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Mychart Jobs in Springfield, VA (NOW HIRING)

MyChart Digital Solutions Analyst

Alexandria, VA · On-site

$105K - $124K/yr

The MyChart Digital Solutions Analyst will merge digital/virtual solutions with healthcare operations. As part of the VHC IS Division's Special Projects Team, the candidate will support VHC's vision ...

The MyChart Digital Solutions Analyst will merge digital/virtual solutions with healthcare operations. As part of the VHC IS Division's Special Projects Team, the candidate will support VHC's vision ...

MyChart Digital Solutions Analyst

Alexandria, VA · On-site +1

$105K - $124K/yr

The MyChart Digital Solutions Analyst will merge digital/virtual solutions with healthcare operations. As part of the VHC IS Division's Special Projects Team, the candidate will support VHC's vision ...

The MyChart Digital Solutions Analyst will merge digital/virtual solutions with healthcare operations. As part of the VHC IS Divisions Special Projects Team, the candidate will support VHCs vision of ...

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Showing results 1-20

Mychart information

See Springfield, VA salary details

$19.8K

$65.6K

$131.6K

How much do mychart jobs pay per year?

As of Aug 17, 2026, the average yearly pay for mychart in Springfield, VA is $65,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What are popular job titles related to Mychart jobs in Springfield, VA?

For Mychart jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Mychart jobs in Springfield, VA look for?

The top searched job categories for Mychart jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Mychart jobs?

Cities near Springfield, VA with the most Mychart job openings:

Infographic showing various Mychart job openings in Springfield, VA as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $65,637 per year, or $31.6 per hour.

EpicCare Ambulatory & MyChart Analyst

InterScripts, Inc

Chantilly, VA • On-site

Full-time

Posted 14 days ago


Job description


EpicCare Ambulatory & MyChart Analyst
Location: Chantilly, Virginia, United States
Experience: 3+ Years
Employment Type: Full Time
Job Summary: We are seeking an experienced EpicCare Ambulatory & MyChart Analyst to join our healthcare IT team. The ideal candidate will have hands-on experience in implementing, configuring, supporting, and optimizing the EpicCare Ambulatory and MyChart modules. The candidate will work closely with physicians, clinicians, patient engagement teams, and technical stakeholders to enhance outpatient clinical workflows and improve the digital patient experience.
Key Responsibilities
  • Configure, maintain, and support the EpicCare Ambulatory and MyChart applications.
  • Gather, analyze, and document business and clinical requirements from ambulatory care and patient engagement stakeholders.
  • Design, build, test, validate, and deploy system enhancements and new functionality.
  • Support outpatient clinical workflows, provider documentation, patient scheduling, secure messaging, online appointment scheduling, patient portal access, and patient self-service features.
  • Configure and support MyChart functionality, including patient registration, appointment management, eCheck-In, messaging, results review, medication refill requests, and patient communications.
  • Troubleshoot production issues and provide timely application support.
  • Participate in Epic implementations, upgrades, optimization initiatives, and enhancement projects.
  • Execute unit testing, integrated testing, and User Acceptance Testing (UAT).
  • Develop and maintain build documentation, workflow diagrams, technical specifications, and user documentation.
  • Collaborate with other Epic application analysts to ensure seamless integration with Cadence, Prelude, Patient Access, Resolute, and other Epic modules.
  • Ensure all configurations comply with Epic best practices, healthcare regulations, and organizational standards.

Requirements
  • 3+ years of hands-on experience with EpicCare Ambulatory and MyChart.
  • EpicCare Ambulatory and/or MyChart Certification is mandatory.
  • Experience in Epic build, configuration, implementation, testing, and production support.
  • Strong understanding of outpatient clinical workflows, patient engagement solutions, and patient portal functionality.
  • Experience supporting integrated Epic clinical applications.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Strong verbal and written communication skills.
  • Ability to work independently and collaboratively in a fast-paced healthcare environment.

Mandatory Requirements
  • EpicCare Ambulatory and/or MyChart Certification (Mandatory)
  • Minimum 3 years of relevant EpicCare Ambulatory/MyChart experience
  • Excellent communication skills.

Preferred Skills
  • Experience in U.S. healthcare environments.
  • Strong knowledge of outpatient clinical workflows, patient engagement, and digital healthcare solutions.
  • Experience integrating EpicCare Ambulatory and MyChart with Cadence, Prelude, Patient Access, Orders, and other Epic applications.
  • Understanding of Epic implementation methodology and healthcare interoperability.
  • Familiarity with MyChart features such as eCheck-In, telehealth, online scheduling, secure messaging, patient questionnaires, and patient education.

Strong documentation, stakeholder management, and communication skills