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Museum Guide Jobs in Wisconsin (NOW HIRING)

MILWAUKEE PUBLIC MUSEUM INC

Event Sales Manager

Milwaukee, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Milwaukee Public Museum (MPM) is looking to hire an Event Sales Manager to drive the sales ... Guide clients through the planning process and detail event logistics. * Meet or exceed monthly and ...

MILWAUKEE PUBLIC MUSEUM INC

Event Sales Manager

Milwaukee, WI · On-site

$52K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Milwaukee Public Museum (MPM) is looking to hire an Event Sales Manager to drive the sales ... Guide clients through the planning process and detail event logistics. * Meet or exceed monthly and ...

Wisconsin

Education Coordinator

Madison, WI · On-site

$47K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Museum Guides, and helping greet groups at the museum. The EC maintains reporting data across teaching and learning initiatives and supports evaluation and analysis. Taking a more public-facing role ...

Wisconsin

Visitor Services Assistant

Madison, WI

$20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Chazen Museum of Art seeks a front-line representative responsible for establishing the initial ... Guides and trains staff and student workers * Provides exceptional service, answers questions, or ...

Consumer Direct Care Network

Respite Provider

Altoona, WI · On-site

$207.45/hr

The child communicates using an AAC device and by physically guiding others to items of interest ... Occasional outings such as the children's museum or outdoor adventures Responsibilities- * Prepare ...

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Museum Guide information

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How much do museum guide jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for museum guide in Wisconsin is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $19.42 per hour, depending on experience, location, and employer.

What are some common challenges museum guides face when engaging diverse visitor groups?

Museum Guides often encounter groups with varying ages, backgrounds, and levels of interest, which can make it challenging to tailor tours that are engaging for everyone. Adapting communication styles, managing group dynamics, and balancing the need to convey accurate information while fostering interactive discussions are key aspects of the role. Successful guides are flexible, observant, and skilled at reading their audience to ensure a memorable and educational experience for all visitors.

What is the difference between Museum Guide vs Tour Guide?

AspectMuseum GuideTour Guide
CredentialsMay require knowledge of art, history, or specific museum certificationsOften requires general tour guiding certifications or licenses
Work EnvironmentIndoor museum settings, exhibits, galleriesVarious locations including outdoor sites, historical landmarks, city tours
Employer & IndustryMuseums, cultural institutionsTravel agencies, tour companies, historical sites
Search & Comparison IntentPeople seeking museum-specific roles or informationPeople comparing different types of guiding roles for travel or leisure

While both roles involve guiding visitors, a Museum Guide specializes in indoor museum environments, focusing on art and history exhibits, often requiring specific knowledge or certifications. A Tour Guide typically leads groups at various sites, including outdoor landmarks, and may need general guiding licenses. Understanding these differences helps job seekers find roles aligned with their interests and qualifications.

What is a museum guide?

Museum guides are professionals who provide tours and share information about exhibits, artifacts, and the overall history of a museum with visitors. They help make the museum experience educational and engaging by interpreting displays, answering questions, and sometimes offering specialized tours for different age groups or interests. Museum guides often possess in-depth knowledge of the museum’s collections and are skilled at communicating complex topics in an accessible way.

What are the key skills and qualifications needed to thrive as a museum guide?

To thrive as a Museum Guide, you need strong knowledge of art, history, or science (depending on the museum), excellent public speaking skills, and typically at least a high school diploma or relevant coursework. Familiarity with audio-visual equipment, tour management software, and digital ticketing systems is often required. Exceptional interpersonal skills, enthusiasm, and adaptability help guides engage diverse audiences and handle unexpected situations. These skills ensure visitors have an informative, enjoyable experience and help the museum fulfill its educational mission.

Are museum tour guides paid?

Museum tour guides are typically paid employees or contractors who earn wages or hourly rates for leading tours and engaging visitors. Compensation varies depending on the museum, location, and experience, with some guides working part-time or seasonally. Many guides also receive tips from visitors, which can supplement their income.

What does it take to be a museum guide?

A museum guide typically needs strong communication skills, a good knowledge of the exhibits, and the ability to engage visitors. Relevant education may include a high school diploma or higher, and some guides pursue training or certifications in museum education or interpretation. Customer service skills and the ability to work flexible hours are also important.
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Museum Guide jobs near you
Infographic showing various Museum Guide job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,407 per year, or $18 per hour.

Tour Guide/Guest Experience Associate

Harley-Davidson

Milwaukee, WI • On-site

Full-time, Part-time

Medical, Retirement

Re-posted 7 days ago

Job description

Auto req ID: 57378 
Title: Tour Guide/Guest Experience Associate 
Job Function: Sales 
Location: MUSEUM
Workplace Category: Onsite 
Company: Harley-Davidson Motor Company 
Full or Part-Time: Part Time 
Shift: SHIFT1 

A walk through the Harley-Davidson Museum is a walk through the history of America. With an unrivaled collection of Harley-Davidson motorcycles and memorabilia, a 20-acre, park-like campus, and a calendar full of activities, the H-D Museum is one of Milwaukee, WI's top tourist destinations for visitors from around the globe. Join the H-D Museum as a Tour Guide/Guest Experience Associate and help create an experience that will stay with visitors for a lifetime.


Job Summary
The Guest Experience Associate (GEA) will be the first point of contact for Harley-Davidson Museum guests and will be responsible for providing a positive, enjoyable experience for all guests. This integral member of our Museum team will be responsible for day-to-day operations at the Museum. The GEA will demonstrate superior customer service both in person and on the phone and be able to conduct guest transactions/interactions professionally. The GEA will be responsible for imparting knowledge about the Museum, processing sales transactions (cash handling), conducting upsell conversations to meet expected goals, and assisting with various guest-facing activities.

Job Responsibilities

  • Provide superior hospitality by greeting visitors, answering questions, and resolving concerns promptly and professionally.
  • Perform all guest transaction processes, including cash and credit handling, using the point-of-sale (POS) system accurately and efficiently.
  • Engage guests through upselling and suggestive selling to meet sales goals.
  • Learn and deliver scripted tours and other interpretive content for individuals and groups.
  • Support daily museum operations and assist in all guest-facing areas as needed.
  • Maintain composure and attention to detail while managing multiple tasks in a fast-paced environment.
  • Collaborate effectively with teammates to ensure smooth daily operations and cohesive guest experience.
  • Develop a general understanding of Harley-Davidson's history and brand heritage to enhance guest engagement.
  • Work scheduled shifts on weekends, holidays, and evenings as required to support operational needs.

 

Education Requirements

A high school diploma or equivalent is required (must be 18 years or older).

Experience Requirements

  • Prior experience in hospitality, retail, or other guest-facing environments required.
  • Experience working in a fast-paced setting with a high level of attention to detail.
  • Familiarity with computers and the ability to learn point-of-sale (POS) systems (processing cash and credit card transactions).

Skills Required:

  • Strong communication and interpersonal skills with a focus on hospitality.
  • Ability to multitask and remain calm under pressure.
  • Team-oriented approach with initiative and adaptability.
  • Sales-minded with the ability to identify and act on upsell opportunities.
  • Knowledge of or interest in Harley-Davidson history and culture is a plus.

 

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson here.

Applicants must be currently authorized to work in the United States.

Direct Reports: No  
Travel Required: 0 - 10%  
Pay Range: 15.50 
Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer  
Relocation: This position is not eligible for relocation assistance  

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