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National Customer Service Manager Jobs (NOW HIRING)

IPEX

Customer Service Manager

Lynchburg, VA · On-site

The National Customer Service Manager plays a key role in driving excellence in customer experience in alignment with IPEX's customer intimacy strategy. They lead a high-performing team of regional ...

IPEX

Customer Service Manager

Lynchburg, VA · On-site

The National Customer Service Manager plays a key role in driving excellence in customer experience in alignment with IPEX's customer intimacy strategy. They lead a high-performing team of regional ...

Transdev

Customer Service Manager

Modesto, CA · On-site

$78K - $85K/yr

Customer Service Manager Transdev is looking for a Customer Service Manager in Modesto, CA to ... color, national origin, age, disability, veteran status, genetic data, gender identity, sexual ...

Hobby Lobby Careers

Customer Service Manager

Holmdel, NJ · On-site

$15.90 - $16.90/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Hiram, GA · On-site

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Hyannis, MA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Socket.dev

Customer Service Manager

West Point, GA · On-site

Customer Service Manager Company Overview: Amwaste LLC is a growing company in the Waste Services Industry, dedicated to providing exceptional service and innovative solutions to our clients. We are ...

Addison Group

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm ... national origin, age, disability, genetic information, marital status, amnesty, or status as a ...

Bi-Mart Corporation

Customer Service Manager

Seaside, OR · On-site

$19.60 - $21.20/hr

Our Customer Service Manager's daily tasks include prompt and friendly service to our customers ... We do not discriminate on the basis of race, religion, color, national origin, gender, sexual ...

Pae

Customer Service Manager

Mclean, VA · On-site

... to a national security mission. This is your opportunity to lead and grow in a position that ... Certified Customer Service Manager (CCSM); Customer Service Excellence Certification. PREFFERRED ...

Transdev

Customer Service Manager

Baltimore, MD · On-site

Customer Service Manager Transdev is looking for a Customer Service Manager in Baltimore, MD to ... color, national origin, age, disability, veteran status, genetic data, gender identity, sexual ...

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How much do national customer service manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for national customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

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National Customer Service Manager jobs near you
Infographic showing various National Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

National Customer Service/Tech Support Specialist

Topeka, KS • On-site

MBA CSi
51 - 200 employees
Learn more about MBA CSiexternal

Other

Re-posted 11 days ago

Job description

National Customer Service Specialist

MBA Consulting Services, Inc. is looking for a detail-oriented National Customer Service Specialist to support the U.S. Postal Service at their Topeka, KS facility. In this role, you'll play a key part in maintaining and improving the USPS's Security Lock policies, systems, and processes. You'll assist customers with ordering locks and keys, provide Tier 2 help desk support, and ensure accuracy in critical data files and records.

If you're a collaborative problem-solver with advanced technical skills and a knack for multitasking, this role is perfect for you!

This position does not allow for remote/telework flexibility.

Responsibilities

  • Communicate with Postal employees and customers to share updates on systems, processes, and ordering policies.
  • Generate reports and suggest process improvements for better management and efficiency.
  • Develop and implement policies and procedures to enhance Security Lock functions.
  • Provide technical support for ordering systems and related applications.
  • Maintain accurate records for key returns, combination changes, and product updates.
  • Participate in meetings to provide insights and recommendations on Security Lock programs.
  • Support Tier 2 help desk operations by addressing escalated customer inquiries and resolving issues.

Basic Qualifications

  • High School diploma or equivalent
  • 2-3 years' experience in customer service, help desk/call center operations, or materials ordering support.
  • Advanced proficiency in MS Excel, Access, and CSV files.
  • Familiarity with MS Teams.
  • Strong communication, multitasking, and problem-solving abilities.
  • A proactive and adaptable mindset with the ability to work under pressure.
  • Ability to pass a Background Investigation, Drug Test, and provide fingerprinting to obtain a Public Trust Clearance

Preferred Qualifications

  • Undergraduate degree

Additional Details

  • Location: Onsite at USPS facility, 500 Gary Ormsby Dr., Topeka, KS
  • Schedule: Monday-Friday, 9:00 AM – 5:30 PM CT.
  • Position Type: Non-exempt, 40-hour workweek
  • Length of Position: 1 year with the potential of being extended an additional year

"MBA CSi is an Equal Opportunity Employer. Women, Minorities, Veterans, and individuals with disabilities are encouraged to apply." EOE – Minority/ Female/ Veteran/ Disabled

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