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Mychart Jobs in Novi, MI (NOW HIRING)

FasTemps

Customer Service

Ann Arbor, MI · On-site

$17/hr

Familiarity with MyChart is helpful; training provided if necessary. * Must be fluent with computers. * Requires a clean criminal history. * Must pass a 10+2 panel drug screen, similar to University ...

FasTemps

Front Desk

Ann Arbor, MI · On-site

$18/hr

MyChart experience is desirable but not required. * Requires excellent front desk/customer service skills, preferably in a medical center with experience using some medical scheduling software.

Trinity Health

Physician

Ann Arbor, MI · On-site

Work-Life Balance and Advanced Digital Tools - Enjoy flexible scheduling and advanced digital tools like Epic and MyChart. * Supportive Team Environment - Work alongside skilled physicians, APPs, and ...

Trinity Health

Physician

Ann Arbor, MI · On-site

Work-Life Balance and Advanced Digital Tools - Enjoy flexible scheduling and advanced digital tools like Epic and MyChart. * Supportive Team Environment - Work alongside skilled physicians, APPs, and ...

Trinity Health

Physician

Ann Arbor, MI

Enjoy flexible scheduling and advanced digital tools like Epic and MyChart. * Supportive Team Culture: Work alongside skilled physicians, APPs, and dedicated support staff. * Career Growth: We ...

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Mychart information

See Novi, MI salary details

$17.8K

$59K

$118.2K

How much do mychart jobs pay per year?

As of Aug 7, 2026, the average yearly pay for mychart in Novi, MI is $58,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $74,600.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a MyChart support specialist?

A MyChart Support Specialist typically spends their day assisting patients and healthcare staff with issues related to MyChart account access, password resets, and troubleshooting application features. They may also help educate users on navigating the portal, escalate technical problems to IT teams, and monitor ticket queues to ensure timely resolution. The role often involves close collaboration with clinical staff, IT professionals, and sometimes direct patient interaction, both over the phone and through secure messaging. Being proactive in identifying system trends and working in a fast-paced environment is also a key aspect of the job.

What are the key skills and qualifications needed to thrive in the MyChart position, and why are they important?

To thrive as a MyChart Support Specialist, you need a solid understanding of healthcare information systems, patient portal workflows, and general IT troubleshooting, often supported by experience in healthcare settings or a background in health informatics. Familiarity with Epic MyChart, electronic health records (EHR) platforms, and ticketing or support systems is typically required. Strong communication, patience, and problem-solving abilities are key soft skills for effectively assisting patients and providers. These skills ensure rapid issue resolution, high user satisfaction, and secure handling of sensitive health information.

What is a MyChart?

A MyChart job typically involves supporting patients, healthcare providers, and staff in using the MyChart patient portal, which is part of the Epic electronic health record system. Responsibilities may include troubleshooting technical issues, assisting with account access, training users, and ensuring data security. Employees in these roles may work in healthcare IT, customer support, or clinical settings to enhance patient engagement and streamline communication.

What cities near Novi, MI are hiring for Mychart jobs? Cities near Novi, MI with the most Mychart job openings:
Mychart jobs near you
Infographic showing various Mychart job openings in Novi, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $58,955 per year, or $28.3 per hour.

Sr. Application Analyst - Epic | MyChart/EpicCare Link

Corporate Services

Detroit, MI • On-site

Other

Posted 10 days ago

Job description

GENERAL SUMMARY/PRIMARY FUNCTION:

The Senior (Sr.) Application Analyst is responsible for participating in the overall design, implementation, training, documentation, operation, and support of Clinical or Business applications and reports. This includes contributing to the planning, design, implementation, and optimization of their specific application. The Sr. Application Analyst takes general direction from their supervisor or manager. The Sr. Application Analyst may in some instances also serve as a Helios liaison to their associated clinical or business departments throughout the system. This includes, but is not limited to, the assessment of optimization efforts to meet system goals including patient safety/quality of care, revenue capture and efficient operations. The Sr. Application Analyst performs these activities following Henry Ford Health standards and processes. 

EDUCATION/EXPERIENCE REQUIRED:

  • Associates Degree / two (2) years of college required; Bachelor's degree preferred.
  • Requires more than two years of strong experience in one of the following:
  • Technical experience:
    • Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support.
    • Able to articulate previous examples of workflows and processes associated with previous IT experience.

AND/OR

  • Clinical experience includes:
    • Strong knowledge/experience in clinical workflows and processes.
    • Able to articulate previous examples of workflows and processes associated with clinical experience integrated with IT solutions.

AND/OR

  • Revenue experience includes:
    • Specific knowledge of one or more of the following: bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records, or coding.
    • Additionally, must be able to articulate revenue cycle workflows and processes for one or more of the above areas with a focus on IT integrated solutions.

CERTIFICATIONS/LICENSURES REQUIRED:

  • Epic accreditation or certification in designated application (may hire into position without accreditation or certification but must attain accreditation or certification within first 6 months of hire to continue employment.)
Additional Information
  • Organization: Corporate Services
  • Department: Helios Ambulatory Expense
  • Shift: Day Job
  • Union Code: Not Applicable

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