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Winterthur Museum

Museum Guide

Winterthur, DE · On-site

$16.47/hr

Will be evaluated two times in the first year of employment for opportunities to improve skills ... Museum or historic site interpretation or teaching Knowledge/Skills: * Adept at modifying ...

Campbell County, WY

Museum Curator

Gillette, WY

$33.87/hr

Supervises the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations. Leads the museum in the development, design, fabrication ...

Springville City Corporation

Museum Educator

Springville, UT · On-site

$22.63 - $27.18/hr

... evaluations and assessmentsFacilitate museum tours and other programs Participate in professional development opportunities such as conferences and workshops to promote SMA education programs and ...

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How much do museum evaluation jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for museum evaluation in the United States is $27.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $34.13 per hour, depending on experience, location, and employer.

What is museum evaluation?

Museum evaluation is the systematic process of assessing various aspects of a museum's programs, exhibitions, visitor experiences, and operations. The goal is to gather data and feedback to understand how well the museum is meeting its objectives and to identify areas for improvement. Evaluations can focus on visitor satisfaction, learning outcomes, exhibit effectiveness, or institutional performance. This process helps museums make informed decisions, enhance their offerings, and demonstrate their impact to stakeholders.

What are the key skills and qualifications needed to thrive as a museum evaluation specialist, and why are they important?

To thrive as a Museum Evaluation Specialist, you need expertise in research methodology, data analysis, and a background in museum studies or a related field. Familiarity with survey platforms, statistical software (like SPSS or Excel), and evaluation frameworks is typically required. Strong communication, critical thinking, and collaboration skills help in interpreting data and working with diverse museum stakeholders. These skills ensure that museum programs and exhibits are effectively assessed and improved to enhance visitor engagement and institutional impact.

What are some common challenges faced by professionals in museum evaluation, and how can they be addressed?

Professionals in museum evaluation often encounter challenges such as gathering diverse visitor feedback, measuring intangible impacts like learning or emotional responses, and ensuring data-driven decisions align with institutional goals. Addressing these challenges involves using a mix of qualitative and quantitative methods, collaborating closely with educators and curators, and maintaining flexibility in adapting evaluation tools to different audiences and exhibit types. Continuous professional development and staying updated with best practices in evaluation can also help in overcoming these obstacles.
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Museum Evaluation jobs near you
Infographic showing various Museum Evaluation job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,858 per year, or $27.3 per hour.

Museum Guide

Winterthur Museum

Winterthur, DE • On-site

$16.47/hr

Part-time

Retirement

Posted 13 days ago

Job description

Winterthur Museum, Garden & Library encompasses an unrivaled museum of American decorative arts in its mansion and galleries and a magnificent 60-acre naturalistic garden-all set on 1,000 gorgeous acres.
Winterthur employs a wide array of positions in the areas of curatorial, horticulture, education, conservation, library, maintenance, marketing, development, technology, and administration.
Winterthur offers a unique and rewarding experience that is rich in culture and natural beauty. Winterthur considers its employees and volunteers to be among its greatest assets and welcomes applications from candidates who will contribute their specific skills to its mission "to inspire, enlighten, and delight all of its visitors while preserving and enhancing [Winterthur]" and also uphold its core values of agility, excellence, innovation, integrity, inclusion, and transparency.
JOB DESCRIPTION:
Reporting to the Manager of Tour Programs, Museum Guides use excellent customer service and presentation skills to lead visitors through pre-selected rooms within the Winterthur House. Museum Guides will be trained to provide the Introductory Tour, seasonal tours, and special topic tours. After appropriate training, there will be opportunities to design an individual tour.
Guides are expected to continually engage in training opportunities, including a monthly meeting, collection studies, and individual research. Learning opportunities provided will focus on connecting a diverse audience, incorporating themes from the Garden to provide a wholistic interpretation.
The Guide conducts tours by connecting with all visitors in a welcoming manner that is mindful of visitor safety and comfort as well as the safety and security of the collection.
Compensation: $16.47 per hour
Benefits: 403b with employer match for eligible employees; discounts in the museum store and cafe; free general admission for you and your immediate family
Work Schedule: In general, 21-29 hours depending on museum needs (limited during museum closure January and February). Must be available at least half of the weekend days each month. Must be available a minimum of 18 weekdays every month.
Responsibilities:
  1. Provide excellent understanding of the museum collection for up to 11 visitors by providing age- and knowledge-level appropriate interpretations of the various rooms.
  2. Guide walking tours lasting up to 2 hours at a time and provide stationary interpretation during the self-paced tour lasting up to 6 hours.
  3. Provide interpretation that inspires and engages visitors through compelling stories with broad themes of history, global culture, societal ideas and the Winterthur Story and the museum collection.
  4. Will maintain authority to ensure appropriate tour conduct in order to ensure the safety of the collection and to ensure that tours are completed in a timely manner.
  5. Will safely direct visitors during an emergency evacuation.
  6. Participate in initial orientation and continual training in the form of monthly Guides Meetings, collection study, reading and preparing tour outlines, and trailing tours. Must attend mandatory monthly guides meetings in person.
  7. Will be evaluated two times in the first year of employment for opportunities to improve skills. Formal evaluations will take place every two years by the Supervisor or Interpreter for quality assurance. Must be open to feedback and suggestions for improvement.
  8. Indicate availability through the scheduling system When to Work by the first of each month. Must be able to work Saturdays and Sundays, occasional evenings, and some holidays, to include the three days following Thanksgiving or the three days after Christmas. Must be available to work weekdays, especially in peak months of April, May, November, and December.
  9. Perform additional guiding related duties as needed and requested by Supervisor potentially including school programs and garden & estate tours, based on skill set and interest.
  10. Must be willing to learn and guide new tours including those that incorporate themes from changing Exhibitions.

Minimum Experience: HS diploma or equivalent with 1-2 years of experience in forward-facing customer service, preferably teaching or interpreting. 1 year of similar experience with a Bachelor's degree.
Preferred Experience: Museum or historic site interpretation or teaching
Knowledge/Skills:
  1. Adept at modifying presentation to suit the widely varying ages, interests, and prior knowledge of visitors.
  2. Detail oriented; able to process training information received verbally or in written form and reconstruct this information in an engaging manner on tours.
  3. Flexible; open to new ideas, appreciative of and receptive to varying perspectives, and comfortable with ambiguity, accepting that often there is no single "right" answer or perspective.
  4. Strong interpersonal skills and verbal communication skills.
  5. Working knowledge of Microsoft Office.
  6. Excellent customer service skills.

Essential Functions:
  1. Must be able to work during scheduled hours, staying until the end of scheduled shift, including weekends and occasional evenings.
  2. Must be available at least half of the weekend days each month.
  3. Must be available a minimum of 18 weekdays every month.
  4. Interpreting requires the ability to guide for up to 6 hours daily, either conducting walking tours adding up to 5 hours of touring daily or occupying a designated area for up to 6 hours and interacting with visitors in an approved fashion as they pass through.
  5. Ability to operate and ride in a crowded elevator up and down 7 floors.
  6. Ability to move about the office and out of office to various indoor and outdoor locations, including navigating all stories of a historic house.
  7. Ability to remain in a stationary position for extended periods.
  8. All guiding requires vigilance to maintain surveillance of objects and people at all times while on tour.
  9. Ability to talk and communicate sufficiently to exchange accurate information.

Thank you for considering Winterthur Museum job opportunities.

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