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National Grid Jobs (NOW HIRING)

National Grid

Relay Technician (3)

Albany, NY

$97K - $106K/yr

National Grid is in search of 3 experienced Relay Technician to work out of our Albany, New York headquarters. The position offers excellent opportunities for promotion in the field depending on ...

National Grid

Relay Technician (3)

Albany, NY · On-site

$97K - $106K/yr

National Grid is in search of 3 experienced Relay Technician to work out of our Albany, New York headquarters. The position offers excellent opportunities for promotion in the field depending on ...

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How much do national grid jobs pay per year?

As of Jun 15, 2026, the average yearly pay for national grid in the United States is $107,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What job makes 10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree include roles such as commercial pilot, real estate broker, or sales manager, which often rely on experience, licenses, or certifications rather than formal education. These positions typically require specialized skills, strong sales abilities, or industry-specific training, and may involve irregular hours or high performance expectations.

What are the key skills and qualifications needed to thrive in the National Grid position, and why are they important?

To thrive in a National Grid position, such as an engineer, technician, or analyst, a solid background in electrical engineering, energy systems, or related technical fields is essential, often supported by relevant degrees or apprenticeships. Familiarity with industry-standard tools like SCADA systems, safety protocols, and certifications such as NERC or OSHA are commonly required. Strong problem-solving skills, teamwork, and clear communication enable effective collaboration in fast-paced and sometimes high-pressure environments. These abilities are vital for ensuring the safe, reliable, and efficient operation and maintenance of critical infrastructure.

What is a National Grid job?

A National Grid job refers to a career with National Grid, a multinational electricity and gas utility company responsible for energy transmission and distribution. Jobs at National Grid span various fields, including engineering, operations, customer service, IT, and corporate roles. Employees work to maintain and improve the energy infrastructure, ensuring reliable service to homes and businesses. These roles often require technical expertise, problem-solving skills, and a commitment to sustainability and safety.

What are the typical career advancement opportunities for roles within National Grid?

Employees at National Grid often find robust opportunities for career advancement, whether starting as a field technician, engineer, or analyst. The company encourages professional growth through ongoing training, educational support, and access to mentorship programs. Many staff members progress into senior technical positions, project management roles, or leadership opportunities within different departments. Advancement is typically supported by demonstrated technical expertise, commitment to safety, and strong collaborative skills, offering a clear pathway to higher responsibility and broader impact within the organization.

What professions make 200,000 a year without a degree?

High-paying professions that can reach $200,000 annually without a degree include roles such as commercial pilot, real estate broker, and certain sales manager positions. These jobs often require specialized skills, experience, or licensing, and may involve working in high-pressure environments or managing large teams.

How much do National Grid workers make per hour?

National Grid workers' hourly wages vary by position and experience, but entry-level roles typically start around $20 to $30 per hour. Skilled roles such as linemen or technicians can earn $40 or more per hour, often with overtime opportunities and benefits included.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, especially in large corporations. Certain specialized professions like investment bankers, senior surgeons, and successful entrepreneurs may also earn this level of income, often requiring extensive experience, advanced skills, and significant responsibility.
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National Grid jobs near you
Infographic showing various National Grid job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, and 3% Contract. Highlights an 75% Physical, 6% Hybrid, and 19% Remote job distribution, with an average salary of $107,500 per year, or $51.7 per hour.

Senior Account Manager (Customer Connections), Customer Contact

National Grid

Syracuse, NY • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About us
National Grid is hiring an Senior Account Manager (Customer Connections), Customer Contract for our Commercial Services Account Management team in one of the following locations: Syracuse NY, Albany NY or Buffalo NY.
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
Job Purpose
The Commercial Services Account Management team manages a portfolio of customers interconnected to the National Grid transmission system that connect to or operate within our networks in New York State. The Account Manager role includes maintaining customer relations with our wholesale generation customers & developers, municipalities, large load retail customers, and other transmission owners in New York State operating under the jurisdiction of the NYISO and the FERC.
The Account Manager will maintain ownership of the day-to-day relationships with our customers, contract management, and project management of transmission customer projects to ensure superior customer satisfaction, compliance with contracts and tariffs, and to enhance National Grid's corporate reputation. They will collaborate with internal and external stakeholders to meet customer needs while ensuring compliance with requirements and protecting National Grid's interests.
Key Accountabilities
  • Manage and direct customer activities to deliver solutions to achieve superior customer satisfaction within assigned account portfolio.
  • Administer new interconnection requests by participating in internal and external scoping meetings, negotiating study agreements, and documenting status of new and developing requests for both generation and large load.
  • Ensure all interconnection requirements are appropriately assessed, designed, planned, resourced and scheduled in a timely and cost-effective manner to ensure best value for National Grid and the interconnecting customer.
  • Research and respond to customer or internal requests related to contract provisions; including billing, ownership, and cost responsibility.
  • Coordinate with Network Strategy, Project Management and Operations to communicate capital project and outage information to customers, to provide superior customer service and meet contractual obligations.
  • Validate that National Grid is meeting provisions contained within our contracts including scope, schedule, and budget items. Communicate internally and externally with customers on variations.
  • Ensure data and status associated with customer and contract information is incorporated into Salesforce system for accurate reporting and account continuity.
  • Responsible for maintaining main contract documents and relaying information to customers and stakeholders. Individual is required to process large amounts of information and write clear and concise project agreement documents that convey National Grid's policy and the scope of the project.
  • Maintain a relationship within National Grid & Customers. Individual should expect to coordinate with all stakeholders.
  • Input and manage data and structure reports to aid in the management of their account portfolio and for organizational reporting purposes.
  • Lead meetings and track/report on status of active issues.
  • Draft and contribute to the negotiation of provisions within transmission contracts.
  • Perform analysis and make a recommendation and gain buy-in.

Qualifications
  • Bachelor's degree in business, Communications, Engineering or related field
  • Minimum of 5 years with Customer or Contract Management. Strong background in Contract Management, Electric Utilities and/or Construction is a plus
  • High level competencies in relationship management, communication, and conflict resolution
  • Experience with negotiating and reporting
  • Strong Probability and decision-making skills; strong attention to detail and high level of accuracy
  • Proficiency with Microsoft Office applications and Salesforce.
  • Ability to work within a matrix environment and function as a team member to accomplish the\ department's goals
  • Legal background and knowledge of contracting terms & conditions, preferred
  • Must be comfortable speaking in front of both large and small groups. Contract Specialist may often lead meetings or be required to facilitate discussions with individual customers
  • Project Management experience and familiarity with project lifecycle, preferred.
  • Proven experience negotiating contracts is required.

More Information
#LI-Hybrid
#LI-STR1
Upstate NY Salary: $102,000 - $120,000 a year
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

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