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National Pen Jobs (NOW HIRING)

National Pen

Human Resource Manager

Shelbyville, TN · On-site

National Pen is looking for a People Operations Manager to be directly responsible for the overall administration, coordination, and evaluation of the human resource function in a manufacturing ...

pens.com

Human Resource Manager

Shelbyville, TN · On-site

National Pen is looking for a People Operations Manager to be directly responsible for the overall administration, coordination, and evaluation of the human resource function in a manufacturing ...

Friona Industries

Pen Rider - Bovina, TX

Bovina, TX · On-site

Friona Industries Pen Rider's priority is to ensure and maintain the health and welfare of the ... creed, national origin, gender, disability veteran status or any and all other unlawful biases ...

Friona Industries

Pen Rider - Bovina, TX

Bovina, TX

Friona Industries Pen Rider's priority is to ensure and maintain the health and welfare of the ... creed, national origin, gender, disability veteran status or any and all other unlawful biases ...

Friona Industries

Pen Rider - Happy, TX

Happy, TX · On-site

Friona Industries Pen Rider's priority is to ensure and maintain the health and welfare of the ... creed, national origin, gender, disability veteran status or any and all other unlawful biases ...

Friona Industries

Pen Rider - Happy, TX

Happy, TX · On-site

Friona Industries Pen Rider's priority is to ensure and maintain the health and welfare of the ... creed, national origin, gender, disability veteran status or any and all other unlawful biases ...

Friona Industries

Pen Rider - Dalhart, TX.

Dalhart, TX · On-site

A Pen Rider will work closely with all feedyard departments both as an individual and as a member ... creed, national origin, gender, disability veteran status or any and all other unlawful biases ...

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National Pen information

What is the largest pen company in the US?

The largest pen company in the US is Pilot Corporation of America, known for its popular pens like the Pilot G2. Other major companies include Bic and Paper Mate, which also have significant market shares. These companies often seek employees in manufacturing, sales, and marketing roles.

What is a National Pen representative?

A National Pen representative is a professional who works for National Pen, a company specializing in customized promotional products such as pens, stationery, and corporate gifts. Representatives are typically responsible for assisting customers in selecting products, processing orders, and providing information on customization options. They may work in sales, customer service, or marketing roles, ensuring that clients receive high-quality branded items tailored to their needs. National Pen representatives play a key role in building customer relationships and supporting business growth. Their expertise helps clients effectively promote their brands through personalized products.

What are the key skills and qualifications needed to thrive as a Sales Representative at National Pen, and why are they important?

To thrive as a Sales Representative at National Pen, you need strong sales acumen, persuasive communication skills, and a high school diploma or equivalent, with some roles preferring prior sales experience. Familiarity with CRM software, order processing systems, and proficiency in Microsoft Office are typically required. Exceptional interpersonal skills, a customer-focused mindset, and resilience under pressure help individuals excel in this position. These abilities are crucial for consistently meeting sales targets, building long-term client relationships, and driving business growth in a competitive market.

Where is National Pen located?

National Pen is headquartered in the United States, with additional offices and manufacturing facilities in various locations. The company's main operations are often based in regions with strong manufacturing and distribution infrastructure, supporting its global sales and marketing efforts.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, or senior executives, often requiring advanced skills, certifications, or extensive experience. Freelance professionals like top-tier consultants or contractors in finance, law, or technology may also reach this earning level with significant client volume or project scope.

How many employees does National Pen have?

National Pen is a global company that employs approximately 2,000 people worldwide. The number of employees can vary based on location and business needs, and the company often hires for roles in sales, marketing, manufacturing, and customer service.

What are some typical challenges faced by employees working at National Pen, and how can new hires prepare for them?

Employees at National Pen, especially those in customer service and sales roles, often face the challenge of managing a high volume of inquiries and meeting sales targets within tight deadlines. Adapting to a fast-paced, target-driven environment and maintaining excellent communication with both customers and colleagues are essential. New hires can prepare by developing strong organizational skills, practicing active listening, and familiarizing themselves with the company's product catalog and CRM systems. A proactive approach to learning and teamwork will help overcome initial hurdles and contribute to long-term success.

What is the difference between National Pen vs Customer Service Representative?

