities and mobility challenges. They offer products such as custom wheelchairs, seating systems, and other adaptive equipment, as well as services like evaluations, fittings, and repairs. NSM works with clients, healthcare professionals, and insurance providers to ensure that individuals receive the equipment and support they need to improve their mobility, independence, and quality of life.

What are some typical challenges faced by Assistive Technology Professionals (ATPs) at National Seating and Mobility, and how can these be addressed?

ATPs at National Seating & Mobility often encounter challenges such as complex client needs, rapidly evolving technology, and coordinating with multiple healthcare providers. Staying up-to-date with the latest assistive devices and regulations is crucial. Building strong communication and problem-solving skills helps ATPs effectively collaborate with clinicians, therapists, and clients to deliver personalized mobility solutions. Participating in ongoing training and leveraging team support are key strategies to overcome these challenges and ensure successful outcomes.

What are the key skills and qualifications needed to thrive as an Assistive Technology Professional (ATP) at National Seating and Mobility, and why are they important?

To thrive as an Assistive Technology Professional at National Seating and Mobility, you need a background in rehabilitation, occupational or physical therapy, and typically certification as an ATP from RESNA. Familiarity with mobility assessment tools, wheelchair and seating systems, and related documentation software is essential. Outstanding interpersonal skills, empathy, and attention to detail help professionals collaborate effectively with clients, families, and healthcare teams. These skills ensure clients receive tailored mobility solutions that improve independence and quality of life.

What is the difference between National Seating And Mobility vs Wheelchair Technician?

AspectNational Seating And MobilityWheelchair Technician
CredentialsCPR, certification in mobility equipmentCertification in wheelchair repair and maintenance
Work EnvironmentMedical facilities, client homes, mobility clinicsRepair shops, client homes, medical equipment stores
Employer & IndustryMobility equipment providers, healthcare industryMedical equipment retailers, repair centers

National Seating And Mobility and Wheelchair Technicians both work within the mobility industry, focusing on wheelchair and mobility device solutions. While National Seating And Mobility offers comprehensive mobility services including assessments and custom seating, Wheelchair Technicians primarily handle repairs and maintenance. Both roles require relevant certifications and serve clients in similar environments, but their scope of work differs, with National Seating And Mobility providing broader mobility solutions.

What does National Seating And Mobility do?

National Seating And Mobility is a provider of custom mobility solutions, including wheelchairs, scooters, and seating systems for individuals with mobility impairments. The company employs trained specialists to assess needs, recommend appropriate equipment, and provide installation and ongoing support, often requiring certifications in healthcare or mobility equipment. Their services help improve independence and quality of life for clients with disabilities.
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Infographic showing various National Seating And Mobility job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,476 per year, or $14.2 per hour.

