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Multi Unit Store Manager Jobs in New York (NOW HIRING)

Dunkin'

District Manager / Multi-Unit Leader

Paramus, NJ · On-site

$69K - $86K/yr

A District Manager / Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent ...

NutsFactoryNYC

Be Seen First

Operation Manager

Pompton Plains, NJ · On-site

$120K - $180K/yr

Operations Manager - Retail Multi-Unit Nuts Factory Location: New York / New Jersey Area Travel Required: Frequent travel between store locations Industry: Specialty Retail / Food & Beverage Retail ...

Tailored Brands

Assistant Store Manager

Queens, NY · On-site

$21.36 - $27.77/hr

... Multi-Unit Manager and Business Outreach team. • Identifies performance opportunities and assists in development of a plan to address and manage issues effectively. Operational Excellence: • ...

Tailored Brands

Assistant Store Manager

Plainview, NY · On-site

$21.36 - $27.77/hr

... Multi-Unit Manager and Business Outreach team. • Identifies performance opportunities and assists in development of a plan to address and manage issues effectively. Operational Excellence: • ...

Grocery Outlet

Store Manager

West Orange, NJ

$90K - $140K/yr

We're seeking hard-working candidates with retail leadership or multi-unit restaurant management experience to lead Grocery Outlet locations and grow their career with us. We offer our store leaders ...

Tailored Brands

Store Manager

Scarsdale, NY · On-site

$25.55 - $36.63/hr

As a Store Manager you are expected to lead your store team to achieve sales performance ... Participates in driving business outreach opportunities and communicates leads to Multi-Unit ...

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Multi Unit Store Manager information

What is the difference between Multi Unit Store Manager vs Store Supervisor?

AspectMulti Unit Store ManagerStore Supervisor
CredentialsHigh school diploma; often some management experienceHigh school diploma; supervisory experience
Work EnvironmentOversees multiple store locations, manages staff, and handles operationsManages daily store activities, supervises staff, and ensures customer satisfaction
Employer & Industry UsageRetail chains, franchise businesses, grocery storesRetail stores, supermarkets, convenience stores

The main difference is that a Multi Unit Store Manager oversees multiple store locations, focusing on strategic management and operations across sites, while a Store Supervisor manages daily activities within a single store. Both roles require leadership skills and retail experience, but the Multi Unit Store Manager has broader responsibilities and a higher level of oversight.

What are the key skills and qualifications needed to thrive as a multi unit store manager?

To thrive as a Multi Unit Store Manager, you need strong leadership, operational management experience, and a proven track record in retail or hospitality management, often supported by a relevant degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and budgeting or reporting tools is typically required. Exceptional communication, problem-solving, and organizational skills are crucial for effectively leading diverse teams and managing multiple locations. These skills and qualities ensure consistent customer experiences, efficient operations, and achievement of business goals across all assigned stores.

What are some common challenges a multi unit store manager faces when overseeing multiple locations?

A Multi Unit Store Manager often encounters the challenge of maintaining consistent standards and performance across all stores under their supervision. Balancing time and attention between locations, each with unique staff dynamics and customer bases, requires strong organizational and communication skills. It's essential to develop effective delegation strategies and ensure each store manager is empowered and well-trained. Regular site visits, clear reporting systems, and fostering a culture of accountability are key to overcoming these challenges and driving overall business success.
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Multi Unit Store Manager jobs near you

Retail Success Manager: LEAP (Multi-Brand)

Leap

New York, NY • On-site

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

About Leap
At Leap, we believe the future of retail is omnichannel and the next generation of brands belong in neighborhoods, not just on screens. Today, the Leap platform powers retail across over 100 stores for 50 brands with ambitions of scaling to thousands of stores and hundreds of brands.
We don't just operate stores, we bring brands to life - with built in advantages powered by data, systems and scale. We solve the challenging complexities of retail, ensuring that every store we launch and operate is high-performing and every shopper always feels welcomed.
While our platform provides the data and infrastructure across our 100+ stores, our people are the key to our success. We are looking for smart, energized individuals who are ready to act as owners and help us build our platform. So, come take this leap with us and help us rewrite the future of retail.
Location
This is a hybrid role based in New York City, with a minimum of 3 in-store days per week.
Annual Pay Range
$110,000-$130,000, based on experience
About the Role
This is not a multi-unit manager role with a fancier title. This is an opportunity to own a portfolio of brands and stores end-to-end, driving performance, deepening partnerships, and developing the people who make it all work.
As a Retail Success Manager, you'll be the connective tissue between Leap's operations and the brand executives who trust us with their physical retail presence. You'll toggle between coaching a Store Manager on the floor on a Tuesday and leading a strategic brand review with a founder on Wednesday.
You'll know the P&L as well as you know your team.
Why This Role
  • Ownership: You'll run a real portfolio: multiple brands, stores, and the teams who make them successful. The results you drive are visible and yours.
  • Impact: High-stakes exposure to the most exciting consumer brands in the market, with a seat at the table on strategy and execution.
  • Scale: Operate at the intersection of retail operations, brand partnership, and team leadership in one of the fastest-growing companies in the space.
  • Growth: A compelling NYC leadership role for those who want to operate at a high level and build something meaningful.

What You'll Do
  • Run the Portfolio Own performance across a portfolio of brands and stores; analyzing data, identifying gaps, and building actionable plans that consistently hit sales, remittance, and profitability targets.
  • Develop the Team Coach and develop Store Managers with a focus on sales, customer experience, and retention. Own the full talent pipeline: recruiting, hiring, onboarding, and ongoing development.
  • Drive Brand Success Serve as the primary relationship owner for brand executives, translating performance data into insights, aligning on strategy, and leading renewal and expansion conversations alongside the Growth team.
  • Operate Cross-Functionally Align internal teams (marketing, merchandising, finance, operations) around what brands need and what stores are seeing. Be the voice that connects the floor to the boardroom.

What Success Looks Like
  • Store-level financial, operational, and experience KPIs consistently achieved across your portfolio
  • High employee retention, engagement, and a healthy hiring pipeline
  • Strong Brand NPS. Brand partners renew, expand, and advocate for Leap
  • You're the person brands and internal teams trust to get things done

Position Requirements
  • Based in New York; hybrid role with a minimum of 3 in-store days per week
  • 6+ years of progressive retail leadership experience, with 2+ years in multi-unit management across a minimum of 5 locations
  • Demonstrated success leading remote, multi-store teams to drive client experience, operational excellence, and business performance
  • Strong relationship-building skills across internal teams, store staff, and brand partners
  • Ability to travel regularly within NYC and up to twice annually out of state
  • Must be 18+ years of age
  • Comfortable with active, on-floor responsibilities, including extended standing/walking and lifting up to 50 lbs or using ladders as needed

Leap offers a competitive total rewards package, which includes:
  • Unlimited PTO (blackout periods apply)
  • Bonus Eligible
  • Healthcare benefits (medical, dental, vision)
  • Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
  • Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
  • Employee Assistance Program
  • Employee discount + wardrobe allotment for participating Leap brands

However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

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