AspectNational PenCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sales or marketing experience beneficialHigh school diploma or equivalent; excellent communication skills
Work EnvironmentOffice or remote sales/marketing settingCall centers, offices, or remote customer support
Industry UsagePromotional products and corporate giftingCustomer support across various industries
Common Search/ComparisonYesYes

National Pen primarily focuses on sales and marketing of promotional products, often involving direct customer interaction and sales strategies. Customer Service Representatives handle client inquiries, support, and problem resolution. While both roles require strong communication skills, National Pen roles emphasize sales and marketing, whereas Customer Service Representatives focus on support and service delivery.

What cities are hiring for National Pen jobs? Cities with the most National Pen job openings:
What states have the most National Pen jobs? States with the most job openings for National Pen jobs include:
What job categories do people searching National Pen jobs look for? The top searched job categories for National Pen jobs are:
National Pen jobs near you
Infographic showing various National Pen job openings in the United States as of June 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% In-person job distribution.
Human Resource Manager

Human Resource Manager

National Pen

Shelbyville, TN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description


Job Title: People Operations Manager Location: Onsite - Shelbyville, Tennessee Overview of Role: National Pen is looking for a People Operations Manager to be directly responsible for the overall administration, coordination, and evaluation of the human resource function in a manufacturing environment and will also lead the full-cycle recruitment efforts. Works closely with key management to ensure appropriate support is provided to the operations of the facility.
What you will do:
People Operations
  • Plans, organizes, and controls all activities of the department. Participates in developing department goals, objectives and systems.
  • Develops, recommends and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures.
  • Knowledge and/or experience with affirmative action program, EEO-1 filings and conform to EEO regulations.
  • Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings, such as seminars.
  • Evaluates reports, decisions and results of department initiatives in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
  • Ensures compliance with all federal, state and local employment laws. Working knowledge of Sarbanes-Oxley (SOX) compliance.
  • Maintain employee information using Oracle and ADP Workforce Now system.
  • Conduct routine personnel file audits to ensure information contained within the files are complete and compliant with federal, state and local requirements.
  • Maintain a positive work environment and provide employees with open communication channels.
  • Plan employee/team recognition programs to reward positive behavior and create good work morale.
  • Perform wage surveys and make wage recommendations.
  • Establish fair and equitable pay grades within company based on mental/physical demands, working conditions, education required, experience, complexity of duties, etc.
  • Coordinate team development and skills training.
  • Identify training needs within the organization.
  • Facilitate training programs in-house or obtain resource outside the company.
  • Communicate and educate employees on company health and welfare plans.
  • Enroll employees in benefits within scope of plan.
  • Working knowledge of Workers' Compensation processes and regulations, including OSHA and TOSHA.
  • Assist with recruitment for all levels within the organization (including management, staff, and hourly workforce).
  • Develop job descriptions, employment ads.
  • Perform interviews, reference checks, administer assessment tests, make hiring recommendations

Talent Acquisition
  • Manage full-cycle recruitment for hourly, technical, and salaried roles, from job posting to onboarding.
  • Collaborate with hiring managers to define job requirements, interview processes, and recruitment strategies.
  • Source candidates through multiple channels including job boards, social media, career fairs, and employee referrals.
  • Screen resumes, conduct initial interviews, and coordinate with department leads for follow-up interviews.
  • Develop and maintain talent pipelines for critical and hard-to-fill roles.
  • Track and report on recruiting metrics such as time-to-fill, cost-per-hire, and source effectiveness.

What we need from you:
  • Bachelor's degree in Human Resources, Business, or related field
  • 5-10+ years HR experience, including experience in a manufacturing or industrial environment
  • Strong knowledge of employment law and HR best practices
  • Experience supporting a shift-based, high-volume workforce
  • Strong leadership and influencing skills
  • Excellent communication and interpersonal skills
  • Problem-solving and conflict resolution ability
  • High resilience and ability to work in a fast-paced environment
  • Data-driven mindset with strong analytical skills
  • Hands-on, pragmatic approach with strong shop-floor presence

Physical Demands:
Prolonged sitting and standing may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position reports directly to the Director, People Operations and dotted line to Talent Acquisition Manager.
National Pen Co., LLC is an Equal Opportunity Employer. National Pen does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
About National Pen
With 60 years of experience and serving 22 countries worldwide, National Pen brands offer more value and simplicity to customers and distributor partners. National Pen's flagship direct-to-business brand is Pens.com, and the company operates via a network of more than 10 facilities across North America, Europe, Africa, Australia and Asia.
To learn more, visit: www.PENS.com
National Pen is a Cimpress brand (Nasdaq: CMPR).
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