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Mychart Jobs in Missouri (NOW HIRING)

The University of Kansas Health System

$17 - $21.50/hr

Preauthorization of clinic specific visits and procedures as needed. * Assist patient with MyChart activation and support, including how to complete check-in online prior to the appointment. * During ...

The University of Kansas Health System

$17 - $21.50/hr

Preauthorization of clinic specific visits and procedures as needed. * Assist patient with MyChart activation and support, including how to complete check-in online prior to the appointment. * During ...

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$17.8K

$58.9K

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How much do mychart jobs pay per year?

As of Aug 15, 2026, the average yearly pay for mychart in Missouri is $58,943.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $74,600.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are popular job titles related to Mychart jobs in Missouri?

For Mychart jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Mychart jobs in Missouri look for?

The top searched job categories for Mychart jobs in Missouri are:

What cities in Missouri are hiring for Mychart jobs?

Cities in Missouri with the most Mychart job openings:

Mychart jobs near you
Infographic showing various Mychart job openings in Missouri as of August 2026, with employment types broken down into 2% As Needed, 88% Full Time, 8% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,943 per year, or $28.3 per hour.

Patient Service Representative - Urology

The University of Kansas Health System

Liberty, MO • On-site

$16.50 - $21/hr

Full-time

Re-posted 16 hours ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

233rd of 887 rated healthcare providers

Job description

Position Title
Patient Service Representative - Urology
Days - Full Time
Liberty Hospital Medical Plaza East
Position Summary / Career Interest:
The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk operations including greeting and checking in customers and visitors, answering calls, copay collection, completing MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records and helping the physician care team prepare for their daily patient appointments. May assist with checking patients out and scheduling follow up activities as needed.
Responsibilities and Essential Job Functions
  • Pre-Visit SchedulingSchedule internal and external incoming department referrals.
  • Schedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees.
  • Maintains extensive knowledge of appointment types, locations, providers, and specialties.
  • Works to achieve a coordinated patient itinerary sometimes consisting of multiple appointments.
  • Responsible for registration of patient during the scheduling process, including entering demographics, insurance verification, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning and document preparation, updating documentation and processing of referrals/order/appointment requests.
  • Preauthorization of clinic specific visits and procedures as needed.
  • Assist patient with MyChart activation and support, including how to complete check-in online prior to the appointment.
  • During Visit Standard Check-InResponsible for high volume patient clinic check in/out and phone reception - following health system standards.
  • Secures patient signatures for consent and financial forms.
  • Follows and completes all standard registration documentation and scanning process in the Health System EMR
  • Responsible for collecting all point of service collections due per the EMR generated patient estimate including copay, co-insurance, and deductibles.
  • Assist patient with MyChart activation and support.
  • Responsible for outpatient clinic direct rooming
  • Responsible for supporting patient through self-check-in utilizing MyChart and the EMR
  • Post-Visit (Check-out/Follow Up Scheduling)Schedule follow up internal and external diagnostic and therapeutic orders creating a patient itinerary based on provider orders.
  • Assist patient with MyChart activation and support.
  • Ensure proper front desk coverage until last patient is dismissed from the clinic.
  • Standard ResponsibilitiesAttends and participates in department clinic daily huddles and process improvement initiatives.
  • Understands patient experience performance expectations for ease of scheduling appointment, degree to which you were informed of delays, likelihood to recommend practice, courtesy of front desk and staff worked together for your care.
  • Supports both front desk and scheduling (telephone and MyChart) workflows.
  • Establishes and maintains productive working relationships with providers and the clinical care team.
  • Has a working knowledge of patient related policies and procedures as well as an understanding of the University of Kansas Health System services and programs.
  • Follows the Health System standard apparel policy.
  • Effectively communicates Health System Policies to patients and patient advocates.
  • Familiarity with insurance coverage types (HMO, PPO, VA, Medicare)
  • Expected to provide coverage at alternate locations to help meet critical staffing level needs, as delegated by management.
  • Supports and participates in patient experience initiatives including marking campaigns and event registration
  • Responsible for daily maintenance of workspace and following environmental health cleaning guidelines according to Health System policy and procedures.
  • Responsible for following personal protective equipment (PPE) guidelines according to Health System policy and procedures.
  • Expected to complete necessary training and successfully pas 30-60-90-day quality assessments.
  • Remains in clinic until last patient is checked out and any follow-up visits are scheduled.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate or GED.
  • 1 or more years customer service or health care experience
  • Ability to maintain patient confidentiality

Preferred Education and Experience
  • College coursework completed towards an Associate's or Bachelor's Degree
  • Clerical, registration and/or customer service experience within a health care setting.

Preferred Language Skills
  • - If bilingual-Documented proof of competencies via language proficiency assessments

Knowledge Requirements
  • Ability to read, write, speak, and understand English.
  • Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
  • High level of customer service skills focusing on problem resolution

Time Type:
Full time
Job Requisition ID:
R-54696
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
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About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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