Full-time

Vision, Retirement

Posted 29 days ago


National Seating & Mobility rating

7.1

Company rating: 7.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

133rd of 739 rated retailers


Job description

Full-Time OpportunityThe General Manager (GM) of Field Operations manages and leads all activities related to a single or multi-unit NSM location. The General Manager ensures execution of key branch activities/initiatives, influences quality, drives exceptional customer care, and builds the employment culture. Serves employees within the location(s) by creating and maintaining safe, efficient, and productive operation. The General Manager has direct oversight of their respective branch financially and operationally, including responsibility for results in terms of productivity, methods of work, profit and loss and employee retention.
What is it like working at National Seating and Mobility?
At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs.
Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located across the United States and Canada, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.
Responsibilities:
  1. Understands NSMs Vision, Mission, and Values. Embodies the values of Honor, Excellence, Accountability, Respect, Teamwork, and Service. Sets the example as a leader in the organization.
  2. Full oversight and responsibility for branch revenue, transaction cycle time, product margins, inventory management, expense control, and EBITDA. Reviews Profit and Loss Statements (P&Ls) and creates/executes actions for improvement in partnership with the Region Area Director.
  3. Understands all Key Performance Indicators (KPIs) for the branch. Reports appropriate metrics to Division Vice President, Regional Area Director, and all branch team members. Utilizes the Branch Operations Dashboard to communicate performance, explaining areas of strength and identifying areas of opportunity. Leads action plans to improve metrics that are under-performing to standards, but also recognizes and celebrates strong results with the broader team.
  4. Provides leadership in growth programs in the marketplace. Knows the market related to competition. Serves as primary contact (in partnership with the sales team) to all Referral Sources and conducts Quarterly Business Reviews with key partners. Addresses relationship or performance standards that are not meeting/exceeding client standards.
  5. Oversees and assists sales teams, including ATP, RTS and Home Access roles to drive growth in the market. Assists sales team members by educating them on the market, knowing where growth opportunities may exist. Seeks new referral sources and builds relationships as a business development method.
  6. Manages inventory to ensure sales and rental inventories are managed in a cost-effective manner. Ensures quality inventory counts, protects inventory from theft, and is diligent in ensuring inventory transfers are documented.
  7. Owns the client's experience in the branch. Always strives to identify improvements for customer experience through Press Ganey results, client feedback, and referral source feedback. Conducts the Client Care Management Checklist on a daily/weekly/monthly basis, as required. (Reviewing the CSR queue, not scheduled deliveries, receiving product management, etc.) Responsible for managing and developing customer service specialists, technicians, and other team members to ensure compliance with all company standards.
  8. Creates a positive working environment for all team members. Actively leads, develops, and communicates to all branch members, ensuring each team member is supported and has the potential to be successful in their role. Understands staffing requirements for the branch and ensures open positions are filled in a timely manner.
  9. Leads activities in selection and hiring, actively participating in local recruitment to assist Human Resources. Selects quality talent and ensures execution of the onboarding program of new hires. Conducts a 60-day review for each new hire, to provide feedback or address areas of concern.
  10. Ensures development of all team members. Ensures that assigned training (including compliance required training and competencies) is completed by required due dates. Leads ongoing development activities for all employees, utilizing NSM University training, supplier training, and other relevant training provided by the company.
  11. Provides ongoing feedback for all team members. Facilitates Performance Management Processes (annual reviews, documented feedback, PIPs, etc.) for the branch, in partnership with Human Resources. Addresses performance issues in a timely manner.
  12. Owns the work culture in the branch. Reviews and creates action plans related to branch culture survey results. Develops retention programs through listening sessions, weekly communications (weekly branch meetings), one-on-one meetings, daily coaching, etc. Creates a supportive environment where all employee talents can be maximized and celebrated. Leads by example in embracing diversity, inclusion, and belonging. Drives an active local recognition program to highlight performance and key contributions.
  13. Conducts Branch Assessment Tool on a quarterly basis. Takes action on findings, addressing quality or gaps in performance.
  14. Drives client orders efficiently in the branch. Takes ownership for quality orders being entered and approved in a timely basis. Reviews Missing Information Reports, to ensure quality submissions. Provides feedback and trains team members who lack quality or timeliness on new order elements, whether it be new products or repairs.
  15. Ensures that all employees are trained on the technology elements related to their role, to include Mobility Advisor. Serves as the local subject matter expert on branch related technologies.
  16. Accountable for organizational activities and operations being carried out in compliance with company policies and procedures, applicable federal, state, and local laws, as well as Joint Commission standards.
  17. Collaborates with Human Resources to resolve employee concerns and issues. Addresses and resolves client concerns at the branch level.
  18. Assures proper maintenance and care of facilities, vehicles, and property. Ensures a safe working environment by following all safety protocols.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.
Qualifications:
  • Bachelor's Degree or equivalent work experience
  • Minimum of ---5 years in a of progressive management experience, overseeing a complex business with aggregate financial and operational responsibility
  • Proven track record of modeling excellent leadership skills. Exemplifies a servant leadership mentality
  • Ability to communicate (both verbal and written) effectively with leadership, clients, referral sources, and support staff

This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.
#NSMT1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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