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Mychart Jobs in Virginia (NOW HIRING)

Trinityhealth

$15.25 - $18.50/hr

Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.

Trinity Health

$15.25 - $18.50/hr

Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.

Trinityhealth

$15.25 - $18.50/hr

Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.

Trinity Health

$15.25 - $18.50/hr

Collect payments and support accurate billing processes. * Assist with patient communications, paperwork, and MyChart support. * Maintain patient records and support day-to-day office operations.

Sentara Healthcare

LPN Coordinator

Harrisonburg, VA · On-site

$24.25 - $32.25/hr

With locations throughout Hampton Roads, Northeastern North Carolina and Northern Virginia, our care teams strive to put new tools, such as Sentara MyChart and Sentara MDLIVE, to work for our ...

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$18.8K

$62.3K

$124.9K

How much do mychart jobs pay per year?

As of Aug 6, 2026, the average yearly pay for mychart in Virginia is $62,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $78,800.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are the most commonly searched types of Mychart jobs in Virginia? The most popular types of Mychart jobs in Virginia are:
What are popular job titles related to Mychart jobs in Virginia? For Mychart jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Mychart jobs in Virginia look for? The top searched job categories for Mychart jobs in Virginia are:
What cities in Virginia are hiring for Mychart jobs? Cities in Virginia with the most Mychart job openings:
Mychart jobs near you
Infographic showing various Mychart job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,300 per year, or $30 per hour.

Medical Receptionist

Eastern Virginia Medical School

Norfolk, VA • On-site

$36K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview
The Department of Otolaryngology at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Receptionist to join the team.
This position is responsible for working directly with our Otolaryngology patients and the referring providers. This position is responsible for ensuring appropriate referral information is received, scheduling patients for new patient appointments and follow ups, and completing correspondence to the referring provider's office. This position is also responsible for checking in/out patients, answering the telephone, scanning pertinent patient data into the electronic medical record, and verifying patient insurance information. Patient confidentiality must be maintained at all times.
Responsibilities
  • Open and close office.
  • Schedule patient appointments, call patients to remind and confirm appointments, reschedule patients from reschedule list, and make sure providers and residents schedules are full.
  • Check patients in and out, collect copays, balances, self-pay, and cosmetic fees at time of service and record payments in Epic.
  • Update patient's insurance and demographic information in the EHR.
  • Answer multi phone line and transfer patients to the proper department.
  • Set patients up with our patient portal MyChart and trouble shoot any problems they are having.
  • Checks the electronic medical record for referrals and authorization prior to visit or upon patient arrival. Makes sure all information/ paperwork in scanned into the patient's chart.
  • Scans in referrals, medical records request, FMLA paperwork and clinical correspondence.
  • Performs daily batch in accordance with EVMS Medical Group cash handling policy and send to EVMS Medical Group for deposit.
  • Ensures waiting room is clean and organized.
  • Gives directions to patients and visitors.
  • Checks and answer tasks that are directly assigned to personal in basket, and any pools that are assigned.
  • All other duties as assigned related to front office and administrative duties.

Qualifications
Minimum Qualifications and Skills:
  • Strong customer service and interpersonal communication skills.
  • Professional demeanor and appearance, ability to multitask in a fast-paced clinical environment.
  • Attention to detail and accuracy.
  • Experience collecting co-payments.
  • Comfortable answering phones and ability to maintain patient confidentiality (HIPPA Compliance)

Preferred Qualifications:
  • Proficient in EPIC
  • Excellent organizational and time management skills
  • Team-oriented with the ability to work independently.

Location : Location
US-VA-Norfolk

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