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Mychart Jobs in Michigan (NOW HIRING)

FasTemps

Customer Service

Ann Arbor, MI · On-site

$17/hr

Familiarity with MyChart is helpful; training provided if necessary. * Must be fluent with computers. * Requires a clean criminal history. * Must pass a 10+2 panel drug screen, similar to University ...

Corewell Health

Physician Assistant - Inboxologist

Bridgman, MI · On-site

$93K - $127K/yr

Manage MyChart messages and requests * Review patient data with Physicians & APPs for proper treatment * Documentation of patient records and EHR * Complete billable services such as but not limited ...

New

Cooper University Hospital

$29/hr

Completes work in the EMR in-baskets and telephone communication, Mychart messaging and documents in medical record. Obtains reports, results, and medical records. Completes insurance and/or ...

New

Cooper University Hospital

$29/hr

Completes work in the EMR in-baskets and telephone communication, Mychart messaging and documents in medical record. Obtains reports, results, and medical records. Completes insurance and/or ...

New

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Mychart information

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What are popular job titles related to Mychart jobs in Michigan?

For Mychart jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Mychart jobs in Michigan look for?

The top searched job categories for Mychart jobs in Michigan are:

What cities in Michigan are hiring for Mychart jobs?

Cities in Michigan with the most Mychart job openings:

Mychart jobs near you
Infographic showing various Mychart job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Service

FasTemps

Ann Arbor, MI • On-site

$17/hr

Other

Re-posted 11 days ago

Job description

Customer Service Representative
COMPENSATION: $17.00 per hour
LOCATION: Ann Arbor, MI
JOB TYPE: Full-time
SHIFTS: Call center, on-site (not remote)
POSITION OVERVIEW:
We are seeking a Customer Service Representative to join our team in a dynamic call center environment in Ann Arbor, MI. This role requires excellent phone and customer service skills, and a commitment to providing exceptional support.
KEY RESPONSIBILITIES:

  • Handle customer inquiries and complaints with professionalism and accuracy.
  • Provide information about products and services, taking orders, and processing returns.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Respond promptly to customer inquiries and resolve issues efficiently.
  • Follow communication procedures, guidelines, and policies.
REQUIREMENTS:
  • Must have excellent phone and customer service skills.
  • Looking for local candidates (no more than a 30-minute commute).
  • Medical background may be helpful but not required.
  • Familiarity with MyChart is helpful; training provided if necessary.
  • Must be fluent with computers.
  • Requires a clean criminal history.
  • Must pass a 10+2 panel drug screen, similar to University Hospital requirements.

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