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National Pen Jobs (NOW HIRING)

National Pen

Maintenance Technician

Shelbyville, TN · On-site

JOB TITLE: Maintenance Technician Reports to: Molding Manager Location: Tennessee JOB SUMMARY : The maintenance technician position is responsible for performing highly diversified duties to install ...

Friona Industries

Pen Rider - Bovina, TX

Bovina, TX · On-site

Friona Industries Pen Rider's priority is to ensure and maintain the health and welfare of the ... creed, national origin, gender, disability veteran status or any and all other unlawful biases ...

Friona Industries

Pen Rider - Bovina, TX

Bovina, TX · On-site

Friona Industries Pen Rider's priority is to ensure and maintain the health and welfare of the ... creed, national origin, gender, disability veteran status or any and all other unlawful biases ...

Friona Industries

Pen Rider - Dalhart, TX.

Dalhart, TX · On-site

A Pen Rider will work closely with all feedyard departments both as an individual and as a member ... creed, national origin, gender, disability veteran status or any and all other unlawful biases ...

Friona Industries

Pen Rider - Dalhart, TX.

Dalhart, TX · On-site

A Pen Rider will work closely with all feedyard departments both as an individual and as a member ... creed, national origin, gender, disability veteran status or any and all other unlawful biases ...

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National Pen information

What is a National Pen representative?

A National Pen representative is a professional who works for National Pen, a company specializing in customized promotional products such as pens, stationery, and corporate gifts. Representatives are typically responsible for assisting customers in selecting products, processing orders, and providing information on customization options. They may work in sales, customer service, or marketing roles, ensuring that clients receive high-quality branded items tailored to their needs. National Pen representatives play a key role in building customer relationships and supporting business growth. Their expertise helps clients effectively promote their brands through personalized products.

What are the key skills and qualifications needed to thrive as a Sales Representative at National Pen, and why are they important?

To thrive as a Sales Representative at National Pen, you need strong sales acumen, persuasive communication skills, and a high school diploma or equivalent, with some roles preferring prior sales experience. Familiarity with CRM software, order processing systems, and proficiency in Microsoft Office are typically required. Exceptional interpersonal skills, a customer-focused mindset, and resilience under pressure help individuals excel in this position. These abilities are crucial for consistently meeting sales targets, building long-term client relationships, and driving business growth in a competitive market.

Who owns National Pen?

National Pen is owned by the Newell Brands company, which acquired the business to expand its promotional products portfolio. Employees working in roles at National Pen may be involved in manufacturing, sales, or customer service within a global organization.

What happened to the National Pen Company?

The National Pen Company is a promotional products business that continues to operate, providing customized pens and writing instruments. It has expanded its product offerings and online presence, maintaining employment opportunities in sales, customer service, and manufacturing roles.

What does National Pen do?

National Pen is a company that designs and manufactures promotional products such as pens, mugs, and other branded items for businesses. Employees in related roles may be involved in product development, sales, or customer service within a manufacturing or marketing environment.

What are some typical challenges faced by employees working at National Pen, and how can new hires prepare for them?

Employees at National Pen, especially those in customer service and sales roles, often face the challenge of managing a high volume of inquiries and meeting sales targets within tight deadlines. Adapting to a fast-paced, target-driven environment and maintaining excellent communication with both customers and colleagues are essential. New hires can prepare by developing strong organizational skills, practicing active listening, and familiarizing themselves with the company's product catalog and CRM systems. A proactive approach to learning and teamwork will help overcome initial hurdles and contribute to long-term success.

What is the highest paying national park job?

The highest paying national park jobs are typically park superintendents or chief rangers, with salaries often exceeding $100,000 annually. These roles require extensive experience, leadership skills, and often a background in environmental management or public administration.

What is the difference between National Pen vs Customer Service Representative?

AspectNational PenCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sales or marketing experience beneficialHigh school diploma or equivalent; excellent communication skills
Work EnvironmentOffice or remote sales/marketing settingCall centers, offices, or remote customer support
Industry UsagePromotional products and corporate giftingCustomer support across various industries
Common Search/ComparisonYesYes

National Pen primarily focuses on sales and marketing of promotional products, often involving direct customer interaction and sales strategies. Customer Service Representatives handle client inquiries, support, and problem resolution. While both roles require strong communication skills, National Pen roles emphasize sales and marketing, whereas Customer Service Representatives focus on support and service delivery.

What cities are hiring for National Pen jobs? Cities with the most National Pen job openings:
What states have the most National Pen jobs? States with the most job openings for National Pen jobs include:
What job categories do people searching National Pen jobs look for? The top searched job categories for National Pen jobs are:
National Pen jobs near you
Infographic showing various National Pen job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Production Planning Assistant

Production Planning Assistant

National Pen

Shelbyville, TN • On-site

$13.75 - $17.75/hr

Full-time

Posted 11 days ago

Job description


Job Title: Production Scheduler Location: Shelbyville
Overview of Role:
We are seeking an experienced and motivated Production Scheduler who will be responsible for the day-to-day execution of production schedules for assigned manufacturing areas. This role acts as the primary expeditor on the shop floor, ensuring materials, priorities, and schedules are executed as planned. Works in close coordination with Production Supervisors, Warehouse, and the Site Production Planner, focusing on short-term schedule stability, material flow, and rapid issue escalation.
What you will do
Production Schedule Execution & Expediting
  • Execute daily and weekly production schedules for assigned lines or
  • processes.
  • Actively follow up on the shop floor to ensure production is running
  • according to plan.
  • Track schedule adherence and identify delays, interruptions, or priority
  • conflicts.
  • Expedite orders, materials, or decisions required to protect daily output and
  • SLAs.
    Provide real-time feedback to the Production Planner on execution issues.

Material & Capacity Coordination
  • Verify material availability and readiness before releasing or confirming
  • schedules.
  • Coordinate with Warehouse and Material Handling teams to ensure timely
  • staging of materials.
  • Identify short-term material shortages, labor gaps, or capacity constraints.
  • Proactively escalate risks that may impact production commitments.

ERP & Data Accuracy
  • Maintain accurate production schedules and execution data in the ERP
  • system.
  • Ensure timely updates of work orders, production confirmations, and
  • schedule changes.
  • Support data accuracy required for planning, reporting, and KPI tracking.

Communication & Follow-Up
  • Communicate daily priorities and changes to Production Supervisors andTeam Leaders.
  • Participate in daily production meetings, providing clear status updates and
  • risks.
  • Serve as the main scheduling contact for execution-related questions during the shift.
  • Ensure alignment between planning priorities and shop-floor execution.
  • Support to Production Planning & Continuous Improvement
  • Provide continuous execution feedback, constraint visibility, and shop-floor insights to the Production Planner to support planning decisions.
  • Follow defined planning rules, scheduling standards, and escalation paths.
  • Support continuous improvement initiatives related to: § Schedule stability § Material flow § Throughput and execution discipline

What we need from you:
  • 1-2 years of experience in production control, scheduling, or planning roles.
  • Languages: English required.
  • Basic understanding of manufacturing operations and production flow.
  • ERP system experience required. ORACLE / SAP
  • Proficiency in Microsoft Excel and Office tools.
  • Strong attention to detail and organizational skills.
  • Flexibility on working schedule

Soft Skills
  • Strong organization and follow-up discipline
  • Attention to detail and data accuracy
  • Clear, direct communication
  • Sense of urgency and ownership
  • Ability to identify issues early and escalate effectively
  • Team-oriented mindset

About National Pen
With 60 years of experience and serving 22 countries worldwide, National Pen brands offer more value and simplicity to customers and distributor partners. National Pen's flagship direct-to-business brand is Pens.com, and the company operates via a network of more than 10 facilities across North America, Europe, Africa, Australia and Asia.
To learn more, visit: www.PENS.com
National Pen is a Cimpress brand (Nasdaq: CMPR).
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